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johnrellis
Legend
May 16, 2020
Released

P: Remove all the rough edges around importing presets

  • May 16, 2020
  • 7 replies
  • 624 views

The menu command File > Import Develop Profiles And Presets and the "+" button in the Develop Presets panel are incorrectly greyed out when there is no photo selected in Develop, and the menu command is greyed out when you're in Library.

This needlessly confuses users. A typical scenario: Install LR on a new computer, start it, try to import presets. There's no reason the user would have a photo selected or be in Develop yet.

See these threads for examples of confusion:
https://community.adobe.com/t5/lightroom-classic/can-t-install-presets-in-lightroom-classic-on-a-brand-new-macbook-pro/td-p/11136070?page=1
https://community.adobe.com/t5/lightroom-classic/disabled-functions/m-p/11003367?page=1#M180783
https://community.adobe.com/t5/lightroom-classic/lr-classic-presets-quot-quot-greyed-out/td-p/10424616?page=1
https://community.adobe.com/t5/lightroom-classic/lightroom-cc-presets-greyed-out/td-p/10010620?page=1
https://community.adobe.com/t5/lightroom-classic/presets-not-showing-up-in-the-lightroom-classic-after-import/m-p/11129317?page=2#M186782

More generally, some of the most common, frustrating topics in the community forum are "I can't import presets" and "Where are my presets?".  After two years, the rough edges still haven't been removed from the "new" presets.  Just a few trivial fixes would eliminate most of the confusion:

- Enable the import commands in Library and in Develop with no photo selected (this bug).

- After the import commands finish, show a summary of what happened, distinguishing presets and profiles and telling users where each can be found:
https://feedback.photoshop.com/photoshop_family/topics/lightroom-provide-a-confirmation-of-how-many-presets-and-profiles-were-imported

- Presets should be displayed in the Presets panel when no photo is selected. 

- When a preset is imported into a group, automatically unhide the group in the Manage Presets command.

- File > Import Develop Profiles And Presets should convert old-format .lrtemplate presets:
https://feedback.photoshop.com/photoshop_family/topics/lightroom-import-develop-profiles-and-presets-doesnt-import-lrtemplate-presets

 

- Presets > + > Import Presets should convert old-format .lrtemplate presets contain in a .zip archive.

 

Update: Added a request to convert .lrtemplates found in .zip archives.

7 replies

johnrellis
Legend
October 20, 2020

Thanks, I confirmed that the import commands are enabled when no photo is selected and in Library, and that the Presets panel displays presets even when no photo is selected.

The other rough edges are covered by existing feature requests.

Rick Spaulding -
Legend
October 20, 2020

Greetings,

 

Updates for the Adobe Photography Products were released on 10.20.2020 that include fixes for these issues. Please install the most recent update and confirm that your issue is now fixed. Please let us know if you encounter any issues.

 

Thank you for your patience.

johnrellis
Legend
October 17, 2020

Another user confused that LR won't import .lrtemplate presets from .zips:

https://community.adobe.com/t5/lightroom-classic/how-to-convert-lrtemplate-to-xmp/m-p/11515064#M207341

johnrellis
Legend
May 23, 2020
I've asked some in the past to provide feedback, and I've just asked a new victim just now.  But I suspect that these are often new users who are buried under all sorts of learning-to-use issues and it's a very low priority for them to provide feedback.
Rikk Flohr_Photography
Community Manager
Community Manager
May 18, 2020
This behavior is currently as designed. I have converted to a feature request. We should request some of these users to come to this thread and hit the [Vote] button.
Rikk Flohr: Adobe Photography Org
johnrellis
Legend
May 17, 2020
Also, of course, presets should be displayed in the Presets panel when no photo is selected.