All images are displayed and even downloaded in this weird wide aspect ratio. This makes any photo sharing via Lightrood Cloud unusable. Can't send photos to pick for my clients. Please fix this 🙏
The new lightroom update is messing up my images and how i share them online, I need to know if its a bug or its on my end because this has never happened before. The images are all messed up, in lightroom desktop they dont look nice and have black borders on photo grid, what's even worse is on the web where i share it and put it on my portfolio it randomly stretches the image
Operating system: Windows 11 OS Version: Windows 11 Home (2009) Application architecture: x64 System architecture: x64 Computer model: HUAWEI HKD-WXX / 11th Gen Intel(R) Core(TM) i7-11370H @ 3.30GHz Logical processor count: 8 Processor speed: 3.3 GHz Real memory available to Lightroom: 16167.3 MB Real memory used by Lightroom: 2355.1 MB (14.5%) Virtual memory used by Lightroom: 3073.5 MB Memory cache size: 3778.6 MB
Internal Camera Raw version: 17.4 [ 2271 ] Maximum thread count used by Camera Raw: 5 Camera Raw SIMD optimization: SSE2,AVX,AVX2 Camera Raw virtual memory: 736MB / 6035MB (12%) Camera Raw real memory: 738MB / 16167MB (4%)
Displays: 1) 2520x1680, 2) 1920x1080 System DPI setting: 192 DPI (high DPI mode) Dark Mode: No Desktop composition enabled: Yes Input types: Multitouch: Yes, Integrated touch: Yes, Integrated pen: No, External touch: No, External pen: No, Keyboard: No
Graphics Processor Info: DirectX: Intel(R) Iris(R) Xe Graphics (30.0.101.1003) Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I3_GPU4, hard: success, soft: success, al: No, dl: No OS Media Capability: true
Application Folder: C:\Program Files\Adobe\Adobe Lightroom CC Settings Folder: C:\Users\amoso\AppData\Roaming\Adobe\Lightroom CC Library Folder: C:\Users\amoso\AppData\Local\Adobe\Lightroom CC\Data
Hi. Is it possible to have an update on this please, Adobe? It's been around 2 weeks since the last response from you in this thread and the problem still persists. Here's hoping you've found the issue and plan to fix soon.
Updated to 8.4 today then imported some new photos and uploaded them to the cloud. All of the portrait photo thumbnails are skewed in the LR app and when initially loaded in detail view, they are skewed but eventually load correctly. When shared to an album, the thumbnail and full size version both are skewed. This is terrible.
My photos aren't properly sized after uploading them online via the cloud. I tried re-uploading them into a new album, but I'm having the same issue. See attached file.
I'm so relieved to see that I am not the only person experiencing this very issue. So embarassing to finish a gallery and then to send it out, with the client asking why their photos are being squished (and it is happening in every single gallery, no matter how I save it, after a specific date). I tried new albums. I checked my drivers. I checked for updates. I troubleshot everything I could think of and I am coming up empty and having to rely on physical storage for sharing photos. HELP!
I'm also having the same crisis. I am past my due date for my client and this is SO frustrating. Thinking about just cancelling my subscription and moving back to open source software at this rate.
Does anyone know a proper solution to this before I just give up?
Okay I may have figured it out. I selected all the photos that were completely developed and selected 'Auto Apply Settings to ### photos' or Shift + A.
Forgot that this was a thing, I thought it auto applies for you when you share...
Yes! Same here. I deleted and re-uploaded. I tried a new folder. They show up on my computer accurately, but show up online innacurately. What's more, they don't download correctly, either. They will download as the squished version.
I'm also getting this problem since the update, with Lightroom (8.4) and my Canon R6 Mark II. It happens with the Portrait rather than the Landscape shots, and only on those imported since the 8.4 update.
Operating system: Windows 11 OS Version: Windows 11 Pro (2009) Application architecture: x64 System architecture: x64 Computer model: Dell Inc. Latitude 5520 / 11th Gen Intel(R) Core(TM) i7-1185G7 @ 3.00GHz Logical processor count: 8 Processor speed: 1.8 GHz Real memory available to Lightroom: 16106.7 MB Real memory used by Lightroom: 2405.7 MB (14.9%) Virtual memory used by Lightroom: 5028.4 MB Memory cache size: 0.0 MB
Internal Camera Raw version: 17.4 [ 2271 ] Maximum thread count used by Camera Raw: 5 Camera Raw SIMD optimization: SSE2,AVX,AVX2 Camera Raw virtual memory: 120MB / 6005MB (2%) Camera Raw real memory: 123MB / 16106MB (0%)
Displays: 1) 1920x1080, 2) 1920x1080 System DPI setting: 96 DPI Dark Mode: No Desktop composition enabled: Yes Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No
Graphics Processor Info: DirectX: Intel(R) Iris(R) Xe Graphics (32.0.101.6556) Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I3_GPU4, hard: success, soft: success, al: No, dl: No OS Media Capability: true
Application Folder: C:\Program Files\Adobe\Adobe Lightroom CC Settings Folder: C:\Users\Nigel_King\AppData\Roaming\Adobe\Lightroom CC Library Folder: C:\Users\Nigel_King\AppData\Local\Adobe\Lightroom CC\Data
I'm using Lightroom Desktop 8.4, running on an M1 MacBook Pro (16Gb RAM). I have set up an album containing photographs of various aspect ratios. Viewing these from within Lightroom Desktop itself, everything appears fine. Then, when I share and then edit the layout using the web browser (on Safari and Chrome), all the portriat ratio photos appear squashed and in a landscape ratio. This distortion remains when you click on one of the photos. Also, on the iPhone the distortion continues.
Please see attached photos. I've rebooted my machine, uninstalled Lr Desktop, reinstalled it, cleared my web browsers - everything I can think of. Not sure why this is happening - so I'm reaching out to see if there is a solution.
To add further.....these photos were captured in portrait orientation, edited mainly in Lightroom Classic, then saved to a collection and synced with Lightroom Cloud. Then some further editing done in Lightroom Desktop before I instigated the sharing.
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