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P: Photoshop Beta Startup Error (0xc0000142)

Community Beginner ,
Apr 29, 2024 Apr 29, 2024

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Unbenannt.jpg.

 

The program starts with an error message and then shuts down.

Bug Fixed Locked
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Desktop-Windows

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correct answers 1 Correct answer

Adobe Employee , May 22, 2024 May 22, 2024

Thank you all for letting us know that the recent update fixed this for you. IF you still have the error 142 AND have the latest Ps beta installed, 25.10, please start a new thread so the team can investigate what might be happening for your system.

 

Thanks,

Cory - Photoshop Product Manager

Status Fixed

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341 Comments
Explorer ,
May 15, 2024 May 15, 2024

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Essa era a resposta que buscava-mos!!!! Agora sabemos que poderá ser feita uma correcão que não seja substituição de nossas maquinas.

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Explorer ,
May 15, 2024 May 15, 2024

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Much like 25.9, I'm receiving the error in the title on launch. I'm using Windows 10. The last beta that worked for me was 25.8.

 

JCScott_0-1715776579959.png

 

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New Here ,
May 15, 2024 May 15, 2024

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 non si spegne ps di base funziona perfettamente non è un problema di pc

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Explorer ,
May 15, 2024 May 15, 2024

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It's not that he's trying to contradict "an expert on the Adobe team"; but I doubt that the reason why the two new versions of the Beta do not work is our equipment; since I have been working daily for two or three weeks with 25.9 until, suddenly, the famous window with the error appeared.
The reason why it still does not work in this new version 25.10, personally, interests me little (which does not mean that I feel somewhat "cheated"), I just want it to be solved and functional again as soon as possible.

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Explorer ,
May 15, 2024 May 15, 2024

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Amigos pra mim eles não vão resolver, vejam outros aplicativos da creative cloud

simplesmente eles vão colocar que não é mais compativel

 

quase 30 dias para corrigir um "ERRO" ? Será mesmo que foi um erro? Os outros aplicativos também erraram?

Screenshot_254.jpg

 

Vejam vários aplicativos  beta já tem esse aviso

simpelsmente eles vão colocar no photoshop beta em breve e depois no 2025

 

Então eu já  aproveitei e investi em placa mãe nova processador novo etc

 

GRaças a deus tenho condições pra isso, pois é meu trabalho, mesmo sem esperar, tenho que fazer

E quem não tem?  Que não recebe um aviso de compatibilidade como nós e fica esperando?

 

 

Adoraria estar errado, mas pra mim eles não vão resolver nada.

 

Então comecem a pensar em atualizar as maquinas.

 

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Explorer ,
May 15, 2024 May 15, 2024

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AlexDSBR, aunque pudiera cambiar mi máquina por una nueva súper pro, entiendo que no es esa la solución al problema de la Beta. 

Conozco las limitaciones de mi PC y sé que no puedo trabajar con vídeo (y Adobe también lo sabe porque así me lo indica a la hora de instalar algunos programas como Premiere, After Effects, ect.).

Captura de pantalla 2024-05-15 210118.jpg

 

Pero NO es el caso de Photoshop; que no me detecta incompatibilidad alguna (y, como ya he dicho anteriormente, he estado trabajando con la 25.9 sin problemas desde que salió hasta que hace un mes, de repente, dejó de poder lanzarse). Así que, insisto, no entiendo que el problema sea de nuestras máquinas; cuando ya han estado trabajando con esa versión.

 

Ya no sé si hay algún tipo de interés (o desinterés) por parte de Adobe para que no nos funcione a muchos la Beta de Photoshop. Pero creo que la solución que nos ofrecen es la de escayolar todo el brazo por un arañazo que no saben dónde está. Eso, en mi pueblo tiene un nombre... y, aunque suene feo leerlo y no quiera faltar a nadie, es incompetencia.

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Explorer ,
May 15, 2024 May 15, 2024

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@David_Cuesta_R  Eu cocordo amigo

para mim também, eu fui um dos primeiros a relatar o problema aqui.

 

Mas veja,  não vemos um alarde na internet, não vemos o grande players reclamando. Só nós, e porque usamos equipamento mais antigo... mas você acha que eles estão ligando?

Eu arrisco em dizer que pelo que vi aqui não estão..... dizem que estão mas não estão...

 

Acho que eles pensam assim...  estamos evoluindo... evoluam também...

 

Eu odeio dizer isso pois acho um absurdo, mas,  o que podemos fazer? nada.

 

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New Here ,
May 15, 2024 May 15, 2024

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After the last 2 Photoshop beta updates, it no longer opens and this appears, and I can't use it, what is it and what can I do?

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New Here ,
May 16, 2024 May 16, 2024

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Same here...

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Explorer ,
May 16, 2024 May 16, 2024

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Poderiam então nos ajudar a indicar uma configuração Mínima para que fizessemos o upgrade. E por favor tirar a descirção que funciona em nosso sistema lá no aplicativo do Creative Cloud

 

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Community Beginner ,
May 16, 2024 May 16, 2024

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Hola a todos, creo que halle una solucuion. Como ustedes sabran cuando recien salio la version Beta 25.9 esta misma mi me funcionaba, yo las tenia instaladas en mi laptop y en mi PC de escritorio. Al salir una actualizacion de esta misma version aplique la misma en mi Pc de escritorio y no en mi laptop, ya que esta es de menor capacidad que mi PC,y ahi salio el bendito error"0xc0000142". Lo que hice es copiar todos los archivos del directorio de Photoshop Beta de mi lapatop , que esta funcionaba por no haberla actualizado, y los sobreescribi en el directorio de Photoshop Beta de mi PC de escritorio, eliminando los sobrantes y ahi por fin funciono. Fijense en propiedades del programa C/archivos de programa/photoshop beta/Propiedades que deberian ser 6906 archivos y 1386 carpetas. Espero lo puedan resolver. Saludos

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Explorer ,
May 16, 2024 May 16, 2024

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Buenas, Héctor.
Si no te he entendido mal... ¿quieres que borremos 1.386 carpetas del directorio del Photoshop Beta? Porque nosotros no tenemos los archivos por los que los sustituíste de tu laptop. 

Hummmm... me parece arriesgado, cuanto menos... 

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Community Beginner ,
May 16, 2024 May 16, 2024

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Hola David, si, lo se, yo tuve la suerte de poder hacerlo, pero en realidad esta que escribi es mas para la gente de Adobe para ver si pueden descrubir donde estaria el error. La version que a mi me esta funcionando es la 25.9.0.2590

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Community Beginner ,
May 16, 2024 May 16, 2024

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Aqui va una captura de pantalla del inicio del programa...2024-05-16.png

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Explorer ,
May 16, 2024 May 16, 2024

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Isso é uma ótima noticia! No photoshop antigo quando aconteu alguns usuários compartilhavam ddls para download.

 

Se você puder colocar em uma nuvem esses arquivos que funcionam,  zipar e compartilhar aqui, vai ajudar muita gente.

Já que a adobe não ajuda.

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Community Beginner ,
May 16, 2024 May 16, 2024

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Hola Alex, te pido disculpas pero no soy expeto en informatica ni mucho menos, solo trate de usar la logica. Voy a investigar como lo puedo hacer. Saludos

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Explorer ,
May 16, 2024 May 16, 2024

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Hopefully this is another clue for the team analyzing the PS Beta error.

I updated to PS Beta 25.10 with no intention of opening it--I just wanted to have the latest so when a new update comes about, I'll be informed.

Anyway, after I updated to PS Beta 25.10, I tried to open an image from Bridge to Photoshop 25.7. This resulted in getting the cursed and dreaded xxx142 error. I'm not anywhere conversant with code, but what this tells me is that PS Beta 25.10 must share some libraries with PS 25.7. And when I updated the Beta version, it changed some library that affected PS 25.7. Can an informed person let me know if this correct thinking? Anyway, I can remedy the error situation in PS 25.7 by uninstalling both PS and Bridge, turning off the machine, and then re-installing both programs. Hopefully, this provides another clue to the development team. Also, when I open bridge I do get the message that my machine does not have AVX2.

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New Here ,
May 17, 2024 May 17, 2024

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My issue is that I upgraded my PC to accommodate the changes in the beta, and I don't want to upgrade again when this feature is moved to regular Photoshop. Can we be assured that this problem will be fixed?

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New Here ,
May 17, 2024 May 17, 2024

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Alguém me ajudar, depois dessa nova atualização do photoshop Beta, ele não abre mais e aparece esse erro.
Eu só consegui abrir uma vez, depois não funcionou mais

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Community Beginner ,
May 17, 2024 May 17, 2024

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@jjgallegos 
I noticed Adobe bridge links to the latests version available. Running a beta next to your released version, results in a link to the beta.
Change the link in the settings of Bridge

JohnDGPhotography_0-1716007291126.png

 



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Community Expert ,
May 18, 2024 May 18, 2024

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Community Beginner ,
May 18, 2024 May 18, 2024

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U mnie ten sam problem z PS beta 25.9 i 25.10. PS beta 25.8 działa. Windows 10, i5, radeon rx 580

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Community Beginner ,
May 19, 2024 May 19, 2024

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Captura de pantalla 2024-05-19 104809.png

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Community Beginner ,
May 19, 2024 May 19, 2024

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Captura de pantalla 2024-05-19 114743.pngWindows 11

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Community Beginner ,
May 19, 2024 May 19, 2024

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I work as a freelancer, I really need the new features that have appeared in the Photoshop beta. But I have an i7 3770, a pretty good processor, but it doesn't support avx2. At the same time, I have an nvidia rtx 3060 video card with 12 gigabytes of video memory. My games are working and Photoshop does not start : (this is unfair and very insulting. Please return support for the old processors.

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