Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
32

P: Camera Raw as a Filter (not the plugin) freezes Photoshop on use

Community Beginner ,
Feb 11, 2023 Feb 11, 2023

My photoshop is getting stuck whenever I try to use the camera raw filter; nothing opens up after I click on it, and I can't even close my photoshop. everything gets stuck and a sound like a notification comes up, but still, nothing shows up 

Bug Fixed
TOPICS
macOS , Windows
29.8K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Apr 23, 2024 Apr 23, 2024

Update July 23, 2024

 

Photoshop 25.11 was released yesterday and contains one additional fix for this issue that hopefully restores the functionality to the last few of you for whom the previous fixes did not provide full relief. Please install 25.11 from your Creative Cloud App.

 

Thanks for your patience. 


Update: May 1 2024

 

The PS team has reopened this bug due to a small number of reporters on this thread who say the issue is not fixed for them. 

Critical to getting a fix for this is more i

...
Status Fixed
Translate

correct answers 1 Pinned Reply

Adobe Employee , May 30, 2024 May 30, 2024

Hi. Thank you everyone for the patience regarding this issue. Photoshop 25.9 has been released and while it does not contain any additional changes to address this issue, it contains a diagnostics mechanism aimed at helping us better understand the root cause so that we can fix it.

 

@Marshela37315835hi27@absolute_cooks, @Amy247863851ryi, and anyone else still seeing this issue, it would be helpful if you could do the following for us (it involves enabling the new diagnostics mechanism, reprod

...
Translate
replies 151 Replies 151
148 Comments
New Here ,
Jul 22, 2024 Jul 22, 2024

Hello awesome people! 

I might have a solution for a few of you.
I'm working on a Macbook Pro 2015 with integrated Intel graphics. I tried a few of the suggested tips but they didn't work, instead what did work, was reducing the image size as the actual was very big 240DPI and about 5500x3500 in document size, once the size was reduced, Camera Raw worked just fine!

Hope it works for you too! 

Screenshot 2024-07-22 at 16.35.12.png

Translate
Report
Explorer ,
Aug 08, 2024 Aug 08, 2024

Can't understand why in August of 2024 this is still an issue but it is, at least in Windows 10. Is this a thing with Apple hardware?  I would seriously consider switching to a Mac if it meant no longer suffering this bug.

 

Translate
Report
Community Beginner ,
Aug 08, 2024 Aug 08, 2024

@Crady von Pawlak 

No use going to Mac. Happens on both platforms.

Translate
Report
Explorer ,
Aug 08, 2024 Aug 08, 2024

Thanks.

Translate
Report
LEGEND ,
Aug 09, 2024 Aug 09, 2024

This is something that must be specific to a configuration. I'm not seeing on multiple computers, both Mac and Windows.

Translate
Report
Community Beginner ,
Aug 18, 2024 Aug 18, 2024

This started happening today for me. I have a file open and select Camera Raw Filter and it renders the app but not the image. 

Translate
Report
Community Beginner ,
Aug 25, 2024 Aug 25, 2024

This is my screen, I've tried removing all Adobe applications and reinstalling older versions and nothing seems to work. Any help would be most appreciated. 

 

Kellie32225961ncua_0-1724637210078.png

 

Translate
Report
New Here ,
Sep 13, 2024 Sep 13, 2024

I am having same issue. Adobe photoshop freezes as soon as i press camera raw and can't even close adobe with out forcing it.  I have tried updating to the creative cloud's last version and changing preferences. Nothing seems to work 

Translate
Report
New Here ,
Sep 17, 2024 Sep 17, 2024

This is happening to me.  Is there a solution?

Translate
Report
New Here ,
Oct 22, 2024 Oct 22, 2024

Update as on 22-10-2024.

 

version :

Photoshop 2025 with updtes

Light room 2025 with updates

 

Both Photoshop Camera raw & Light room freeze, when the mask tool is cliked. Tried resetting prefereces, tried reintalling. Nothing works. My work has completeky halted as photoshop is no more usable. A great loss of time & money. 

 

BTW, when you click the mask icon, why does camera raw automatically find people. Absolutely uneccassary. 

Translate
Report
New Here ,
Oct 22, 2024 Oct 22, 2024

Update as on 22-10-2024.

 

version :

Photoshop 2025 with updtes

Light room 2025 with updates

 

Both Photoshop Camera raw & Light room freeze, when the mask tool is cliked. Tried resetting prefereces, tried reintalling. Nothing works. My work has completeky halted as photoshop is no more usable. 

 

BTW, when you click the mask icon, why does camera raw automatically find people. Absolutely uneccassary. 

Translate
Report
New Here ,
Nov 10, 2024 Nov 10, 2024


I'm having this same problem now.  It only started a few days ago.  I've unstalled & re-installed Photoshop 2025, but the prblem still there.  I have even installed the last version of Photoshop 2024 & have the same problem. 

It's driving me mad!  Any help/advice gratefully accepted. 
I have a 2019 Macbook Pro with a 1TB SSD (plenty of storage on it & I am running MacOS Sequoia 15.1)

Translate
Report
New Here ,
Nov 20, 2024 Nov 20, 2024

I am STILL freezing up when trying to use the camera raw filter in both PS and Bridge. If I am opening a new file I cant open it in PS, I have to open it in Bridge then go to Edit In Phgotoshop so I can bypass PS trying to open in Camera RAW and I have CTRL ALT DEL because the computer freezes. This is late Nov 2024 so Adobe still hasnt fixed the problem. And for as much money as they charge on the subscription, this is unacceptable. Seems every other week creative cloud is doing an update and they cant seem to fi this issue. The very reason I ended my subscription this month and will be giving Capture 1 a try.

Translate
Report
New Here ,
Nov 22, 2024 Nov 22, 2024

Adobe should not mark this bug as fixed. (Nov 2025) 

I am saddled with the same problem and an accompnaying loss of time and money.  This has been going on for months now. 

Give the number of folk experiencing this problem, it must be a bug that is reproducible by Adobe. 

It's incredible that it's not yet fixed. 

Translate
Report
New Here ,
Dec 22, 2024 Dec 22, 2024

Just updated my Photoshop from 2024 to 2025(26.2) with Camera Raw 17.1. Now all bad. The CameraRaw filter will not work, and raw images cannot be opened. The raw window will not start, Photoshop gets stuck either way. Uninstalled every thing and installed 26.1, not working. Back to 2024, not working either. It turned out CameraRaw 17.1 will always be installed with not controlability. Now I am stuck in usless state. Thanks for this thread but no thanks to the claim this is fixed. 

I have Win11 on AMD Ryzen and AMD Radeon. 

dx christmas2024
Translate
Report
New Here ,
Dec 22, 2024 Dec 22, 2024

Following online guidance on how to install CameraRaw along, it turns out V17.1 and V14.5 are both available. Downloaded the online V14.5 to local drive, installed it. Turned on PS2.24. Now Camera Raw works! Going back to install PS2025(26.2), CameraRaw still works, and shows V14.5. IT IS OBVIOUS V17.1 IS NOT WORKING. Some of us that have have very new cameras will have no luck now. 

Hope Adobe can fix this soon. 

dx christmas2024
Translate
Report
New Here ,
Dec 23, 2024 Dec 23, 2024

To install the Cmera Raw stable 14.5, go here:

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html

This site provide download links for both 17.1 and 14.5 with various OS options. This will save you locking problem although you cannot use the new features of 17.1. It is good for the Photoshop 2.24 or 2025. It replaces the Creative Cloud automatically installed 17.1. 

dx christmas2024
Translate
Report
New Here ,
Jan 24, 2025 Jan 24, 2025

No, en absoluto. El error persiste en camera raw 17 y Photoshop 26.2.

No entiendo como pueden estar arrastrando este problema desde hace tantísimo tiempo. Es desesperante

Translate
Report
New Here ,
Feb 18, 2025 Feb 18, 2025

This is happening to me as well, and has been for months. None of the suggested fixes have fixed the problem, and it has cost me hours and hours of work. Please, please help. 

Translate
Report
Community Beginner ,
Mar 10, 2025 Mar 10, 2025

Having the latest Photoshop version (26.4.1) My Photoshop still locks up and freezes when I want to use or edit a Camera Raw Filter.

Translate
Report
Community Beginner ,
Mar 10, 2025 Mar 10, 2025

Deleting the Camera Raw Preferences did it for me, thanks to this old thread and answer from user TheDigitalDog


https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-2023-will-not-open-camera-r...

Translate
Report
New Here ,
Mar 29, 2025 Mar 29, 2025

Tengo la version 26.5 y el error persiste..

Translate
Report
New Here ,
Jun 18, 2025 Jun 18, 2025
LATEST

Junio del 2025 y el error sigue ... no abre aboslutamente nada, suena como una notificación al dar click en cualquier parte de photoshop y tengo que presionar esc para volver a usar el interfaz de photoshop

Translate
Report