P: Brief appearance of Legacy panel when clicking on items in filmstrip

[Jason245436372x9z]

so on a lot of my earlier photos im getting a legacy settings button appear then dissappear before i can do anything then the photo reverts to a completly unedited state and this cant be changed unless i re-edit it.

currently using LR versdion 6.1 on MAC OS while images may have been editied on Ipad or Iphone OS 

[Rikk Flohr: Photography]

Could you record a video of your screen of this taking place and post it here for us to review?

[Jason245436372x9z]

thank you Rikk, a small video showing the issue is attached. note this doesnt happen with every file

[Rikk Flohr: Photography]

Thank you for the video. The team has reviewed and made the following request:

1.  Close Lightroom
2.  Open Lightroom and view a problem image in Loupe.
3.  Capture a diagnostic log.

For LrDesktop

Go to Preferences

Account Section

Hold down the [Opt/Alt] key to make [Diagnostic Log] button appear.

When you have the log, let me know and I will send you instructions for send it.

Thanks for your help!

[Lisa M Erickson]

Same thing going on for me as well.

[Jason245436372x9z]

I have a log on a problem image ready to send

[Rikk Flohr: Photography]

The log file is likely too large for an email attachment. It would be best if you could post it to Dropbox, Creative Cloud or similar and share a link with me via direct message. 

[Rikk Flohr: Photography]

Thank you for the log. We were able to pinpoint the issue now and it is logged for a fix in an upcoming release. 

[Rikk Flohr: Photography]

Greetings all,

Updates for Adobe Photography products have been released.  The April 2023 updates contain a fix for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

Thank you for your patience.