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P: Constant crashes macOS 10.13.2 high Sierra

LEGEND ,
Jan 23, 2018 Jan 23, 2018

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Adjusting most simple things like, cropping and exposure is almost impossible...all the tools respond extremely slow. Sometimes I have to wait for more then a minute for a crop to work. It is impossible to work with it. In the last few days I have tried whatever I could think of to solve the problem. But unfortunately this is terrible. I simply can not use it. I really hope this can be fixed soon otherwise I would like to cancel my purchase.

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Android , iOS: iPhone , iPadOS

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8 Comments
Adobe Employee ,
Jan 23, 2018 Jan 23, 2018

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What does the crash report say in it?

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Adobe Employee ,
Jan 23, 2018 Jan 23, 2018

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Are you syncing a lot of images currently?

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Adobe Employee ,
Jan 23, 2018 Jan 23, 2018

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Hi Parisa,
It could be an issue with your graphics card. Try these steps and let us know if it helps:

Troubleshoot graphics processor (GPU) and graphics driver issues

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Adobe Employee ,
Jan 23, 2018 Jan 23, 2018

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Hi Parisa,

Is this happening after upgrading to 10.13.2 or was Lr crashing on previous OS versions(10.13.1 or before) too? What camera files are you working on?

Thanks,
Venkatesh
Venkatesh Penjuri
Adobe Lightroom Team

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LEGEND ,
Jan 24, 2018 Jan 24, 2018

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Thank you for your comment Jeffery. Yes indeed a lot of images but the problem seems to be solved. It was a Graphic Card issue. 

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LEGEND ,
Jan 24, 2018 Jan 24, 2018

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Hi Venkatesh, thank you for your comment. This is the first time I am working with LR. But the problem seems to be solved. It was a Graphic Card issue.

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LEGEND ,
Apr 11, 2018 Apr 11, 2018

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What was the graphic card issue? I am having the exact same problem in LR right now.

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Community Expert ,
Apr 11, 2018 Apr 11, 2018

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LATEST
Go to Preferences - Performance and turn off 'Use Graphics Processor'.
-- Johan W. Elzenga

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