• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

P: (Android) is not importing images between LG and Samsung

LEGEND ,
May 29, 2018 May 29, 2018

Copy link to clipboard

Copied

I bought a new LG-mobilephone and did install Lightroom CC mobile. When I know get images (Picture(JPG)) per WhatsApp or SMS or Threema from a samsung-mobilephone I can save them in my own (intern) picture-menu. But if I try to import them to Lightroom cc mobile the system says "the import is not possible". In the other way from LG to Samsung it is the same.

If I send the picture I get from a Samsung-phone to an Apple-Iphone and then back to my LG-Smartphone I can import the image (JGP) to Lightroom cc mobile.

Is their a bug???

Bug Fixed
TOPICS
Android

Views

60

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
2 Comments
Adobe Employee ,
May 30, 2018 May 30, 2018

Copy link to clipboard

Copied

Thanks for the report Christer.  We are looking into it. 
Rikk Flohr - Customer Advocacy: Adobe Photography Products

Votes

Translate

Translate

Report

Report
LEGEND ,
May 30, 2018 May 30, 2018

Copy link to clipboard

Copied

LATEST
Today I tested it with a picture from a Huawei -phone and it works. Just not with Samsung. Thank you

Votes

Translate

Translate

Report

Report