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P: Color Lookup - Crisp_Winter.look Displaying Black with Windows 11 kb008353 update installed

Community Beginner ,
Feb 04, 2022 Feb 04, 2022

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Using the Photoshop 23.1.1 Release I can not get a specific look file (Crisp_Winter.look) to display correctly

  • When selecting color lookup
  • Then trying to load the 3DLUT File from the pull down menu
  • When selecting the option Crisp_Winter.look the image turns black
  • This is not suposed to happen, however the other look files work as expected
  • I've check the location: C:\Program Files\Adobe\Adobe Photoshop 2022\Presets\3DLUTs
  • And the file exist.
  • This has worked in the past and I really need this look

 

Can anyone help or suggest a workaround?

Bug Acknowledged
TOPICS
Windows

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correct answers 3 Correct answers

Adobe Employee , Feb 16, 2022 Feb 16, 2022

There is a workaround to this issue on Windows 11 and it requires going to the Windows compatibility mode.

How to change Compatibility mode

  1. Find the Photoshop.exe
  2. Right-Click the executable or shortcut file and select Properties in the pop-up menu.
  3. On the Properties window, click the Compatibility tab.
  4. Under the Compatibility mode section, check the Run this program in compatibility mode for box.
  5. In the drop-down box below the checkbox option, select the version of Windows to run the software p
...

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Adobe Employee , Feb 14, 2022 Feb 14, 2022

Easily reproducible and we are looking into it, thank you for the additional information.

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Adobe Employee , Feb 10, 2022 Feb 10, 2022

I've asked engineering to look into this issue with the recent kb008353 Windows 11 update.

Status Acknowledged

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71 Comments
Community Expert ,
Apr 10, 2022 Apr 10, 2022

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@12Lions  You can use a black to white gradient and multiply blend mode to combine different gradients

Dave

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Community Beginner ,
Apr 13, 2022 Apr 13, 2022

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I recently came across a problem with Adobe Photoshop 2022 after being forced an update

(2022-03 Cumulative Update for Windows 11 for x64-based Systems (KB5011493))

to my pc.. (thanks Windows..)

 

3DLut filters that I have applied *after* the update make the entire canvas go black,

this however is not the case with abstract color profiles.

The 3DLuts I have applied before the update work just as intended.

 

Screenshot_18.png

 

So far I was able to fix this by just reverting the update but I'm getting sick of doing that every few weeks.

 

Primarily I'd like to know what causes this,

if there are any intentions on fixing this

and if/how I can fix this without reverting updates every single time.

 

 

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Community Expert ,
Apr 13, 2022 Apr 13, 2022

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Which version of Photoshop do you use?

Do you have installed the latest hardware divers, especially the driver for the graphic card?

Do you habe restart your system (cold boot)?

 

Please try to reset the preferences of Photoshop using the steps described here:

Preferences in Photoshop (adobe.com)

Please backup your settings before resetting the preferences. You can check:

Preferences in Photoshop (adobe.com)

 

Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?

Go to Preferences > Performance... and uncheck Use Graphics Processor. Restart Photoshop. Does the problem persist?

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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New Here ,
Apr 13, 2022 Apr 13, 2022

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I've been having the same problem. I am not nearly savvy enough with computers to fix it in any of the ways that keep being suggested...if something works please reply here because I use PS almost daily and it's really making my work difficult.

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Community Beginner ,
Apr 13, 2022 Apr 13, 2022

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@AxelMatt 

  • Photoshop (23.3)
  • Yes, uninstalled and reinstalled them completly to the latest version.
  • Yes

Reset preferences made no difference.

Deactivating Native Canvas made no difference.

unchecking Use Graphics Proccesor made no difference.

 

Note: Only 2Strip.look, 3Strip.look, Bleach Bypass.look,  Crisp_Winter.look, FallColors.look, Soft-Warming.look are affected,

 

 

 

 

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Community Beginner ,
Apr 13, 2022 Apr 13, 2022

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@amaranth_There is a very simple fix to the solution and that is to Revert the windows update,

this should be fairly easy to do, even for someone that is not tech savvy. (Just google it, should only be a few steps)

After that you want to disable windows update's so you can enjoy photoshop for a few weeks without windows updating.

Eventually windows will force you to update and you have to revert the update again etc...

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New Here ,
Apr 13, 2022 Apr 13, 2022

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Thanks for the tip! I'm not entirely sure it's worth fighting Windows updates every few weeks but I'll give it a shot.

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Explorer ,
Apr 14, 2022 Apr 14, 2022

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Hey, to all win 11 usere the new april 22 update still does not fix the lut issues. As in when you do a color look up Half of them are still black

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Adobe Employee ,
Apr 14, 2022 Apr 14, 2022

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Hi there,

 

Sorry to hear that you see an issue with Photoshop. We're here to help.

Would you help us to understand what exactly happens? Did you check Windows 11 compatibility: https://helpx.adobe.com/download-install/kb/windows-11.html

What is your workflow, and have you tried any troubleshooting steps? Since when do you see this issue?

We're here to help; we just need some more info.

 

Thanks.

Ranjisha

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Community Beginner ,
Apr 15, 2022 Apr 15, 2022

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Quick note: Older files created before the windows update with .look LUTs in them still work,
A solution would be to use older files as a template file, so you can still use .look LUTs.

Just don't accidentally delete them, and make sure you backup the original file.

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New Here ,
Apr 17, 2022 Apr 17, 2022

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You are brilliant!  This is only a work around tho'.  I was able to put the  LUTs layer(s) (*.look - that don't work appear to work in Windows 11) from previously saved PSD or TIF files and put them into my Adobe Library.  They work when you pull them out of the Library to use on current work in Photoshop  (on Win11).  (I sort of cheated by placing all 6 of these LUTs as separate layers in one PSD file on a Win10 machine which I opened in a Win11 machine to grab the layers for my Library.)

Thanks for the idea.

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New Here ,
Apr 17, 2022 Apr 17, 2022

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Hello,

Around 80% of the provided LUTs in Colour Lookup adjustment layer are not working on Photoshop 2022 under Windows 11. Most of the LUTs in Colour Lookup are turning up the image as black (check screenshot) while a few works fine though.

 

After going through several posts in Adobe Community, I found users faced a similar issue in an earlier version of Photoshop. So based on the suggestions, when I enable Compatability Mode (check screenshot), then everything starts falling back to normal again.

 

Below are the system details for you

Adobe Photoshop Version: 23.3.0 20220405.r.394 3413e05  x64
Number of Launches: 323
Operating System: Windows 10 64-bit
Version: 10 6.2.9200.613
System architecture: AMD CPU Family:15, Model:1, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 3600 MHz
Built-in memory: 32720 MB
Free memory: 20974 MB
Memory available to Photoshop: 25152 MB
Memory used by Photoshop: 70 %
SAM SDK Version: 2.0.0-main.1076
ACP.local Status:
 - SDK Version: 2.4.1
 - Core Sync Status: Reachable and compatible
 - Core Sync Running: 5.8.0.19
 - Min Core Sync Required: 4.3.66.0
Live Edit Client SDK Version: 3.90.3
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 1028K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 2.8.1
TextEngine: Unified Text Engine
 ======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny:               0
GPUForce:              0
useGPU:                1
useOpenCL:             1
isGPUCapable:          1
GPUName:               NVIDIA GeForce GTX 1660 SUPER
GPUVendor:             NVIDIA
IsNativeGPUCapable:    1
IsOpenGLGPUCapable:    1
IsOpenCLGPUCapable:    1
HasSufficientRAM:      1
  GPU accessible RAM:                 6,283 MB
  Required GPU accessible RAM:        1,500 MB
UseGraphicsProcessorChecked:   1
UseOpenCLChecked:              1
Windows remote desktop:  0
Display: 1
  Display Bounds: top=0, left=0, bottom=1080, right=1920
 ------- Sniffer output
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  Launch GPUSnifferThread

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  Start RunAllAPIs

[0 ms]
  "C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=395236297 -comment=Photoshop Version: Adobe Photoshop 23.3.0 20220405.r.394 3413e05 x64

[864 ms]
  Start sniffer 2022-04-18 10:04:39
  # Photoshop Version: Adobe Photoshop 23.3.0 20220405.r.394 3413e05 x64
  C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=395236297 -comment=Photoshop Version: Adobe Photoshop 23.3.0 20220405.r.394 3413e05 x64
  
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  End platform native
  {334 ms}
  
  {334 ms}
  Start platform OpenGL
    # displays:                   1
    Display 0
      Display:                      \\.\DISPLAY1
      Main:                         TRUE
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      Attached Device:              (DeviceID name=NVIDIA GeForce GTX 1660 SUPER/PCIe/SSE2 index=0 preferred=1)
    
    # devices:                    1
    Device 0
      Name:                         NVIDIA GeForce GTX 1660 SUPER/PCIe/SSE2
      Preferred:                    TRUE
      Power Envelope:               INTEGRATED
      Attachment:                   UNKNOWN
      # attached displays:          1
        \\.\DISPLAY1
      GPU accessible RAM:                6,283 MB
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      Driver date:                  2022-03-17 000000.000000-000
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  End platform OpenGL
  {506 ms}
  
  {506 ms}
  Start platform OpenCL
    # displays:                   0
    
    # devices:                    1
    Device 0
      Name:                         NVIDIA GeForce GTX 1660 SUPER
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      Power Envelope:               DISCRETE
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      API version:                  3.0 (OpenCL 3.0 CUDA)
      Device version:               3.0 (OpenCL 3.0 CUDA)
      Vendor name:                  NVIDIA
      Model:                        NVIDIA_GEFORCE_GTX_1660
      Driver:                       UNKNOWN
      Driver date:                  UNKNOWN
      Driver age:                   UNKNOWN
      Driver version:               UNKNOWN
      Bandwidth:                    275 GB / s
      Compute score:                1,959.85
      Device name string:           NVIDIA GeForce GTX 1660 SUPER
      Device vendor string:         NVIDIA Corporation
      Platform name string:         NVIDIA CUDA 
      Platform vendor string:       NVIDIA Corporation
  End platform OpenCL
  {791 ms}
  
  Exit code kExitNormal
  End sniffer 2022-04-18 10:04:39
[kStatusNormal, kExitNormal]

[865 ms]
  Finish RunAllAPIs

[3722 ms]
  Start GetSnifferResult

[3722 ms]
  Finish GetSnifferResult

 ------- Sniffer output
 ======= GPU
License Type: Subscription
Serial number: 96040996835906315904
GUIDBucket: 
Composite Core (enable_composite_core): on 
Composite Core GPU (comp_core_gpu): on 
Composite Core Threads (MultithreadedCompositing): on 
Composite Core UI (comp_core_ui): off 
Composite Core Feature Prefs (CompCoreFeaturePrefs): off 
Document Graph (enable_doc_graph): off 

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2022\
Temporary file path: C:\Users\krish\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 930.3G, 664.4G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\

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   PSViews.dll   Adobe Photoshop 2022   23.3   
   ScCore.dll   ScCore 2022/01/04-10:07:31   82.3   82.3
   SVGRE.dll   SVGRE   79.3035f41   79.3035f41
   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline   
   tbb.dll   Intel(R) Threading Building Blocks for Windows   2020, 2, 2020, 0311   
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2020, 2, 2020, 0311   
   TfKernel.dll   Kernel Geom   9.3.0.113   
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113   
   utest.dll   photoshopdva   22.0.0   
   VulcanControl.dll   Vulcan Application Control Library   6.6.0.000   
   VulcanMessage5.dll   Vulcan Message Library   6.6.0.000   
   WinRTSupport.dll   Adobe Photoshop Windows RT Support   1.0.1.0   
   WRServices.dll   WRServices    Build 17.2.0.3a48b11   17.2.0.3a48b11
   wu3d.dll   U3D Writer   9.3.0.113   
   Unified Extensibility Platform  uxp-6.0.2-release
   UPIC  2.4.1


Required plugins:

   Accented Edges 23.3 - from the file “Filter Gallery.8bf”
   Adaptive Wide Angle 23.3 - from the file “Adaptive Wide Angle.8bf”
   Analog Efex Pro 2 5.0.4.2 - from the file “Analog Efex Pro 2.8bf”
   Angled Strokes 23.3 - from the file “Filter Gallery.8bf”
   Average 23.3 - from the file “Average.8bf”
   BackgroundFilter 5.0.4.2 - from the file “Background.8bf”
   Bas Relief 23.3 - from the file “Filter Gallery.8bf”
   BMP 23.3 - from the file “Standard MultiPlugin.8bf”
   Camera Raw 14.3 - from the file “Camera Raw.8bi”
   Camera Raw Filter 14.3 - from the file “Camera Raw.8bi”
   Chalk && Charcoal 23.3 - from the file “Filter Gallery.8bf”
   Charcoal 23.3 - from the file “Filter Gallery.8bf”
   Chrome 23.3 - from the file “Filter Gallery.8bf”
   Cineon 23.3 - from the file “Cineon.8bi”
   Clouds 23.3 - from the file “Clouds.8bf”
   Color Efex Pro 4 5.0.4.2 - from the file “Color Efex Pro 4.8bf”
   Color Halftone 23.3 - from the file “Standard MultiPlugin.8bf”
   Colored Pencil 23.3 - from the file “Filter Gallery.8bf”
   Conté Crayon 23.3 - from the file “Filter Gallery.8bf”
   Craquelure 23.3 - from the file “Filter Gallery.8bf”
   Crop and Straighten Photos 23.3 - from the file “CropPhotosAuto.8li”
   Crop and Straighten Photos Filter 23.3 - from the file “Standard MultiPlugin.8bf”
   Crosshatch 23.3 - from the file “Filter Gallery.8bf”
   Crystallize 23.3 - from the file “Standard MultiPlugin.8bf”
   Cutout 23.3 - from the file “Filter Gallery.8bf”
   Dark Strokes 23.3 - from the file “Filter Gallery.8bf”
   De-Interlace 23.3 - from the file “Standard MultiPlugin.8bf”
   Dfine 2 5.0.4.2 - from the file “Dfine2.8bf”
   Dicom 23.3 - from the file “Dicom.8bi”
   Difference Clouds 23.3 - from the file “Clouds.8bf”
   Diffuse Glow 23.3 - from the file “Filter Gallery.8bf”
   Displace 23.3 - from the file “Standard MultiPlugin.8bf”
   Dry Brush 23.3 - from the file “Filter Gallery.8bf”
   Entropy 23.3 - from the file “statistics.8ba”
   Export Color Lookup Tables 23.3 - from the file “Export3DLUT.8be”
   Extrude 23.3 - from the file “Standard MultiPlugin.8bf”
   FastCore Routines 23.3 - from the file “FastCore.8bx”
   Fibers 23.3 - from the file “Standard MultiPlugin.8bf”
   Film Grain 23.3 - from the file “Filter Gallery.8bf”
   Filter Gallery 23.3 - from the file “Filter Gallery.8bf”
   FineStructuresFilter 5.0.4.2 - from the file “FineStructures.8bf”
   Fresco 23.3 - from the file “Filter Gallery.8bf”
   Glass 23.3 - from the file “Filter Gallery.8bf”
   Glowing Edges 23.3 - from the file “Filter Gallery.8bf”
   Grain 23.3 - from the file “Filter Gallery.8bf”
   Graphic Pen 23.3 - from the file “Filter Gallery.8bf”
   Halftone Pattern 23.3 - from the file “Filter Gallery.8bf”
   Halide Bottlenecks 23.3 - from the file “HalideBottlenecks.8bx”
   HDR Efex Pro 2 5.0.4.2 - from the file “HDR Efex Pro 2.8bf”
   HDRMergeUI 23.3 - from the file “HDRMergeUI.8bf”
   HotPixelsFilter 5.0.4.2 - from the file “HotPixels.8bf”
   HSB/HSL 23.3 - from the file “Standard MultiPlugin.8bf”
   IFF Format 23.3 - from the file “Standard MultiPlugin.8bf”
   IGES 23.3 - from the file “U3D.8bi”
   Ink Outlines 23.3 - from the file “Filter Gallery.8bf”
   JPEG 2000 23.3 - from the file “JPEG2000.8bi”
   Kurtosis 23.3 - from the file “statistics.8ba”
   Lens Blur 23.3 - from the file “Lens Blur.8bf”
   Lens Correction 23.3 - from the file “Lens Correction.8bf”
   Lens Flare 23.3 - from the file “Standard MultiPlugin.8bf”
   Liquify 23.3 - from the file “Liquify.8bf”
   Luminar Neo 17.0 - from the file “LuminarNeo.8bf”
   Material Filter NO VERSION - from the file “MaterialFilter.8bf”
   Matlab Operation 23.3 - from the file “ChannelPort.8bf”
   Maximum 23.3 - from the file “statistics.8ba”
   Mean 23.3 - from the file “statistics.8ba”
   Measurement Core 23.3 - from the file “MeasurementCore.8me”
   Median 23.3 - from the file “statistics.8ba”
   Merge to HDR Efex Pro 2 5.0.4.2 - from the file “HDR Efex Pro 2.8bf”
   Mezzotint 23.3 - from the file “Standard MultiPlugin.8bf”
   Minimum 23.3 - from the file “statistics.8ba”
   MMXCore Routines 23.3 - from the file “MMXCore.8bx”
   Mosaic Tiles 23.3 - from the file “Filter Gallery.8bf”
   Multiprocessor Support 23.3 - from the file “MultiProcessor Support.8bx”
   Neon Glow 23.3 - from the file “Filter Gallery.8bf”
   Nik Selective Tool 2 5.0.4 - from the file “SelectivePalette.8li”
   Note Paper 23.3 - from the file “Filter Gallery.8bf”
   NTSC Colors 23.3 - from the file “NTSC Colors.8bf”
   Ocean Ripple 23.3 - from the file “Filter Gallery.8bf”
   OpenEXR 23.3 - from the file “Standard MultiPlugin.8bf”
   Paint Daubs 23.3 - from the file “Filter Gallery.8bf”
   Palette Knife 23.3 - from the file “Filter Gallery.8bf”
   Patchwork 23.3 - from the file “Filter Gallery.8bf”
   Paths to Illustrator 23.3 - from the file “Standard MultiPlugin.8bf”
   PCX 23.3 - from the file “PCX.8bi”
   Perspective Efex 5.0.4.2 - from the file “PhotoshopPlugin-filterPerspectiveEfex64.8bf”
   Perspective Efex automation 5.0.4.2 - from the file “PhotoshopPlugin-automationPerspectiveEfex64.8li”
   Photocopy 23.3 - from the file “Filter Gallery.8bf”
   Picture Package Filter 23.3 - from the file “ChannelPort.8bf”
   Pinch 23.3 - from the file “Standard MultiPlugin.8bf”
   Pixar 23.3 - from the file “Pixar.8bi”
   Plaster 23.3 - from the file “Filter Gallery.8bf”
   Plastic Wrap 23.3 - from the file “Filter Gallery.8bf”
   Pointillize 23.3 - from the file “Standard MultiPlugin.8bf”
   Polar Coordinates 23.3 - from the file “Standard MultiPlugin.8bf”
   Portable Bit Map 23.3 - from the file “PBM.8bi”
   Poster Edges 23.3 - from the file “Filter Gallery.8bf”
   PRC 23.3 - from the file “U3D.8bi”
   Radial Blur 23.3 - from the file “Standard MultiPlugin.8bf”
   Radiance 23.3 - from the file “Radiance.8bi”
   Range 23.3 - from the file “statistics.8ba”
   Render Color Lookup Grid 23.3 - from the file “Export3DLUT.8be”
   Reticulation 23.3 - from the file “Filter Gallery.8bf”
   Ripple 23.3 - from the file “Standard MultiPlugin.8bf”
   Rough Pastels 23.3 - from the file “Filter Gallery.8bf”
   Save for Web 23.3 - from the file “Save for Web.8be”
   ScriptingSupport 23.3 - from the file “ScriptingSupport.8li”
   ShadowsFilter 5.0.4.2 - from the file “Shadows.8bf”
   Sharpener Pro 3: (1) RAW Presharpener 5.0.4.2 - from the file “SHP3RPS.8bf”
   Sharpener Pro 3: (2) Output Sharpener 5.0.4.2 - from the file “SHP3OS.8bf”
   Shear 23.3 - from the file “Standard MultiPlugin.8bf”
   Silver Efex Pro 3 NO VERSION - from the file “NikCollection.8bf”
   Skewness 23.3 - from the file “statistics.8ba”
   SkinFilter 5.0.4.2 - from the file “Skin.8bf”
   SkyFilter 5.0.4.2 - from the file “Sky.8bf”
   Smart Blur 23.3 - from the file “Standard MultiPlugin.8bf”
   Smudge Stick 23.3 - from the file “Filter Gallery.8bf”
   Solarize 23.3 - from the file “Solarize.8bf”
   Spatter 23.3 - from the file “Filter Gallery.8bf”
   Spherize 23.3 - from the file “Standard MultiPlugin.8bf”
   Sponge 23.3 - from the file “Filter Gallery.8bf”
   Sprayed Strokes 23.3 - from the file “Filter Gallery.8bf”
   Stained Glass 23.3 - from the file “Filter Gallery.8bf”
   Stamp 23.3 - from the file “Filter Gallery.8bf”
   Standard Deviation 23.3 - from the file “statistics.8ba”
   StrongNoiseFilter 5.0.4.2 - from the file “StrongNoise.8bf”
   Substance Suite NO VERSION - from the file “MaterialSuite.8li”
   Sumi-e 23.3 - from the file “Filter Gallery.8bf”
   Summation 23.3 - from the file “statistics.8ba”
   Targa 23.3 - from the file “Standard MultiPlugin.8bf”
   Texturizer 23.3 - from the file “Filter Gallery.8bf”
   Tiles 23.3 - from the file “Standard MultiPlugin.8bf”
   Torn Edges 23.3 - from the file “Filter Gallery.8bf”
   Twirl 23.3 - from the file “Standard MultiPlugin.8bf”
   U3D 23.3 - from the file “U3D.8bi”
   Underpainting 23.3 - from the file “Filter Gallery.8bf”
   Vanishing Point 23.3 - from the file “VanishingPoint.8bf”
   Variance 23.3 - from the file “statistics.8ba”
   Viveza 3 NO VERSION - from the file “NikCollection.8bf”
   Water Paper 23.3 - from the file “Filter Gallery.8bf”
   Watercolor 23.3 - from the file “Filter Gallery.8bf”
   Wave 23.3 - from the file “Standard MultiPlugin.8bf”
   WIA Support 23.3 - from the file “WIASupport.8li”
   Wind 23.3 - from the file “Standard MultiPlugin.8bf”
   Wireless Bitmap 23.3 - from the file “WBMP.8bi”
   ZigZag 23.3 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins:

   Imagenomic Plug-in Console 1, 2, 0, 0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\Imagenomic\ImagenomicPluginConsole64.8li”
   Portraiture 2.3.0.8 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\Imagenomic\Portraiture64.8bf”

Duplicate and Disabled plugins:

   Nik Selective Tool 2 5.0.3.78 - from the file “SelectivePalette.8li”

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

   Home Screen (Loaded) 5.7.1.3 - from the file "Required Folder"
   CDO: 1.116.2
        CmdN: 1.10.5
        CDP: 1.141.1
        Projects: 1.3.5
      Loaded at: 167 ms - launch time impact: 47 ms
   ccx-timeline (Prepared) 2.6.41.0 - from the file "Required Folder"
   CCX Commenting UXP Webview (Loaded) 22.7.0.0 - from the file "Required Folder"
      Loaded at: 9226 ms - launch time impact: 0 ms
   CCX Sharesheet UXP (Prepared) 21.4.0.0 - from the file "Required Folder"
   Raya Pro 6 (Prepared) 1.5.0.0 - from the file "Plugin Market Place"
   CC Libraries Panel (Prepared) 3.19.218.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218\"
   CAPTURE: 2.0.26  STOCK: 2.0.40
   Photoshop Cloud Value Dialog (Prepared) 1.0.1.0 - from the file "Required Folder"
   Photoshop UXP Export-As (Prepared) 5.8.3.0 - from the file "Required Folder"
   Photoshop In App Messaging (Loaded) 2.7.0.0 - from the file "Required Folder"
      Loaded at: 9229 ms - launch time impact: 0 ms
   Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
   Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
   IC popup message (Loaded) 1.0.0.0
      Loaded at: 7881 ms - launch time impact: 0 ms
   Discover Panel (Loaded) 2.4.0.20 - from the file "Required Folder"
      Loaded at: 9234 ms - launch time impact: 0 ms
   Neural Filters (Registered) 1.12.1.31 - from the file "Required Folder"

Extensions:

   RP5 Actions And Filters  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 5 Filters and Finish\index.html”
   Libraries  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218\index.html”
   RP5 RGB Masks  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 5 RGB\index.html”
   RP5 Precision Masks  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 5 Precision\index.html”
   Export As  4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   RP5 Colour Centre  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 5 Colour Centre\index.html”
   RP5 InstaMask 4  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 5 InstaMask\index.html”
   RP5 Dodge And Burn  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 5 Dodge and Burn\index.html”
   RP5 Quick Blending  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 5 Quick Blending\index.html”
   com.adobe.capture.extension  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218\extensions\capture\capture.html”
   com.adobe.stock.panel.licensing-embedded  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218\extensions\stock-panel-licensing\index.html”
   RP5 Raya Pro 5 HUB  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 5 Hub\index.html”
   Pro Panel  1.5.2 - from the file “C:\Users\krish\AppData\Roaming\Adobe\CEP\extensions\ProPanel\index.html”
   Export As  4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   com.adobe.cclibraries.manager  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218\manager.html”

Installed TWAIN devices: NONE

 

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Explorer ,
Apr 22, 2022 Apr 22, 2022

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Ranjisha, 

   Yes I saw that I can try and cobble my system to make it run like windows 8 to make photoshop run right. But I do not really want to go down that rabbit hole for now.(unintended consequences) I saw that other people were having the same issues. And I am (when possible) trying to stay up to date on both photoshop and windows (since if your not that is another rabbit hole to go down) The reason for this post was just to let people who are not updating all the time, know if the latest update adressed this issue. And on win 11 pro it is still not fixed. So yes I know about the cobble but do not consider that to be the answer to this question. Thanks, Jim

 

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Community Expert ,
Apr 22, 2022 Apr 22, 2022

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Just a thought:

  1. Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur? 
  2. Go to Preferences > Performance... and uncheck Use Graphics Processor. Restart Photoshop. Does the problem persist? 
  3. Try to reset the preferences of Photoshop using the steps described here: Preferences in Photoshop (adobe.com) 
    Please backup your settings before resetting the preferences. You can check: Preferences in Photoshop (adobe.com) 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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Explorer ,
Apr 22, 2022 Apr 22, 2022

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Alex Matt,

Yes like most people that have been using PS forever I did all that stuff.

On original post about this one of your pro guys stated. Yes this is easily reproducible we know what is happening and we are working on it. So I am not looking for work arounds and half fixes. I am doing updates as they become available and like a lot of other people waiting for this to be fixed. Thanks, Jim

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Community Beginner ,
Apr 22, 2022 Apr 22, 2022

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@AxelMatt 
You already suggested this to multiple people (including me),
this troubleshooting and the fixes suggested don't/will not work because that's not where the core issue lies.

The only thing we can really do is wait (a very long time knowing adobe) for Adobe to fix it,
The only thing we can do in the meanwhile are a few workaround tricks such as:
1. Run photoshop in compatibilty mode (horrible workaround in my opinion but it works)
2. Per my suggestion:
Use an older template .psd / .tif file with all .look files in them (template file needs to be made on a version where the .look LUTs still worked!) (please label this as a correct answer)

 

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Explorer ,
Apr 28, 2022 Apr 28, 2022

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Hello all, 

Just a quick update/note about the color lookup adjustment layers making the image black.

I am not sure if new photoshop update fixed this (23.3.1) or if the latest Win 11 update fixed this.

I could not see any details of the fix in the issues fixed update page. 

But either way it seems to be fixed and working now. 

     Thanks

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Community Expert ,
Apr 28, 2022 Apr 28, 2022

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Yes it seems the April 25, 2022—KB5012643 Cumulative Update for Windows 11 for x64-based Systems

fixed the issue, here anyway. I guess we'll see if more users report it's been fixed.

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Community Beginner ,
Apr 29, 2022 Apr 29, 2022

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This does not work for everyone (not for me).  This does not help marking this as a "correct answer".

We've had this issue for months now since I opened this thread and it's still a problem nothing fixed an any update

(4/29/2022)

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Adobe Employee ,
Apr 29, 2022 Apr 29, 2022

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I checked Windows 11 with Ps 23.3.1 and Win 11 OS 21H2 Build 22000.652 LUTS seem to work again. 

I checked Windows 10 with Ps 23.3.1 and Win 10 OS 21H1 Build 19043.1645 LUTS seem to work again. 

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Explorer ,
May 01, 2022 May 01, 2022

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LATEST

Hey all again, still an issue but has changed. 

I am on win 11 64 pro. with latest updates and PS with latest updates.

I thought this was fixed and it is kind of. 

If I have been working for a while and doing a bunch of stuff and then try to use a colorlookup table layer, on a bunch of them (crisp warm, crisp cool etc.) they will turn layer black. But thought it was weird because it worked earlier. 

I found that even without closing PS but just closing file and reopening it.

Now when adding a color lookup table layer, all of the lookups work as they are supposed to.

Not ideal but I can work that way for now. 

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