• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
47

P: Lightroom Error: Failed To Initialize Camera RAW

Community Beginner ,
Dec 18, 2022 Dec 18, 2022

Copy link to clipboard

Copied

Lightroom Error: Failed To Initialize Camera RAW is keeping me from launching my app.

 

Please advise what to do.

 

Thanks!

 

Robert Oliver

Bug Fixed Locked
TOPICS
macOS

Views

14.2K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 3 Pinned Replies

Adobe Employee , Dec 20, 2022 Dec 20, 2022

Greetings - can you supply your operating system version number and Lightroom version number?

If we can get this log file: ~/Library/Application Support/Adobe/Lightroom CC/lrcc_console.log it would also help in diagnosing.  Can anyone experiencing this issue supply this? 

 

Votes

Translate

Translate
Adobe Employee , Mar 15, 2023 Mar 15, 2023

Thank you for the logs, the team has logged a bug based on that information. 

Status Investigating

Votes

Translate

Translate
Adobe Employee , May 21, 2024 May 21, 2024

Greetings all, 

 

Updates for the Adobe Photography Products have been released.  The May 2024 updates contain an update for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for being so patient.

Status Fixed

Votes

Translate

Translate
63 Comments
Community Expert ,
May 19, 2023 May 19, 2023

Copy link to clipboard

Copied

<moved from cc desktop bugs>

Votes

Translate

Translate

Report

Report
New Here ,
Jun 05, 2023 Jun 05, 2023

Copy link to clipboard

Copied

After upgrade to Ventura OS, Lightroom and Lightroom Classics fail to load with error message: 

"AgImageIOInit.init: failed to initialize Camera Raw: initializing Camera Raw: dng_error_unknown."

The same versions of Lightroom Classsics and Lightroom run properly in my PC Windows system. And  Photoshop runs smoothly in all platforms.

Any solution? Thanks!

 

Regards, KP Mak

Votes

Translate

Translate

Report

Report
New Here ,
Jun 21, 2023 Jun 21, 2023

Copy link to clipboard

Copied

Hello everyone,

Yesterday I joined the Adobe family by subscribing for Lightroom + Photoshop package, but the Lightroom app immediately failed to open, giving me this issue:

 

AgImageIOInit.init: failed to initialize Camera Raw: initializing Camera Raw: dng_error_unknown 

 

Of course all the app installed through the Adobe Cloud desktop are updated to the last version. 

 

Also, I've the M2 Max 2023, 32gb, updated to Ventura 13.4.1 (22F82)

 

Hope you'll help me to fix this issue 🙂

Thanks

Manuel

 

 

Votes

Translate

Translate

Report

Report
New Here ,
Jul 20, 2023 Jul 20, 2023

Copy link to clipboard

Copied

Mac Studio M2 Ultra - Lightroom Classic will open but it's just a Grey screen and you cannot see or do anything. 

Tryinng Lightroom and it just gives 

AgImageIOInit.init: failed to initialize Camera Raw: initializing Camera Raw: dng_error_unknown error and will not open. 

I've done a clean sweep of everything and tried again. same results. Photoshop is funtioning prperly at the moment. 

Please help - Log Below

{"app_name":"Adobe Lightroom","timestamp":"2023-07-20 15:20:46.00 -0600","app_version":"6.4","slice_uuid":"6398d4c4-99c6-3fa3-810a-cb1400e42d11","build_version":"6.4","platform":1,"bundleID":"com.adobe.lightroomCC","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 13.4 (22F2063)","roots_installed":0,"name":"Adobe Lightroom","incident_id":"BF835EC4-57D3-4D31-9DCA-0EBE93B9BAB8"}
{
"uptime" : 1400,
"procRole" : "Foreground",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "Mac14,14",
"coalitionID" : 3663,
"osVersion" : {
"train" : "macOS 13.4",
"build" : "22F2063",
"releaseType" : "User"
},
"captureTime" : "2023-07-20 15:20:45.3291 -0600",
"incident" : "BF835EC4-57D3-4D31-9DCA-0EBE93B9BAB8",
"pid" : 4034,
"translated" : false,
"cpuType" : "ARM-64",
"roots_installed" : 0,
"bug_type" : "309",
"procLaunch" : "2023-07-20 15:17:04.0126 -0600",
"procStartAbsTime" : 29339972446,
"procExitAbsTime" : 34651553113,
"procName" : "Adobe Lightroom",
"procPath" : "\/Applications\/Adobe Lightroom CC\/Adobe Lightroom.app\/Contents\/MacOS\/Adobe Lightroom",
"bundleInfo" : {"CFBundleShortVersionString":"6.4","CFBundleVersion":"6.4","CFBundleIdentifier":"com.adobe.lightroomCC"},
"storeInfo" : {"deviceIdentifierForVendor":"484B069D-A0AF-573A-BBE0-A9AFEC6C9F47","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "com.adobe.lightroomCC",
"crashReporterKey" : "D39D4D82-A350-DD61-9924-D5A1F4145A5C",
"codeSigningID" : "com.adobe.lightroomCC",
"codeSigningTeamID" : "JQ525L2MZD",
"codeSigningFlags" : 570503953,
"codeSigningValidationCategory" : 6,
"codeSigningTrustLevel" : 0,
"sip" : "enabled",
"exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"},
"asi" : {"libsystem_c.dylib":["abort() called"]},
"asiBacktraces" : ["0 CoreFoundation 0x000000019078b154 __exceptionPreprocess + 176\n1 libobjc.A.dylib 0x00000001902aa4d4 objc_exception_throw + 60\n2 CoreFoundation 0x00000001907b43a0 _CFBundleGetValueForInfoKey + 0\n3 AgKernel 0x00000001010b7698 AgTransitQueue_enqueueToQueue + 3612\n4 AgKernel 0x00000001010cc5a8 AgExceptions_setThrowHook + 240\n5 AgKernel 0x000000010109d84c lua_applychunkid + 472\n6 AgKernel 0x0000000101095908 lua_error + 12\n7 AgKernel 0x000000010109df10 lua_applychunkid + 2204\n8 AgKernel 0x00000001010ad3a4 luaopen_table + 6952\n9 AgKernel 0x000000010109e2ec lua_applychunkid + 3192\n10 AgKernel 0x00000001010955b8 lua_call + 36\n11 Adobe Lightroom 0x000000010096d400 -[AgShadowlandAppController initializeCR_SDK] + 76\n12 Adobe Lightroom 0x000000010096cdbc -[AgShadowlandAppController init] + 100\n13 AppKit 0x000000019391476c -[NSCustomObject nibInstantiate] + 312\n14 AppKit 0x00000001939145d0 -[NSIBObjectData instantiateObject:] + 212\n15 AppKit 0x0000000193913f9c -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 252\n16 AppKit 0x0000000193909d58 loadNib + 340\n17 AppKit 0x0000000193909388 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 560\n18 AppKit 0x000000019390908c -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 180\n19 AppKit 0x0000000193908eb0 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 300\n20 AppKit 0x00000001938fc60c NSApplicationMain + 488\n21 Adobe Lightroom 0x000000010093cb08 main + 1784\n22 dyld 0x00000001902dbf28 start + 2236"],
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"lastExceptionBacktrace" : [{"imageOffset":1016136,"symbol":"__exceptionPreprocess","symbolLocation":164,"imageIndex":24},{"imageOffset":107732,"symbol":"objc_exception_throw","symbolLocation":60,"imageIndex":18},{"imageOffset":1184672,"symbol":"_CFBundleGetValueForInfoKey","symbolLocation":0,"imageIndex":24},{"imageOffset":161432,"imageIndex":2},{"imageOffset":247208,"imageIndex":2},{"imageOffset":55372,"imageIndex":2},{"imageOffset":22792,"symbol":"lua_error","symbolLocation":12,"imageIndex":2},{"imageOffset":57104,"imageIndex":2},{"imageOffset":119716,"imageIndex":2},{"imageOffset":58092,"imageIndex":2},{"imageOffset":21944,"symbol":"lua_call","symbolLocation":36,"imageIndex":2},{"imageOffset":463872,"symbol":"-[AgShadowlandAppController initializeCR_SDK]","symbolLocation":76,"imageIndex":0},{"imageOffset":462268,"symbol":"-[AgShadowlandAppController init]","symbolLocation":100,"imageIndex":0},{"imageOffset":112492,"symbol":"-[NSCustomObject nibInstantiate]","symbolLocation":312,"imageIndex":19},{"imageOffset":112080,"symbol":"-[NSIBObjectData instantiateObject:]","symbolLocation":212,"imageIndex":19},{"imageOffset":110492,"symbol":"-[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:]","symbolLocation":252,"imageIndex":19},{"imageOffset":68952,"symbol":"loadNib","symbolLocation":340,"imageIndex":19},{"imageOffset":66440,"symbol":"+[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:]","symbolLocation":560,"imageIndex":19},{"imageOffset":65676,"symbol":"-[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:]","symbolLocation":180,"imageIndex":19},{"imageOffset":65200,"symbol":"+[NSBundle(NSNibLoading) loadNibNamed:owner:]","symbolLocation":300,"imageIndex":19},{"imageOffset":13836,"symbol":"NSApplicationMain","symbolLocation":488,"imageIndex":19},{"imageOffset":264968,"symbol":"main","symbolLocation":1784,"imageIndex":0},{"imageOffset":24360,"symbol":"start","symbolLocation":2236,"imageIndex":20}],
"faultingThread" : 0,
"threads" : [{"triggered":true,"id":49761,"threadState":{"x":[{"value":0},{"value":0},{"value":0},{"value":0},{"value":6717113927},{"value":6162493008},{"value":110},{"value":3},{"value":1873215262138538129},{"value":1873215260349482641},{"value":512},{"value":11},{"value":11},{"value":2095104},{"value":2043},{"value":3619874840},{"value":328},{"value":8322912384},{"value":0},{"value":6},{"value":8244125184,"symbolLocation":0,"symbol":"_main_thread"},{"value":259},{"value":8244125408,"symbolLocation":224,"symbol":"_main_thread"},{"value":105553127126528},{"value":4307156992},{"value":105553128243488},{"value":105553120620032},{"value":105553165566400},{"value":8052674432,"objc-selector":"_finishedLoadingNibDependencies"}],"flavor":"ARM_THREAD_STATE64","lr":{"value":6717389864},"cpsr":{"value":1073745920},"fp":{"value":6162492864},"sp":{"value":6162492832},"esr":{"value":1442840704,"description":" Address size fault"},"pc":{"value":6717163300,"matchesCrashFrame":1},"far":{"value":6139343168}},"queue":"com.apple.main-thread","frames":[{"imageOffset":38692,"symbol":"__pthread_kill","symbolLocation":8,"imageIndex":14},{"imageOffset":27688,"symbol":"pthread_kill","symbolLocation":288,"imageIndex":15},{"imageOffset":486120,"symbol":"abort","symbolLocation":180,"imageIndex":16},{"imageOffset":88964,"symbol":"abort_message","symbolLocation":132,"imageIndex":17},{"imageOffset":21456,"symbol":"demangling_terminate_handler()","symbolLocation":348,"imageIndex":17},{"imageOffset":143404,"symbol":"_objc_terminate()","symbolLocation":144,"imageIndex":18},{"imageOffset":85832,"symbol":"std::__terminate(void (*)())","symbolLocation":16,"imageIndex":17},{"imageOffset":98116,"symbol":"__cxa_rethrow","symbolLocation":148,"imageIndex":17},{"imageOffset":462400,"symbol":"-[AgShadowlandAppController init]","symbolLocation":232,"imageIndex":0},{"imageOffset":112492,"symbol":"-[NSCustomObject nibInstantiate]","symbolLocation":312,"imageIndex":19},{"imageOffset":112080,"symbol":"-[NSIBObjectData instantiateObject:]","symbolLocation":212,"imageIndex":19},{"imageOffset":110492,"symbol":"-[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:]","symbolLocation":252,"imageIndex":19},{"imageOffset":68952,"symbol":"loadNib","symbolLocation":340,"imageIndex":19},{"imageOffset":66440,"symbol":"+[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:]","symbolLocation":560,"imageIndex":19},{"imageOffset":65676,"symbol":"-[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:]","symbolLocation":180,"imageIndex":19},{"imageOffset":65200,"symbol":"+[NSBundle(NSNibLoading) loadNibNamed:owner:]","symbolLocation":300,"imageIndex":19},{"imageOffset":13836,"symbol":"NSApplicationMain","symbolLocation":488,"imageIndex":19},{"imageOffset":264968,"symbol":"main","symbolLocation":1784,"imageIndex":0},{"imageOffset":24360,"symbol":"start","symbolLocation":2236,"imageIndex":20}]},{"id":49781,"queue":"com.apple.root.user-initiated-qos","frames":[{"imageOffset":28768,"symbol":"kevent","symbolLocation":8,"imageIndex":14},{"imageOffset":107848,"symbol":"__AdobeCrashReporterEnableSignalHandling_block_invoke","symbolLocation":560,"imageIndex":8},{"imageOffset":10356,"symbol":"_dispatch_call_block_and_release","symbolLocation":32,"imageIndex":21},{"imageOffset":17408,"symbol":"_dispatch_client_callout","symbolLocation":20,"imageIndex":21},{"imageOffset":90040,"symbol":"_dispatch_root_queue_drain","symbolLocation":684,"imageIndex":21},{"imageOffset":91840,"symbol":"_dispatch_worker_thread2","symbolLocation":164,"imageIndex":21},{"imageOffset":12344,"symbol":"_pthread_wqthread","symbolLocation":228,"imageIndex":15},{"imageOffset":7572,"symbol":"start_wqthread","symbolLocation":8,"imageIndex":15}]},{"id":49803,"name":"Worker Thread Dispatcher","frames":[{"imageOffset":18192,"symbol":"__psynch_cvwait","symbolLocation":8,"imageIndex":14},{"imageOffset":30068,"symbol":"_pthread_cond_wait","symbolLocation":1232,"imageIndex":15},{"imageOffset":252596,"symbol":"AgConditionLock_wait","symbolLocation":44,"imageIndex":2},{"imageOffset":156112,"symbol":"AgTransitQueue_dequeueToLuaState","symbolLocation":100,"imageIndex":2},{"imageOffset":158860,"imageIndex":2},{"imageOffset":57104,"imageIndex":2},{"imageOffset":119716,"imageIndex":2},{"imageOffset":58092,"imageIndex":2},{"imageOffset":21944,"symbol":"lua_call","symbolLocation":36,"imageIndex":2},{"imageOffset":121048,"symbol":"AgLua_callWithAutoReleasePool","symbolLocation":64,"imageIndex":4},{"imageOffset":57104,"imageIndex":2},{"imageOffset":119716,"imageIndex":2},{"imageOffset":58092,"imageIndex":2},{"imageOffset":55504,"imageIndex":2},{"imageOffset":58816,"imageIndex":2},{"imageOffset":22100,"symbol":"lua_pcall","symbolLocation":112,"imageIndex":2},{"imageOffset":72488,"imageIndex":4},{"imageOffset":353612,"symbol":"__NSThread__start__","symbolLocation":716,"imageIndex":22},{"imageOffset":28584,"symbol":"_pthread_start","symbolLocation":148,"imageIndex":15},{"imageOffset":7584,"symbol":"thread_start","symbolLocation":8,"imageIndex":15}]},{"id":49805,"name":"com.adobe.ngl-ProcessNglIngestEvents-0x16f95f000","frames":[{"imageOffset":18192,"symbol":"__psynch_cvwait","symbolLocation":8,"imageIndex":14},{"imageOffset":30068,"symbol":"_pthread_cond_wait","symbolLocation":1232,"imageIndex":15},{"imageOffset":77700,"symbol":"std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l>>>)","symbolLocation":100,"imageIndex":23},{"imageOffset":619260,"symbol":"adobe::ngl::internal::NglIngestManager::ProcessNglIngestEvents()","symbolLocation":3456,"imageIndex":0},{"imageOffset":632440,"symbol":"std::__1::future<void> adobe::ngl::internal::threading::ThreadWrapper::RunAsync<void>(std::__1::function<void ()>&&, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char>>)::'lambda'()::operator()() const","symbolLocation":80,"imageIndex":0},{"imageOffset":632268,"symbol":"std::__1::__async_assoc_state<void, std::__1::__async_func<std::__1::future<void> adobe::ngl::internal::threading::ThreadWrapper::RunAsync<void>(std::__1::function<void ()>&&, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char>>)::'lambda'()>>::__execute()","symbolLocation":28,"imageIndex":0},{"imageOffset":632592,"symbol":"void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct>>, void (std::__1::__async_assoc_state<void, std::__1::__async_func<std::__1::future<void> adobe::ngl::internal::threading::ThreadWrapper::RunAsync<void>(std::__1::function<void ()>&&, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char>>)::'lambda'()>>::*)(), std::__1::__async_assoc_state<void, std::__1::__async_func<std::__1::future<void> adobe::ngl::internal::threading::ThreadWrapper::RunAsync<void>(std::__1::function<void ()>&&, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char>>)::'lambda'()>>*>>(void*)","symbolLocation":64,"imageIndex":0},{"imageOffset":28584,"symbol":"_pthread_start","symbolLocation":148,"imageIndex":15},{"imageOffset":7584,"symbol":"thread_start","symbolLocation":8,"imageIndex":15}]},{"id":49806,"name":"com.adobe.ngl-MonitorSuccessEventsThread-0x16f9eb000","frames":[{"imageOffset":18192,"symbol":"__psynch_cvwait","symbolLocation":8,"imageIndex":14},{"imageOffset":30068,"symbol":"_pthread_cond_wait","symbolLocation":1232,"imageIndex":15},{"imageOffset":77700,"symbol":"std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l>>>)","symbolLocation":100,"imageIndex":23},{"imageOffset":621144,"symbol":"adobe::ngl::internal::NglIngestManager::MonitorSuccessEventsThread()","symbolLocation":668,"imageIndex":0},{"imageOffset":632440,"symbol":"std::__1::future<void> adobe::ngl::internal::threading::ThreadWrapper::RunAsync<void>(std::__1::function<void ()>&&, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char>>)::'lambda'()::operator()() const","symbolLocation":80,"imageIndex":0},{"imageOffset":632268,"symbol":"std::__1::__async_assoc_state<void, std::__1::__async_func<std::__1::future<void> adobe::ngl::internal::threading::ThreadWrapper::RunAsync<void>(std::__1::function<void ()>&&, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char>>)::'lambda'()>>::__execute()","symbolLocation":28,"imageIndex":0},{"imageOffset":632592,"symbol":"void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct>>, void (std::__1::__async_assoc_state<void, std::__1::__async_func<std::__1::future<void> adobe::ngl::internal::threading::ThreadWrapper::RunAsync<void>(std::__1::function<void ()>&&, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char>>)::'lambda'()>>::*)(), std::__1::__async_assoc_state<void, std::__1::__async_func<std::__1::future<void> adobe::ngl::internal::threading::ThreadWrapper::RunAsync<void>(std::__1::function<void ()>&&, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char>>)::'lambda'()>>*>>(void*)","symbolLocation":64,"imageIndex":0},{"imageOffset":28584,"symbol":"_pthread_start","symbolLocation":148,"imageIndex":15},{"imageOffset":7584,"symbol":"thread_start","symbolLocation":8,"imageIndex":15}]},{"id":49811,"name":"cr_scratch","frames":[{"imageOffset":18192,"symbol":"__psynch_cvwait","symbolLocation":8,"imageIndex":14},{"imageOffset":30068,"symbol":"_pthread_cond_wait","symbolLocation":1232,"imageIndex":15},{"imageOffset":77552,"symbol":"std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&)","symbolLocation":28,"imageIndex":23},{"imageOffset":9306524,"symbol":"cr_scratch_thread::Task()","symbolLocation":96,"imageIndex":9},{"imageOffset":6547892,"symbol":"TaskGlue(void*)","symbolLocation":80,"imageIndex":9},{"imageOffset":28584,"symbol":"_pthread_start","symbolLocation":148,"imageIndex":15},{"imageOffset":7584,"symbol":"thread_start","symbolLocation":8,"imageIndex":15}]},{"id":54201,"frames":[{"imageOffset":7564,"symbol":"start_wqthread","symbolLocation":0,"imageIndex":15}]},{"id":54984,"frames":[{"imageOffset":7564,"symbol":"start_wqthread","symbolLocation":0,"imageIndex":15}]}],
"usedImages" : [
{
"source" : "P",
"arch" : "arm64",
"base" : 4304388096,
"CFBundleShortVersionString" : "6.4",
"CFBundleIdentifier" : "com.adobe.lightroomCC",
"size" : 2686976,
"uuid" : "6398d4c4-99c6-3fa3-810a-cb1400e42d11",
"path" : "\/Applications\/Adobe Lightroom CC\/Adobe Lightroom.app\/Contents\/MacOS\/Adobe Lightroom",
"name" : "Adobe Lightroom",
"CFBundleVersion" : "6.4"
},
{
"source" : "P",
"arch" : "arm64",
"base" : 4311482368,
"CFBundleShortVersionString" : "6.4",
"CFBundleIdentifier" : "com.adobe.ag.branchiotoolkit",
"size" : 16384,
"uuid" : "d47e9f7e-b7fa-39cf-b2ad-28969226170a",
"path" : "\/Applications\/Adobe Lightroom CC\/Adobe Lightroom.app\/Contents\/Frameworks\/BranchIOToolKit.framework\/Versions\/A\/BranchIOToolKit",
"name" : "BranchIOToolKit",
"CFBundleVersion" : "1"
},
{
"source" : "P",
"arch" : "arm64",
"base" : 4312334336,
"CFBundleShortVersionString" : "1.0.0",
"CFBundleIdentifier" : "com.adobe.ag.kernel",
"size" : 294912,
"uuid" : "94c394b3-09d3-367b-b1a9-f028dc847e81",
"path" : "\/Applications\/Adobe Lightroom CC\/Adobe Lightroom.app\/Contents\/Frameworks\/AgKernel.framework\/Versions\/A\/AgKernel",
"name" : "AgKernel",
"CFBundleVersion" : "1"
},
{
"source" : "P",
"arch" : "arm64",
"base" : 4314677248,
"CFBundleShortVersionString" : "6.4",
"CFBundleIdentifier" : "com.adobe.ag.ui",
"size" : 671744,
"uuid" : "73f9f321-58c3-355f-93ae-9bf01c97ce5e",
"path" : "\/Applications\/Adobe Lightroom CC\/Adobe Lightroom.app\/Contents\/Frameworks\/AgUI.framework\/Versions\/A\/AgUI",
"name" : "AgUI",
"CFBundleVersion" : "1"
},
{
"source" : "P",
"arch" : "arm64",
"base" : 4311547904,
"CFBundleShortVersionString" : "6.4",
"CFBundleIdentifier" : "com.adobe.ag.substrate",
"size" : 245760,
"uuid" : "1397cfdc-3f84-32e2-b0bb-ff51253e0358",
"path" : "\/Applications\/Adobe Lightroom CC\/Adobe Lightroom.app\/Contents\/Frameworks\/AgSubstrate.framework\/Versions\/A\/AgSubstrate",
"name" : "AgSubstrate",
"CFBundleVersion" : "1"
},
{
"source" : "P",
"arch" : "arm64",
"base" : 4313808896,
"CFBundleShortVersionString" : "1.2.5",
"CFBundleIdentifier" : "io.branch.sdk.mac",
"size" : 196608,
"uuid" : "591d0150-e2d0-390c-961e-63e99c69d72f",
"path" : "\/Applications\/Adobe Lightroom CC\/Adobe Lightroom.app\/Contents\/Frameworks\/BranchIOToolKit.framework\/Versions\/A\/Frameworks\/Branch.framework\/Versions\/A\/Branch",
"name" : "Branch",
"CFBundleVersion" : "1"
},
{
"source" : "P",
"arch" : "arm64",
"base" : 4325392384,
"CFBundleShortVersionString" : "6.4",
"CFBundleIdentifier" : "com.adobe.lrcc.wichitafoundation",
"size" : 4194304,
"uuid" : "3fbc1731-42ef-33a2-9f09-f0e6bab9e87d",
"path" : "\/Applications\/Adobe Lightroom CC\/Adobe Lightroom.app\/Contents\/Frameworks\/WichitaFoundation.agtoolkit\/Versions\/A\/WichitaFoundation",
"name" : "WichitaFoundation",
"CFBundleVersion" : "1.0"
},
{
"source" : "P",
"arch" : "arm64",
"base" : 4360699904,
"CFBundleShortVersionString" : "com.adobe.organize",
"CFBundleIdentifier" : "com.adobe.lightroom.AdobeCrashReporter",
"size" : 16384,
"uuid" : "71795266-ef41-34de-ad30-f38aa6b1dde9",
"path" : "\/Applications\/Adobe Lightroom CC\/Adobe Lightroom.app\/Contents\/PlugIns\/Adobe Crash Reporter.bundle\/Contents\/MacOS\/Adobe Crash Reporter",
"name" : "Adobe Crash Reporter",
"CFBundleVersion" : "1"
},
{
"source" : "P",
"arch" : "arm64",
"base" : 4379492352,
"CFBundleShortVersionString" : "10.5",
"CFBundleIdentifier" : "com.adobe.AdobeCrashReporter",
"size" : 163840,
"uuid" : "74a4fe2a-1049-3f59-86c6-e1ce5d372975",
"path" : "\/Applications\/Adobe Lightroom CC\/Adobe Lightroom.app\/Contents\/Frameworks\/AdobeCrashReporter.framework\/Versions\/A\/AdobeCrashReporter",
"name" : "AdobeCrashReporter",
"CFBundleVersion" : "10.5.5"
},
{
"source" : "P",
"arch" : "arm64",
"base" : 6168231936,
"CFBundleShortVersionString" : "6.4",
"CFBundleIdentifier" : "com.adobe.ag.AgImageIO",
"size" : 116195328,
"uuid" : "7ec631aa-e51a-3c36-8f1c-93bbbaae9439",
"path" : "\/Applications\/Adobe Lightroom CC\/Adobe Lightroom.app\/Contents\/Frameworks\/CameraRaw.lrtoolkit\/Versions\/A\/CameraRaw",
"name" : "CameraRaw",
"CFBundleVersion" : "1"
},
{
"source" : "P",
"arch" : "arm64e",
"base" : 4386504704,
"size" : 49152,
"uuid" : "570c31f7-94c6-3b86-ae44-1694db0a4bcd",
"path" : "\/usr\/lib\/libobjc-trampolines.dylib",
"name" : "libobjc-trampolines.dylib"
},
{
"source" : "P",
"arch" : "arm64e",
"base" : 5004410880,
"CFBundleShortVersionString" : "1.0",
"CFBundleIdentifier" : "com.apple.CloudDocsFileProvider",
"size" : 32768,
"uuid" : "017e043e-5737-3068-9b3a-ddb9a40d7896",
"path" : "\/System\/Library\/Frameworks\/FileProvider.framework\/OverrideBundles\/CloudDocsFileProvider.bundle\/Contents\/MacOS\/CloudDocsFileProvider",
"name" : "CloudDocsFileProvider",
"CFBundleVersion" : "1553.120.155"
},
{
"source" : "P",
"arch" : "arm64e",
"base" : 5004509184,
"CFBundleShortVersionString" : "855.121.1",
"CFBundleIdentifier" : "com.apple.FileProviderOverride",
"size" : 32768,
"uuid" : "96bff6ca-1a7e-3003-bbbb-c1a2840a2159",
"path" : "\/System\/Library\/Frameworks\/FileProvider.framework\/OverrideBundles\/FileProviderOverride.bundle\/Contents\/MacOS\/FileProviderOverride",
"name" : "FileProviderOverride",
"CFBundleVersion" : "855.121.1"
},
{
"source" : "P",
"arch" : "arm64e",
"base" : 5012750336,
"CFBundleShortVersionString" : "13.4",
"CFBundleIdentifier" : "com.apple.findersync.fileprovideroverride.FinderSyncCollaborationFileProviderOverride",
"size" : 131072,
"uuid" : "b463deea-6610-346d-bd23-63b7501604c6",
"path" : "\/System\/Library\/Frameworks\/FileProvider.framework\/OverrideBundles\/FinderSyncCollaborationFileProviderOverride.bundle\/Contents\/MacOS\/FinderSyncCollaborationFileProviderOverride",
"name" : "FinderSyncCollaborationFileProviderOverride",
"CFBundleVersion" : "1564.6.2"
},
{
"source" : "P",
"arch" : "arm64e",
"base" : 6717124608,
"size" : 237544,
"uuid" : "42f503e2-9273-360a-a086-c1b19bbd3962",
"path" : "\/usr\/lib\/system\/libsystem_kernel.dylib",
"name" : "libsystem_kernel.dylib"
},
{
"source" : "P",
"arch" : "arm64e",
"base" : 6717362176,
"size" : 53248,
"uuid" : "46d35233-a051-3f4f-bba4-ba56dddc4d1a",
"path" : "\/usr\/lib\/system\/libsystem_pthread.dylib",
"name" : "libsystem_pthread.dylib"
},
{
"source" : "P",
"arch" : "arm64e",
"base" : 6715912192,
"size" : 520184,
"uuid" : "95a70e20-1df3-3ddf-900c-315ed0b2c067",
"path" : "\/usr\/lib\/system\/libsystem_c.dylib",
"name" : "libsystem_c.dylib"
},
{
"source" : "P",
"arch" : "arm64e",
"base" : 6717009920,
"size" : 114688,
"uuid" : "52aa13e2-567c-36c2-9494-7b892fdbf245",
"path" : "\/usr\/lib\/libc++abi.dylib",
"name" : "libc++abi.dylib"
},
{
"source" : "P",
"arch" : "arm64e",
"base" : 6713573376,
"size" : 286528,
"uuid" : "81f154ec-cc94-3e43-848b-57273fa17db2",
"path" : "\/usr\/lib\/libobjc.A.dylib",
"name" : "libobjc.A.dylib"
},
{
"source" : "P",
"arch" : "arm64e",
"base" : 6770626560,
"CFBundleShortVersionString" : "6.9",
"CFBundleIdentifier" : "com.apple.AppKit",
"size" : 15790080,
"uuid" : "a7ed006c-dc81-3026-b80f-2676604e45eb",
"path" : "\/System\/Library\/Frameworks\/AppKit.framework\/Versions\/C\/AppKit",
"name" : "AppKit",
"CFBundleVersion" : "2299.60.124"
},
{
"source" : "P",
"arch" : "arm64e",
"base" : 6713860096,
"size" : 583000,
"uuid" : "c7375102-6327-3273-ae52-e829ac755a80",
"path" : "\/usr\/lib\/dyld",
"name" : "dyld"
},
{
"source" : "P",
"arch" : "arm64e",
"base" : 6715604992,
"size" : 294912,
"uuid" : "c2fd3094-b465-39a4-b774-16583ff53c4b",
"path" : "\/usr\/lib\/system\/libdispatch.dylib",
"name" : "libdispatch.dylib"
},
{
"source" : "P",
"arch" : "arm64e",
"base" : 6734139392,
"CFBundleShortVersionString" : "6.9",
"CFBundleIdentifier" : "com.apple.Foundation",
"size" : 10248192,
"uuid" : "c96de80b-5c6c-3ef0-b25e-921448fb35bf",
"path" : "\/System\/Library\/Frameworks\/Foundation.framework\/Versions\/C\/Foundation",
"name" : "Foundation",
"CFBundleVersion" : "1977"
},
{
"source" : "P",
"arch" : "arm64e",
"base" : 6716432384,
"size" : 577528,
"uuid" : "54e8fbe1-df0d-33a2-b8fa-356565c12929",
"path" : "\/usr\/lib\/libc++.1.dylib",
"name" : "libc++.1.dylib"
},
{
"source" : "P",
"arch" : "arm64e",
"base" : 6717779968,
"CFBundleShortVersionString" : "6.9",
"CFBundleIdentifier" : "com.apple.CoreFoundation",
"size" : 5087232,
"uuid" : "203e4401-8c2e-3157-a24b-92f52551d43e",
"path" : "\/System\/Library\/Frameworks\/CoreFoundation.framework\/Versions\/A\/CoreFoundation",
"name" : "CoreFoundation",
"CFBundleVersion" : "1977"
}
],
"sharedCache" : {
"base" : 6713196544,
"size" : 3551854592,
"uuid" : "299f9baa-4448-3203-b010-4a19ceee01e1"
},
"vmSummary" : "ReadOnly portion of Libraries: Total=1.6G resident=0K(0%) swapped_out_or_unallocated=1.6G(100%)\nWritable regions: Total=2.4G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=2.4G(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nAccelerate framework 256K 2 \nActivity Tracing 256K 1 \nCG backing stores 2688K 8 \nCG image 96K 2 \nColorSync 592K 30 \nCoreAnimation 352K 11 \nCoreGraphics 48K 3 \nCoreUI image data 544K 8 \nFoundation 32K 2 \nKernel Alloc Once 32K 1 \nMALLOC 449.7M 97 \nMALLOC guard page 288K 12 \nMALLOC_MEDIUM (reserved) 1.5G 13 reserved VM address space (unallocated)\nMALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated)\nSQLite page cache 256K 2 \nSTACK GUARD 56.1M 8 \nStack 11.7M 8 \nVM_ALLOCATE 3792K 23 \n__AUTH 2634K 440 \n__AUTH_CONST 32.5M 677 \n__CTF 824 1 \n__DATA 19.1M 679 \n__DATA_CONST 33.9M 692 \n__DATA_DIRTY 2156K 258 \n__FONT_DATA 2352 1 \n__INFO_FILTER 8 1 \n__LINKEDIT 822.0M 15 \n__OBJC_RO 66.3M 1 \n__OBJC_RW 2011K 1 \n__TEXT 826.0M 713 \ndyld private memory 272K 2 \nlibnetwork 640K 16 \nmapped file 234.3M 68 \nshared memory 976K 18 \n=========== ======= ======= \nTOTAL 4.4G 3815 \nTOTAL, minus reserved VM space 2.5G 3815 \n",
"legacyInfo" : {
"threadTriggered" : {
"queue" : "com.apple.main-thread"
}
},
"logWritingSignature" : "31355455a60cc2b58fe652e65891e47e93c3efaa",
"trialInfo" : {
"rollouts" : [
{
"rolloutId" : "60f8ddccefea4203d95cbeef",
"factorPackIds" : {

},
"deploymentId" : 240000025
},
{
"rolloutId" : "60186475825c62000ccf5450",
"factorPackIds" : {

},
"deploymentId" : 240000055
}
],
"experiments" : [
{
"treatmentId" : "8ca8349c-e2bc-482c-9ca7-3907b48a5341",
"experimentId" : "648b5a581b04c12d4127bbb6",
"deploymentId" : 400000002
}
]
}
}

RAM: 65536MB
Machine: arm64
Model: Mac14,14
CPU * Core count: 24
CPU Frequency: 0MHz
Bus Frequency: 0MHz
Open GL Renderer: Apple M2 Ultra
Open GL Version: 2.1 Metal - 83.1
Open GL Vendor: Apple
Open GL Extensions: L_ARB_color_buffer_float, GL_ARB_depth_buffer_float, GL_ARB_depth_clamp, GL_ARB_depth_texture, GL_ARB_draw_buffers, GL_ARB_draw_elements_base_vertex, GL_ARB_draw_instanced, GL_ARB_fragment_program, GL_ARB_fragment_program_shadow, GL_ARB_fragment_shader, GL_ARB_framebuffer_object, GL_ARB_framebuffer_sRGB, GL_ARB_half_float_pixel, GL_ARB_half_float_vertex, GL_ARB_imaging, GL_ARB_instanced_arrays, GL_ARB_multisample, GL_ARB_multitexture, GL_ARB_occlusion_query, GL_ARB_pixel_buffer_object, GL_ARB_point_parameters, GL_ARB_point_sprite, GL_ARB_provoking_vertex, GL_ARB_seamless_cube_map, GL_ARB_shader_objects, GL_ARB_shader_texture_lod, GL_ARB_shading_language_100, GL_ARB_shadow, GL_ARB_shadow_ambient, GL_ARB_sync, GL_ARB_texture_border_clamp, GL_ARB_texture_compression, GL_ARB_texture_compression_rgtc, GL_ARB_texture_cube_map, GL_ARB_texture_env_add, GL_ARB_texture_env_combine, GL_ARB_texture_env_crossbar, GL_ARB_texture_env_dot3, GL_ARB_texture_float, GL_ARB_texture_mirrored_repeat, GL_ARB_texture_non_power_of_two, GL_ARB_texture_rectangle, GL_ARB_texture_rg, GL_ARB_transpose_matrix, GL_ARB_vertex_array_bgra, GL_ARB_vertex_blend, GL_ARB_vertex_buffer_object, GL_ARB_vertex_program, GL_ARB_vertex_shader, GL_ARB_window_pos, GL_EXT_abgr, GL_EXT_bgra, GL_EXT_bindable_uniform, GL_EXT_blend_color, GL_EXT_blend_equation_separate, GL_EXT_blend_func_separate, GL_EXT_blend_minmax, GL_EXT_blend_subtract, GL_EXT_clip_volume_hint, GL_EXT_debug_label, GL_EXT_debug_marker, GL_EXT_draw_buffers2, GL_EXT_draw_range_elements, GL_EXT_fog_coord, GL_EXT_framebuffer_blit, GL_EXT_framebuffer_multisample, GL_EXT_framebuffer_multisample_blit_scaled, GL_EXT_framebuffer_object, GL_EXT_framebuffer_sRGB, GL_EXT_geometry_shader4, GL_EXT_gpu_program_parameters, GL_EXT_gpu_shader4, GL_EXT_multi_draw_arrays, GL_EXT_packed_depth_stencil, GL_EXT_packed_float, GL_EXT_provoking_vertex, GL_EXT_rescale_normal, GL_EXT_secondary_color, GL_EXT_separate_specular_color, GL_EXT_shadow_funcs, GL_EXT_stencil_two_side, GL_EXT_stencil_wrap, GL_EXT_texture_array, GL_EXT_texture_compression_dxt1, GL_EXT_texture_compression_s3tc, GL_EXT_texture_env_add, GL_EXT_texture_filter_anisotropic, GL_EXT_texture_integer, GL_EXT_texture_lod_bias, GL_EXT_texture_rectangle, GL_EXT_texture_shared_exponent, GL_EXT_texture_sRGB, GL_EXT_texture_sRGB_decode, GL_EXT_timer_query, GL_EXT_transform_feedback, GL_EXT_vertex_array_bgra, GL_APPLE_aux_depth_stencil, GL_APPLE_client_storage, GL_APPLE_element_array, GL_APPLE_fence, GL_APPLE_float_pixels, GL_APPLE_flush_buffer_range, GL_APPLE_flush_render, GL_APPLE_packed_pixels, GL_APPLE_pixel_buffer, GL_APPLE_rgb_422, GL_APPLE_row_bytes, GL_APPLE_specular_vector, GL_APPLE_texture_range, GL_APPLE_transform_hint, GL_APPLE_vertex_array_object, GL_APPLE_vertex_point_size, GL_APPLE_vertex_program_evaluators, GL_APPLE_ycbcr_422, GL_ATI_separate_stencil, GL_ATI_texture_env_combine3, GL_ATI_texture_float, GL_IBM_rasterpos_clip, GL_NV_blend_square, GL_NV_conditional_render, GL_NV_depth_clamp, GL_NV_fog_distance, GL_NV_fragment_program_option, GL_NV_fragment_program2, GL_NV_light_max_exponent, GL_NV_texgen_reflection, GL_NV_texture_barrier, GL_NV_vertex_program2_option, GL_NV_vertex_program3, GL_SGI_color_matrix, GL_SGIS_generate_mipmap, GL_SGIS_texture_edge_clamp, GL_SGIS_texture_lod
HighbeamSessionId:
Adobe Product Version: 6.4
Adobe Product Build: r-20230601-0912-70a59ed
Adobe Crash Reporter Version: 10.5.5
User GUID: D39D2F09-C495-4C1B-A7E9-EDBA04C99402
Crash GUID: 175BEC88-B779-467E-BF85-C289AFAF9DF3
Exit Code: 6
Report Type: log
Product Copy: Genuine
Custom Data:
JSON: { "timestamp": "2023-07-20T15:17:04-0600", "traceback": "initializing Camera Raw: <AgErrorID>dng_error_unknown</AgErrorID>\n 0: global error - C\n 1: [unnamed] - 1250880549:121+7\n 2: [unnamed] - C\n 3: global pcall - C\n 4: [unnamed] - 1140580395:82+94\n---------------------------------" }
JSON: { "timestamp": "2023-07-20T15:17:07-0600", "traceback": "AgImageIOInit.init: failed to initialize Camera Raw: initializing Camera Raw: <AgErrorID>dng_error_unknown</AgErrorID>\n 0: global error - C\n 1: [unnamed] - 1140580395:82+124\n---------------------------------" }
Custom Data End:
imsUserGuid:
codeType: ARM-64 (Native)

 

Votes

Translate

Translate

Report

Report
New Here ,
Jul 24, 2023 Jul 24, 2023

Copy link to clipboard

Copied

Same Issue here on Windows 10.

I have not  been able to resolve this issue and therefore couldn't use Lightroom for almost 5 months now.

All info I got after a thorough support session is that it's an issue with permissions, but no solution has worked so far.

Votes

Translate

Translate

Report

Report
New Here ,
Aug 16, 2023 Aug 16, 2023

Copy link to clipboard

Copied

This is the error message that comes up every time I try to launch my lightroom app. How do I get this fixed?

 

AgImageIOInit.init: failed to initialize Camera Raw: initializing Camera Raw: dng_error_unknown

Votes

Translate

Translate

Report

Report
New Here ,
Aug 16, 2023 Aug 16, 2023

Copy link to clipboard

Copied

thanks work better

Votes

Translate

Translate

Report

Report
New Here ,
Sep 07, 2023 Sep 07, 2023

Copy link to clipboard

Copied

Same Issue with Ventura 13.5.1 and LR 6.5. LRC 12.5 stopps with freeze when starting up. Photoshop is working. 

Votes

Translate

Translate

Report

Report
New Here ,
Sep 18, 2023 Sep 18, 2023

Copy link to clipboard

Copied

Lightroom is not openning, crashing inmediatly.

This is the message I'm getting

 

 

AgImageIOInit.init: failed to initialize Camera Raw: initializing Camera Raw: dng_error_unknown

 

 

Votes

Translate

Translate

Report

Report
New Here ,
Sep 19, 2023 Sep 19, 2023

Copy link to clipboard

Copied

*fixed* *solution*

after finally getting through to Adobe Support it was found that I had some deep seeded privacy settings not setup properly and it was not allowing LR to open fully. 

my recommendation it to actually get through to tech support and they'll remotely sign in for you to fix the issue. I wish I did this ages ago

Votes

Translate

Translate

Report

Report
New Here ,
Sep 21, 2023 Sep 21, 2023

Copy link to clipboard

Copied

I really don't have the time to sit for an hour on the phone with support, do you have any idea what settings they adjusted?

Votes

Translate

Translate

Report

Report
New Here ,
Sep 21, 2023 Sep 21, 2023

Copy link to clipboard

Copied

Lol 😂 but you have time to scour the internet for a solution? Just call their support team (that's what they're there for) 

 

unfortunatley I don't know what they did because it was all in the command prompt. 

Votes

Translate

Translate

Report

Report
New Here ,
Sep 21, 2023 Sep 21, 2023

Copy link to clipboard

Copied

Since all I was able to get is a condecending reponse, there is a version of Lightroom for Mac available in the app store that works normally.

Votes

Translate

Translate

Report

Report
New Here ,
Sep 21, 2023 Sep 21, 2023

Copy link to clipboard

Copied

"I really don't have time" to go to the AppStore and download it. Could you hold my hand provide a link? 

you're the one who started with the condescending attitude for no reason. Acting like people in this forum owe you something. Next time leave out how busy your schedule is and maybe you'll get a better response. 

Votes

Translate

Translate

Report

Report
Community Expert ,
Sep 21, 2023 Sep 21, 2023

Copy link to clipboard

Copied

locked

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Oct 11, 2023 Oct 11, 2023

Copy link to clipboard

Copied

Passing along on behalf of Ross:

After months of being unable to use Lightroom and Lightroom Classic I have finally figured out the issue!

 

There were comments about changing the sharing permissons but on the new Mac M2 Max the library folder in users is hidden by default.

 

By Pressing Command + Shift + .     it unhides all folders and the Library folder appears. I allowed permission for everyone in the adobe folder and all applications within and now everything works!

 

I wish someone could have explained this before and now i see the dicussion for this is locked?

 

Could you pass this on to others please.

 

Thanks Ross

Rikk Flohr - Customer Advocacy: Adobe Photography Products

Votes

Translate

Translate

Report

Report
Community Beginner ,
Oct 16, 2023 Oct 16, 2023

Copy link to clipboard

Copied

Clean install of Creative Cloud 6.0.0.571 and Lightroom 7.0 on macos 14.0

 

At first use of Lightroom, I am presented with an error message "Error initializing Lightroom: Failed to Initialize Camera Raw. I experience the same behavior when downgrading and running Lightroom 6.5

 

Photoshop is working as expected

 

Votes

Translate

Translate

Report

Report
New Here ,
Oct 31, 2023 Oct 31, 2023

Copy link to clipboard

Copied

New subscriber to Adobe photography paid package. Pretty disappointed, out of the 3 programs, Photoshop, Lightroom and Lightroom Classic - Photoshop is the only 1/3 that seems to operate normally. 

 

As soon as I go to open Lr Lightroom, it pops up with the message attached. I have read numerous attempts tp fix this, such as deleted preferences within Library files and changing all items in permissions to change every item to display Read and Write.

 

Need help

Screenshot 2023-10-31 at 11.40.58.png

Screenshot 2023-10-31 at 11.49.41.png

Screenshot 2023-10-31 at 11.50.26.png

Votes

Translate

Translate

Report

Report
New Here ,
Nov 28, 2023 Nov 28, 2023

Copy link to clipboard

Copied

My lightroom would say it was up to date on the cloud but everytime i opened up the lightroom app, it was still the old 4.3 version. So, I decided to uninstall the app and reinstall it. After reinstalling it, every time I try to open lighroom I get a error saying "failed to initialize camera raw". It wont even let me get into the app now. I can't seem to find any solutions anywhere. 

 

Here is the exact error it gives me: "AgImageIOInit.init: failed to initialize Camera Raw: initializing Camera Raw: dng_error_unknown"

Votes

Translate

Translate

Report

Report
New Here ,
Dec 19, 2023 Dec 19, 2023

Copy link to clipboard

Copied

When I try to open lightroom it says failed to initialize camera raw

Votes

Translate

Translate

Report

Report
Community Beginner ,
Jan 02, 2024 Jan 02, 2024

Copy link to clipboard

Copied

Lightroom won't open on my M2 Max Macbook Pro on Mac OS Sonoma. I have Lightroom version 7.1.2 installed and every time I try to open the app it instantly pops up with this error "failed to initialize camera Raw" and or "failed to initialize Lightroom". I have tried uninstalling Lightroom and reinstalling older versions and this issue still appears. I have ensured that all older versions are gone from my finder and then installing the app but this issue still appears when I try to open it. I have tried using Lightroom Classic but it will just sit on the loading page and never open. I also updated my camera raw plugin and this did not work either.

Votes

Translate

Translate

Report

Report
Community Beginner ,
Jan 13, 2024 Jan 13, 2024

Copy link to clipboard

Copied

I am encoutering a weird bug with light room that I can not nail down. When I open the application it throws a message unable to initalize camera raw then if you close that error the application will throw the second error failed to initialize light room and gives a bug report. The bug report is exception unknown <crash exception="EXCEPTION_UNKNOWN" exceptionCode="0xe06d7363" instruction="0x00007FF87006567C"> so I dont really have much to go on. 

 

Steps I have tried to resolve the issue. ReInstalling the application, reinstalling drivers, reinstalling windows.

 

System details:

Windows 11 pro for workstation

Cpu 2X AMD 7713

Ram 1TB

GPU 2X AMD 7900XTX

Storage mix of nvme and sata ssd's

 

MR_Jarble

Votes

Translate

Translate

Report

Report
New Here ,
Jan 26, 2024 Jan 26, 2024

Copy link to clipboard

Copied

This is the error that appears to me:
AgImageIOInit.init: failed to initialize Camera Raw: initializing Camera Raw: dng_error_unknown

If this issue persists, please report it 

my computer:

Mac Studio
Apple M1 Ultra
RAM 64gb

Votes

Translate

Translate

Report

Report
Community Expert ,
Jan 26, 2024 Jan 26, 2024

Copy link to clipboard

Copied

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">

Votes

Translate

Translate

Report

Report
New Here ,
Feb 05, 2024 Feb 05, 2024

Copy link to clipboard

Copied

No idea what I'm doing.  The above error repeatedly appearing.  Downloaded a recommended file from the Adobe site to fix...it did nothing.  Glad I signed up for this product...Not.  Literally wasted 45 mins since downloading trying to find a fix - Can anyone help.  See error oin picture

 

Thanks in advance

Votes

Translate

Translate

Report

Report