P: Administrator is not allowing access to NanoBanana

[Akash_Aksah8359]

another one problem;

i attached a image that is a issue of new updated photoshop beta google nano banana 2.5 error

[typo corrected in subject — was "Administer"]

[Serge Adrien5F9B]

I contacted Adobe and here is the answer:

Licences problem

----------------------------------------------------------.

Concernant votre question, je peux vous expliquer techniquement pourquoi cette option est absente, mais sachez qu'il s'agit plutôt d'un problème commercial.

L'onglet permettant d'activer les modèles génératifs tiers non Adobe n'est pas disponible car les produits que vous possédez ne sont pas compatibles avec cette fonctionnalité.

Il semble que vous possédiez des licences pour appareils partagés, et celles-ci n'incluent pas l'accès aux fonctionnalités Firefly au sein des applications (comme le remplissage génératif de Photoshop, par exemple).

Vous auriez besoin de licences nominatives pour utiliser ces fonctionnalités. Ces informations figurent dans l'article suivant, dans la section « Gestion des licences » :

https://helpx.adobe.com/fr/enterprise/using/sdl-faq.html#:~:text=un%20domaine%20AD%C2%A0%3F-,Gestion...

De plus, pour utiliser les modèles tiers, vous devez non seulement disposer de licences nominatives, mais aussi d'un produit donnant accès à Firefly Premium. Fonctionnalités :

https://helpx.adobe.com/fr/creative-cloud/apps/generative-ai/creative-cloud-generative-ai-features.h...

https://helpx.adobe.com/fr/creative-cloud/apps/generative-ai/generative-credits-faq.html#:~:text=Exp...

[Mathavan_selvaraj1136]

your system administrator not allowing access to this feature right now

[Mathavan_selvaraj1136]

https://community.adobe.com/t5/photoshop-beta-bugs/p-generative-fill-with-nano-banana-flux-fails-we-...

[difultonhoward]

I chatted Adobe Support about the fact that we don't have the "Non-Adobe generative AI models" in our admin console, and this is what the rep said:

To get the "Non-Adobe generative AI models" tab in the Admin Console you must have the Firefly license for that you can contact your account manager.

And then, when I asked him to clarify that the feature was not included in our Creative Cloud license (Education Named User):

This feature is not part of Creative Cloud license.

[Clement Young]

It works! Thank you!

[Florence25229195dvub]

Hi I' m using the premium features, but I still cannot use nano banana in Photoshop, it said "Your system administrator isn't allowing access to this feature right now. Please contact them for more information." but I am the administrator... please help

[nilsg14772322]

We have a pretty strong IT team and they said everything is good on their end, that we need to work with Adobe on this known issue. 

[Vibrant_Coconut5EF5]

Hey Clement Young: Did you get something to work that wasn't working before? And if so, what did you do to get it to work?

[amazing_inventor3035]

@Clement Young What worked for you????

[Clement Young]

I followed these comments from"Pete.Green" and changed the setting so that Photoshop can use non-Adobe generative AI Models finally.

[Clement Young]

Previously, my updated Photoshop 2026 could not use the generative AI model from a third-party provider. But after I changed the setting on the Admin Panel that allows Photoshop to use "Non-Adobe generative AI models," it is working. I can use "Topaz Gigapixel" to upscale the photo in Photoshop now.

[amazing_inventor3035]

OK. The issue most of us are having is that we do not have the setting in the Amin console under our EDU Adobe accounts for Non-Adobe generative Ai models. My question: Is your account an educational adobe account?

[Clement Young]

I'm a part of the company-provided "Enterprise Account". I'm not sure if the personal account also works with this setting.

[SUNSajjanSingh]

same problem i face