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4

P: Export image with legacy masking present fails edits fail to appear on resultant file

Community Beginner ,
Oct 28, 2021 Oct 28, 2021

My computer (mac) just automatically updated my lightroom and there are some great updates BUT I just exported a whole photoshoot and they're exporting as unedited. I see my edits still in lightroom but as soon as I export they're gone. I double checked 100x that i'm exporting as JPEG and they still delete. Any help please?

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correct answers 2 Correct answers

Adobe Employee , Dec 13, 2021 Dec 13, 2021

Updates to the Adobe Photography Products were released today and contain a fix for this issue. Please install the update via your Creative Cloud Desktop App or your respective App Store. 

 

Note: 

You may need to refresh the Creative Cloud App for desktop software to show an update available.  ([Ctrl/Cmd]+[Alt/Opt]+ [ R ])

For Mobile downloads, it may take several days for the update to appear in your respective App Stores.

 

Thank you for your patience. 

Status Fixed
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Adobe Employee , Oct 28, 2021 Oct 28, 2021

Moving to investigation

 

Workaround Information:

 

If you select one of your brush stroke edits in the Masking Panel and then apply a small movement to an adjustment slider, wait a second and then Undo the adjustment, the image should rerender and export correctly. 

 

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38 Comments
New Here ,
Nov 07, 2021 Nov 07, 2021

Been troubleshooting this same issue since my last session (has never happened before). My radial edits are not appearing on the exported jpeg. I played with the export settings but eventually attempted a LR uninstall and reinstalled from creative cloud. Issue is NOT resolved. My client is waiting for my work please HELP! I've got another job today and am afraid I should cancel!?

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Community Beginner ,
Nov 07, 2021 Nov 07, 2021

Hi!

 

I've been having the same issue since the update (LR 5.0). I've found it's only the edits made with the masks that don't export. Doesn't matter if those changes are made before or after the update...

 

I really hope this can be fixed because I can't deliver photos to my clients this way... 

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Community Expert ,
Nov 08, 2021 Nov 08, 2021

That has been confirmed as a bug, I'll merge your thread into the bug at P: Export image with legacy masking present fails edits fail to appear on resultant file

_______________________________________________
Victoria - The Lightroom Queen - Author of the Lightroom Missing FAQ & Edit on the Go books.
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Community Beginner ,
Nov 10, 2021 Nov 10, 2021

Since the new mask options in Lightroom CC v5.0 (some) masks in an image are not exported correctly. I tried this in the latest macOS Monterey and the precious Big Sur, with an existing and a completly new generated Lightroom library.

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New Here ,
Nov 13, 2021 Nov 13, 2021

Where do we find version 5.4.2?
My creatve cloud app only shows version 4.4 and 5.0 as availble to install.

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New Here ,
Nov 13, 2021 Nov 13, 2021

The work-around posted by Rikk Flohr works.
I opneed an affected photo, adjusted the exposure, went back to All Photos, then re-opened that same photo and adjusted the exposure back to what it was, then synced the photo again.  After that, I was able to export OK.  Seems like a lot of hassel but it worked.  Also before finding this post, I downgraded back to version 4.4 and was able to export my photos OK.

 

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New Here ,
Nov 16, 2021 Nov 16, 2021

im having the same issue. i hope this is what you need to help me.

Lightroom version: 5.0 x64 [ 20211012-0002-a1240ed ] (Oct 12 2021)
NGL Version: 1.27.0.12
WF Version: 4.0 8176236
VF Version: 0.1.36.2
HIL Version: 40400
Operating system: Windows 10
OS Version: Windows 10 Home (2009)
Application architecture: x64
System architecture: x64
Computer model: HP HP Laptop 17-by3xxx / Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz
Logical processor count: 8
Processor speed: 1.1 GHz
Built-in memory: 7880.6 MB
Real memory available to Lightroom: 7880.6 MB
Real memory used by Lightroom: 2076.0 MB (26.3%)
Virtual memory used by Lightroom: 2248.0 MB
Memory cache size: 300.2 MB
Internal Camera Raw version: 14.0 [ 950 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 1049MB / 3940MB (26%)
Camera Raw real memory: 1050MB / 7880MB (13%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1600x900
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: DirectX: Intel(R) UHD Graphics (27.20.100.8853)
Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I3_GPU3, hard: success, soft: success, al: No, dl: No
OS Media Capability: true

Application Folder: C:\Program Files\Adobe\Adobe Lightroom CC
Settings Folder: C:\Users\anton\AppData\Roaming\Adobe\Lightroom CC
Library Folder: C:\Users\anton\AppData\Local\Adobe\Lightroom CC\Data

 

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New Here ,
Nov 19, 2021 Nov 19, 2021

When I go to export a photo usin LR on Desktop, not all of my edits will export. Now I know your first assumption will be check to make sure it's not exporting original. It's not. It's only exporting SOME edits, but not all. The picture looks a certain way, then I go to export, and the photo changes a bit, it leaves some edits behind. Is this a fault in an app update? Not sure what is going on because personally I have not changed any settings.

 

IMAGE 1: The version with ALL EDITS

IMAGE 2: The Exported version

 

 

 

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New Here ,
Nov 21, 2021 Nov 21, 2021

Beim Export meiner bearbeiteten Bilder werden die Bearbeitungen nicht oder nur zum Teil mit Exportiert. Zum Teil werden überhaupt keine Änderungen mit exportiert. Bis vor 3 Wochen ging das noch

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New Here ,
Nov 29, 2021 Nov 29, 2021

This is also happening to me. 

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Adobe Employee ,
Dec 13, 2021 Dec 13, 2021

Updates to the Adobe Photography Products were released today and contain a fix for this issue. Please install the update via your Creative Cloud Desktop App or your respective App Store. 

 

Note: 

You may need to refresh the Creative Cloud App for desktop software to show an update available.  ([Ctrl/Cmd]+[Alt/Opt]+ [ R ])

For Mobile downloads, it may take several days for the update to appear in your respective App Stores.

 

Thank you for your patience. 

Rikk Flohr: Adobe Photography Org
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New Here ,
Dec 22, 2021 Dec 22, 2021

Same issue, i can't click any other tool either without the effects disappearing. There seems to be no answer as to why. 

 

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New Here ,
Jan 25, 2022 Jan 25, 2022
LATEST

I am having the same problem. Some of edits are exported while others like defringe brsh stroke will not. and the coloring is off. Ive tried to use the work around and it is not working. I have version 5.1

Lightroom version: 5.1 MAS x64 [ 20211204-1710-0e71941 ] (Dec 4 2021)
NGL Version: 1.28.0.8
WF Version: 4.0 0d53932
VF Version: 0.1.36.2
HIL Version: 40400
Operating system: macOS
OS Version: macOS 11.5.2 (20G95)
Application architecture: x64
Computer model: MacBookPro16,1 / Intel(R) Core(TM) i9-9880H CPU @ 2.30GHz
Logical processor count: 16
Processor speed: 2.3 GHz
Built-in memory: 16,384.0 MB
Real memory available to Lightroom: 16,384.0 MB
Real memory used by Lightroom: 320.6 MB (1.9%)
Virtual memory used by Lightroom: 30,109.4 MB
Memory cache size: 1,063.5 MB
Internal Camera Raw version: 14.1 [ 993 ]
Maximum thread count used by Camera Raw: 9
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 979MB / 8191MB (11%)
Camera Raw real memory: 0MB / 16384MB (0%)
Displays: 1) 3584x2240

Graphics Processor Info: Metal: AMD Radeon Pro 5500M - 4 GB
Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I4_GPU3, hard: success, soft: success, al: Yes, dl: No
OS Media Capability: true

 

Screen Shot 2022-01-25 at 1.13.01 PM.pngScreen Shot 2022-01-25 at 1.36.03 PM.png

 

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