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45

P: Lightroom Error: Failed To Initialize Camera RAW

Community Beginner ,
Dec 18, 2022 Dec 18, 2022

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Lightroom Error: Failed To Initialize Camera RAW is keeping me from launching my app.

 

Please advise what to do.

 

Thanks!

 

Robert Oliver

Bug Investigating Locked
TOPICS
macOS

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correct answers 2 Pinned Replies

Adobe Employee , Dec 20, 2022 Dec 20, 2022

Greetings - can you supply your operating system version number and Lightroom version number?

If we can get this log file: ~/Library/Application Support/Adobe/Lightroom CC/lrcc_console.log it would also help in diagnosing.  Can anyone experiencing this issue supply this? 

 

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Adobe Employee , Mar 15, 2023 Mar 15, 2023

Thank you for the logs, the team has logged a bug based on that information. 

Status Investigating

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60 Comments
Community Expert ,
May 19, 2023 May 19, 2023

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<moved from cc desktop bugs>

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New Here ,
Jun 05, 2023 Jun 05, 2023

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After upgrade to Ventura OS, Lightroom and Lightroom Classics fail to load with error message: 

"AgImageIOInit.init: failed to initialize Camera Raw: initializing Camera Raw: dng_error_unknown."

The same versions of Lightroom Classsics and Lightroom run properly in my PC Windows system. And  Photoshop runs smoothly in all platforms.

Any solution? Thanks!

 

Regards, KP Mak

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New Here ,
Jun 21, 2023 Jun 21, 2023

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Hello everyone,

Yesterday I joined the Adobe family by subscribing for Lightroom + Photoshop package, but the Lightroom app immediately failed to open, giving me this issue:

 

AgImageIOInit.init: failed to initialize Camera Raw: initializing Camera Raw: dng_error_unknown 

 

Of course all the app installed through the Adobe Cloud desktop are updated to the last version. 

 

Also, I've the M2 Max 2023, 32gb, updated to Ventura 13.4.1 (22F82)

 

Hope you'll help me to fix this issue 🙂

Thanks

Manuel

 

 

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New Here ,
Jul 20, 2023 Jul 20, 2023

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Mac Studio M2 Ultra - Lightroom Classic will open but it's just a Grey screen and you cannot see or do anything. 

Tryinng Lightroom and it just gives 

AgImageIOInit.init: failed to initialize Camera Raw: initializing Camera Raw: dng_error_unknown error and will not open. 

I've done a clean sweep of everything and tried again. same results. Photoshop is funtioning prperly at the moment. 

Please help - Log Below

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RAM: 65536MB
Machine: arm64
Model: Mac14,14
CPU * Core count: 24
CPU Frequency: 0MHz
Bus Frequency: 0MHz
Open GL Renderer: Apple M2 Ultra
Open GL Version: 2.1 Metal - 83.1
Open GL Vendor: Apple
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HighbeamSessionId:
Adobe Product Version: 6.4
Adobe Product Build: r-20230601-0912-70a59ed
Adobe Crash Reporter Version: 10.5.5
User GUID: D39D2F09-C495-4C1B-A7E9-EDBA04C99402
Crash GUID: 175BEC88-B779-467E-BF85-C289AFAF9DF3
Exit Code: 6
Report Type: log
Product Copy: Genuine
Custom Data:
JSON: { "timestamp": "2023-07-20T15:17:04-0600", "traceback": "initializing Camera Raw: <AgErrorID>dng_error_unknown</AgErrorID>\n 0: global error - C\n 1: [unnamed] - 1250880549:121+7\n 2: [unnamed] - C\n 3: global pcall - C\n 4: [unnamed] - 1140580395:82+94\n---------------------------------" }
JSON: { "timestamp": "2023-07-20T15:17:07-0600", "traceback": "AgImageIOInit.init: failed to initialize Camera Raw: initializing Camera Raw: <AgErrorID>dng_error_unknown</AgErrorID>\n 0: global error - C\n 1: [unnamed] - 1140580395:82+124\n---------------------------------" }
Custom Data End:
imsUserGuid:
codeType: ARM-64 (Native)

 

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New Here ,
Jul 24, 2023 Jul 24, 2023

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Same Issue here on Windows 10.

I have not  been able to resolve this issue and therefore couldn't use Lightroom for almost 5 months now.

All info I got after a thorough support session is that it's an issue with permissions, but no solution has worked so far.

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New Here ,
Aug 16, 2023 Aug 16, 2023

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This is the error message that comes up every time I try to launch my lightroom app. How do I get this fixed?

 

AgImageIOInit.init: failed to initialize Camera Raw: initializing Camera Raw: dng_error_unknown

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New Here ,
Aug 16, 2023 Aug 16, 2023

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thanks work better

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New Here ,
Sep 07, 2023 Sep 07, 2023

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Same Issue with Ventura 13.5.1 and LR 6.5. LRC 12.5 stopps with freeze when starting up. Photoshop is working. 

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New Here ,
Sep 18, 2023 Sep 18, 2023

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Lightroom is not openning, crashing inmediatly.

This is the message I'm getting

 

 

AgImageIOInit.init: failed to initialize Camera Raw: initializing Camera Raw: dng_error_unknown

 

 

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New Here ,
Sep 19, 2023 Sep 19, 2023

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*fixed* *solution*

after finally getting through to Adobe Support it was found that I had some deep seeded privacy settings not setup properly and it was not allowing LR to open fully. 

my recommendation it to actually get through to tech support and they'll remotely sign in for you to fix the issue. I wish I did this ages ago

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New Here ,
Sep 21, 2023 Sep 21, 2023

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I really don't have the time to sit for an hour on the phone with support, do you have any idea what settings they adjusted?

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New Here ,
Sep 21, 2023 Sep 21, 2023

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Lol 😂 but you have time to scour the internet for a solution? Just call their support team (that's what they're there for) 

 

unfortunatley I don't know what they did because it was all in the command prompt. 

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New Here ,
Sep 21, 2023 Sep 21, 2023

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Since all I was able to get is a condecending reponse, there is a version of Lightroom for Mac available in the app store that works normally.

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New Here ,
Sep 21, 2023 Sep 21, 2023

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"I really don't have time" to go to the AppStore and download it. Could you hold my hand provide a link? 

you're the one who started with the condescending attitude for no reason. Acting like people in this forum owe you something. Next time leave out how busy your schedule is and maybe you'll get a better response. 

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Community Expert ,
Sep 21, 2023 Sep 21, 2023

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locked

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Adobe Employee ,
Oct 11, 2023 Oct 11, 2023

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Passing along on behalf of Ross:

After months of being unable to use Lightroom and Lightroom Classic I have finally figured out the issue!

 

There were comments about changing the sharing permissons but on the new Mac M2 Max the library folder in users is hidden by default.

 

By Pressing Command + Shift + .     it unhides all folders and the Library folder appears. I allowed permission for everyone in the adobe folder and all applications within and now everything works!

 

I wish someone could have explained this before and now i see the dicussion for this is locked?

 

Could you pass this on to others please.

 

Thanks Ross

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Oct 16, 2023 Oct 16, 2023

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Clean install of Creative Cloud 6.0.0.571 and Lightroom 7.0 on macos 14.0

 

At first use of Lightroom, I am presented with an error message "Error initializing Lightroom: Failed to Initialize Camera Raw. I experience the same behavior when downgrading and running Lightroom 6.5

 

Photoshop is working as expected

 

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New Here ,
Oct 31, 2023 Oct 31, 2023

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New subscriber to Adobe photography paid package. Pretty disappointed, out of the 3 programs, Photoshop, Lightroom and Lightroom Classic - Photoshop is the only 1/3 that seems to operate normally. 

 

As soon as I go to open Lr Lightroom, it pops up with the message attached. I have read numerous attempts tp fix this, such as deleted preferences within Library files and changing all items in permissions to change every item to display Read and Write.

 

Need help

Screenshot 2023-10-31 at 11.40.58.png

Screenshot 2023-10-31 at 11.49.41.png

Screenshot 2023-10-31 at 11.50.26.png

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New Here ,
Nov 28, 2023 Nov 28, 2023

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My lightroom would say it was up to date on the cloud but everytime i opened up the lightroom app, it was still the old 4.3 version. So, I decided to uninstall the app and reinstall it. After reinstalling it, every time I try to open lighroom I get a error saying "failed to initialize camera raw". It wont even let me get into the app now. I can't seem to find any solutions anywhere. 

 

Here is the exact error it gives me: "AgImageIOInit.init: failed to initialize Camera Raw: initializing Camera Raw: dng_error_unknown"

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New Here ,
Dec 19, 2023 Dec 19, 2023

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When I try to open lightroom it says failed to initialize camera raw

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Community Beginner ,
Jan 02, 2024 Jan 02, 2024

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Lightroom won't open on my M2 Max Macbook Pro on Mac OS Sonoma. I have Lightroom version 7.1.2 installed and every time I try to open the app it instantly pops up with this error "failed to initialize camera Raw" and or "failed to initialize Lightroom". I have tried uninstalling Lightroom and reinstalling older versions and this issue still appears. I have ensured that all older versions are gone from my finder and then installing the app but this issue still appears when I try to open it. I have tried using Lightroom Classic but it will just sit on the loading page and never open. I also updated my camera raw plugin and this did not work either.

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Community Beginner ,
Jan 13, 2024 Jan 13, 2024

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I am encoutering a weird bug with light room that I can not nail down. When I open the application it throws a message unable to initalize camera raw then if you close that error the application will throw the second error failed to initialize light room and gives a bug report. The bug report is exception unknown <crash exception="EXCEPTION_UNKNOWN" exceptionCode="0xe06d7363" instruction="0x00007FF87006567C"> so I dont really have much to go on. 

 

Steps I have tried to resolve the issue. ReInstalling the application, reinstalling drivers, reinstalling windows.

 

System details:

Windows 11 pro for workstation

Cpu 2X AMD 7713

Ram 1TB

GPU 2X AMD 7900XTX

Storage mix of nvme and sata ssd's

 

MR_Jarble

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New Here ,
Jan 26, 2024 Jan 26, 2024

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This is the error that appears to me:
AgImageIOInit.init: failed to initialize Camera Raw: initializing Camera Raw: dng_error_unknown

If this issue persists, please report it 

my computer:

Mac Studio
Apple M1 Ultra
RAM 64gb

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Community Expert ,
Jan 26, 2024 Jan 26, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">

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New Here ,
Feb 05, 2024 Feb 05, 2024

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No idea what I'm doing.  The above error repeatedly appearing.  Downloaded a recommended file from the Adobe site to fix...it did nothing.  Glad I signed up for this product...Not.  Literally wasted 45 mins since downloading trying to find a fix - Can anyone help.  See error oin picture

 

Thanks in advance

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