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P: Lightroom Classic>Edit in PS: Long Delay+Erroneous Error Message opening Ps Beta 2024 25.0

Explorer ,
Jul 27, 2023 Jul 27, 2023

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I just recently updated Photoshop Beta to 2024 v25.0 on my Windows 11 machine.

 

Now when I try to open photos from LR 12.4 using the "edit in...", it hangs up for a time and then comes up saying "The file could not be edited because Adobe Photoshop 2024 could not be launched."

 

When I hit "Ok" it then opens the file in Photoshop 2024. 

 

This happens with every file, even if Photoshop 2024 is already up and running at the time. 

 

This does not happen with 2023 v24.7.

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correct answers 1 Pinned Reply

Adobe Employee , Aug 16, 2023 Aug 16, 2023

Greetings all,

 

Lightroom Classic 12.5 released this evening.  If used in conjunction with PS Beta 25.0 or later, this erroneous error message plus long open wait time should be mitigated. Please install LrC 12.5 and make certain that your Beta is up to date.

 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

This thread will be

...
Status Fixed

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Community Beginner ,
Aug 01, 2023 Aug 01, 2023

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I'm having the same issue.  I have noticed that I can "Edit Original" file with no issue, but if I select "Edit a Copy with LR Adjusments" or "Edit a Copy" everything hangs for a minute or two, I get the "The file could not be edited..." window, and if I click OK the file opens.  

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New Here ,
Aug 01, 2023 Aug 01, 2023

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Same problem here

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Participant ,
Aug 01, 2023 Aug 01, 2023

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A temporary fix for Photoshop beta 25. In Adobe Lightroom preferences as your second open as preference for open in go to program files/ adobe/ adobe Photoshop 2023/… and select Photoshop.EXE. To edit a file right click and edit in Photoshop.exe close it and it will save to Lightroom in my case I choose it to be save as a tiff file. Then right click and open in go to shop 2024. This is the better version and will now open. Do your work and close. Go back to Lightroom and if you see a window saying that it could not open go to File Explorer and get that tiff file that you just saved and move it. If you do not Photoshop beta will overwrite it and make a new TIF file and remove your edits. You can right click and synchronize the folders to get your file back in Lightroom and continue editing in Lightroom beta which now recognizes that file and will open it (for a while). Is that complicated enough for you? At least it's working for me.

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Participant ,
Aug 01, 2023 Aug 01, 2023

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This precisely the problem I had. It all worked well, until it didn't, and I got the same message about not being able to start Ps(beta) even though I was looking at the just started Ps. It just didn't load the image file into Ps.

The uninstall and reinstalls I did were with restarting the computer after uninstalling Lr and Ps(both beta and stable), and then restarting the computer after installing Ps(stable), and then again after installing Lr.

Maybe the restarts helped. But, as I say, I'm going to wait for this bug to be fixed before trying to go back to Ps(beta) escpecially since I often like to transition into Ps by opening the file as a Smart Object.

Win 10 on NUC w/Intel I-7, 32G RAM, M2 SSD, Current Lr & Ps

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Explorer ,
Aug 01, 2023 Aug 01, 2023

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hope adobe team will fix that soon, 'cause it's a real PITA as it slooooowwww diwn the workflow with LR and PS, i won't go back to PS Beta 24.7, as the 25 version of beta fixed the problem of "suppress tool" for me (it only works in 25 beta version)...

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Community Beginner ,
Aug 01, 2023 Aug 01, 2023

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Dziękuję wszystkim za podpowiedzi, odinstalowałem Ps beta do wersji v24.7 i wszystko działa jak dawniej. Jak komuś tak się robi jak mnie to nie instalować najnowszej wersji Beta v25 - bo chyba jeszcze nie jest w tej kwestii dopracowana. Dziękuję i pozdrawiam R 🙂 

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Community Beginner ,
Aug 01, 2023 Aug 01, 2023

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Thank you all for your suggestions, I uninstalled the Ps beta to v24.7 and everything works as before. If someone does it like me, then do not install the latest version of Beta v25 - because it is probably not yet refined in this matter. Thank you and best regards R 🙂

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New Here ,
Aug 01, 2023 Aug 01, 2023

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So frustrated, I have now spent hours trying to resolve this issue on my iMac. While on vacation three days ago uninstalling the Beta version and going back to PS 24.6 and Beta versions 24.7 fixed my issue. Now on this computer that fix is not resolving the issue. I've uninstalled versions, reinstalled earlier versions, restarted my computer multiple times and LR to PS is still not communicating. This is beyond frustrating. 

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Community Beginner ,
Aug 01, 2023 Aug 01, 2023

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I don't mind being a BETA tester but not so much an unpaid QA tester.

- cannot load an image into PS from LR classic

- LR external editor setting does not allow me to select a different PS version, only has 2024 option

 

This is not beta, this is alpha. Uninstalling and hoping for the best

 

 

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New Here ,
Aug 01, 2023 Aug 01, 2023

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Bonjour,

Lorsque je vais dans l'onglet "photo" puis "modifier dans photoshop 2023", Photoshop s'ouvre bien mais pas d'affichage de la photo.

Mes applications dans creative cloud sont bien à jour et la synchronisation est bien en validée (nuage en haut à droite de chaque application LR ou Photoshop)

Je suis sous Mac OS Ventura 13.4.1

Quelqu'un a-t-il déjà rencontré ce problème ? 

Comment s'en sortir ?

Merci pour vos retours

Cordialement

 

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New Here ,
Aug 01, 2023 Aug 01, 2023

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Running LR Classic 12.4 and trying to edit in photoshop - both 25 Beta and 24.1.0 and image doesnt open. Is this a bug in Lightroom? Im running OSX Ventura 13.5. 

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Community Beginner ,
Aug 01, 2023 Aug 01, 2023

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I uninstalled Photoshop Beta and now it won't work in regular Photoshop either. So frustrated.

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New Here ,
Aug 01, 2023 Aug 01, 2023

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Reverting to earlier versions of PS 24.6 and Beta 24.7 was my workaround on my MacBook Pro. Now that I'm home from vacation and need to edit on my iMac, this fix is not working. I've tried uninstalling and reinstalling older versions, with zero results in fixing this issue. Does anyone have any other suggestions? I've wasted way too much time on this. 

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Community Beginner ,
Aug 01, 2023 Aug 01, 2023

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Bei mir ist das gleiche Problem.

Es geht schon, aber es dauert ein bis 2 Minuten, bis die Datei öffnet, nach dem in Lightroom die Nachricht kam, dass sie Dateien Photoshop 2024 nicht geöffnet werden kann.

Klickt man diese Nachricht weg, öffnet die Datei in Photoshop.

Aber es dauert ziemlich lange.

Auch die Rückübergabe nach dem Speichern zurück an Lightroom dauert deutlich länger als zuvor.

 

Adobe, bitte baldmöglichst ein Update schicken, was diesen Bug behebt.

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New Here ,
Aug 01, 2023 Aug 01, 2023

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Same here. The level of distruption this brings to my workflow is not trivial, I understand it's a Beta, but Lightroom isn't and this is a Lightroom issue more than a Photoshop issue.

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Community Beginner ,
Aug 01, 2023 Aug 01, 2023

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Wenn ich eine Bilddatei in Lightroom mit rechts anklicke und "Bearbeiten in Photoshop (Beta) auswähle kommt häufig die Fehlermeldung: 

- Die Datei konnte nicht bearbeitet werden, da Adobe Photoshop (Beta) nicht gestartet werden konnte. 

Nach einiger Zeit wird Photoshop (Beta) dann doch gestartet und die Fehlermeldung

- Ein interner Fehler ist aufgetreten AgStoreProviderSession:getEntityByID: id must be a number or string. 

erscheint in Lightroom. 

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Contributor ,
Aug 01, 2023 Aug 01, 2023

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This is NOT a complaint as I realize, beta is just that.  Just wondering if anybody has come up with a workaround.  Here goes.

It seems there is a difference between Mac and Windows.  I saw a Colin Smith video (using Mac) where he showed that after installing PS Beta, Lightroom preferences for external editor would offer the choice of "regular" PS or beta.  On my Windows machine this does not happen.  What happens with me is thatonce PS Beta is installed, Lightroom Classic automatically chooses it as the default external Photoshop editor and does NOT offer the regular PS as an option.  So if I want to edit in regular PS direct from LR, I have to shutdown LR, uninstall PS Beta, uninstall regular PS, reinstall regular PS, then start LR.  The normal PS is then automatically loaded in LR preferences as the external editor.  If I now reinstall PS Beta, boom, it is automatically set as the external editor, again with no option to use other PS.  If anybody knows how I can get this to work or a workaround, I'd appreciate knowing.  Thanks.

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New Here ,
Aug 01, 2023 Aug 01, 2023

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I have tried doing the same for this problem for several days but gave up. I have found if I wait for 1m 40sec after sending from lightroom to Beta I get messages that beta could not be found after clearing messages up pops the pic -- go figure. Our friends at Adobe will soon fix this problem. They always do!

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New Here ,
Aug 01, 2023 Aug 01, 2023

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bonjour , dans Lightroom je ne peux plus "modifier un fichier dans Photoshop 2023", la commande n' est pas grisée , Photoshop se lance mais n' ouvre pas le fichier, alors que si j' utilise la commande "ouvrir comme objet dynamique " ça fonctionne . Les applications sont à jour,

j' ai l' impression que ça bloque au niveau de Camera Raw.

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New Here ,
Aug 01, 2023 Aug 01, 2023

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I have W11 Home 22H2 2261.1992, AMD R5 5600X, 32Gb Ram

All images stored on a local HHD, Lightroom catalogue on local SSD

Lightroom Classic 12.4

Camera Raw 15.4

Photoshop 2023 24.7

Photoshop Beta 24.7

Lightroom preferences external editing says P2023 (there is no option to select P Beta) but when, from Lightroom, > Edit in > P2023, lightroom opens Photoshop Beta UNLESS I open Photoshop 2023 first - then  the image opens in P2023.

 

When I upgrade Photoshop Beta to 25.0 - Lightroom preferences external editing says Photoshop 2024 and > Edit In > Photoshop stops working. P Beta opens but no image appears. After ~2 minutes a message appears in Lightroom "The file could not be edited because Adobe Photoshop 2024 could not be started." even though it has been started. Closing the message & a TIFF image appears in Lightroom, which then opens in P Beta 25.0!!

 

Uninstalling Lightroom, P2023 & P Beta, & reinstalling but with P Beta 24.7 gets me back to the start position.

 

How do I get Lightroom to work properly with P Beta 25.0?

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New Here ,
Aug 01, 2023 Aug 01, 2023

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Have been having issues with my Lightroom. The tried to us the "edit in" tab from lightroom to photoshop, my photoshop opens but the images doesn't load up. How do I fix this?

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Explorer ,
Aug 01, 2023 Aug 01, 2023

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Yesterday for some reason lightroom stopped transferring photos to photoshop and photoshop beta, it wouldn't work if I pressed CMD+E or right click and choose edit in > photoshop. It opened photoshop but just gave the open screen and the photo wasn't there. 

 

I deleted photoshop and photoshop beta and reinstalled them, lightroom will now send to photoshop but still won't send to photoshop beta, even if photoshop beta is open. Does anyone know how to fix this please?

 

I'm using Lightroom Classic CC and Photoshop CC on an M1 Macbook Pro running OS Monterey. All adobe products are up to date. 

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New Here ,
Aug 01, 2023 Aug 01, 2023

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I updated my Photoshop to the latest version and now I'm not able to export photos from Lightroom Classic to Photoshop.  I get error messages and they will not open.  I've uninstalled both Photoshop and Lightroom Classic and it still happesns.  I reinstalled an earlier version of Photoshop and I have no problems at all.  Is there a bug?  Is there a fix?

Latest error message:   AgStoreProviderSession:getEntitybyID

Also says:  id must be a number or string

 

I'm not changing anything with the file name or number at any point.  

Thanks

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Community Beginner ,
Aug 01, 2023 Aug 01, 2023

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please do something!

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Community Beginner ,
Aug 01, 2023 Aug 01, 2023

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everybody have the same problem.. all start with new beta update.. now we are waiting for new update... idk...

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