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39

P: Lightroom will not allow photos that reside on NAS drive to be deleted

Community Beginner ,
Dec 09, 2023 Dec 09, 2023
Lightroom Version 7.0 Operating System - macOS 14 Sonoma
I was excited to learn that LR had the ability to work on local drives. I have used Bridge for the last several years after getting frustrated with Classic's performance. I like what I see in the new LR and am giving it a try. I have run into a problem that I am not able to delete any photos in LR that reside in folders on my Synology NAS drive. After asking if I want to move the photo to the trash I get a response saying "This file cannot be moved to the trash. Please try deleting directly from the disk." I have the gone into my Synology settings and I cannot find anything there that would cause this response. I have no issues deleting photos when in Bridge.  I have administer rights on the NAS drive as well as read/write privileges.  Photos residing on the internal SSD or attached drives delete just fine.  I also can copy files into NAS folders, Move photos from one folder to another on the NAS.  I have no issues deleting these files when in Bridge or in Finder on the Mac. Screenshots of the error messages are attached.  I spent two hours with Adobe support with no resolution, who worked with read/write permissions and a number of other things.  They got the same results as I did and had nothing to offer.  This is very important to me as I have years of photos on the NAS drives and I have backup NAS drives maintained in two locations where I have complete access to my entire library in each location.
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macOS , Windows
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correct answers 1 Pinned Reply

Adobe Employee , Dec 13, 2023 Dec 13, 2023

I've checked with engineering and this should work so I am logging a bug.  Thank you for your report!

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26 Comments
New Here ,
Jan 02, 2026 Jan 02, 2026
LATEST

Lightroom 9.1 on MacOS and this is still a problem in January 2026!

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