P: Could not initialize Photoshop because of a disk error

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Community Beginner ,
Oct 27, 2021 Oct 27, 2021

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Hello,

 

I've installed the Adobe Creative Cloud on a PC.


- Windows 10 Professional 21H1

- AMD Ryzen 5 3600 6-Core Processor 3.60 GHz

- RAM 16 Go

- 156 Go of space disk remaining on the SSD

 

Illustrator and InDesign launch perfectly, but Photoshop (v23.0) doesn't.
I've tried to uninstall it to install an older version (22.5.2) but I always get the same message : "Could not initialize Photoshop because of a disk error" ("Impossible d'initialiser Photoshop en raison d'une erreur de disque" in French).

I tried to uninstall and install it again, to reboot the PC. I also tried to change the disk with ctrl + alt, but nothing appears but the error message.

Can you please help me with this error, this is the only PC with this problem in my company.

Thanks in advance

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correct answers 3 Correct answers

Adobe Employee , Oct 27, 2021 Oct 27, 2021
This issue is fixed by installing the Media Feature Pack list for Windows N edition:  https://support.microsoft.com/en-us/topic/media-feature-pack-list-for-windows-n-editions-c1c6fffa-d052-8338-7a79-a4bb980a700a
Status Fixed

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Explorer , Oct 27, 2021 Oct 27, 2021

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Explorer , Oct 27, 2021 Oct 27, 2021
Found the solution here: https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-could-not-initialize-photoshop-because-of-a-disk-error/idi-p/12475738 Windows was missing the "Media Feature Pack". After installing that and uninstalling/reinstalling photoshop (and camera raw v14 with it) everything works as intended.

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New Here ,
Oct 28, 2021 Oct 28, 2021

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Hello,

after i update the photoshop to the newest version i got an error:

defaultob63836amg81_0-1635446898249.png

It says 

Photoshop cannot be initialized because a disk error has occured

 Error occured even in photoshop 2021 and older right now. Can't fix it with clearing temp files, reset settings or reinstall the program. Ctrl+alt shortcut no longer work so i can't change disk. Any ideas?

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New Here ,
Oct 28, 2021 Oct 28, 2021

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Photoshop 23.0

PC - Windows 10

Trying to open photoshop, Get the error:  Could not initialize Photoshop because of disk error.

I have uninstalled and reinstalled.

Restarted the computer several times.

Was working fine uptil it updated yesterday.

 

To reproduce: try to open Photoshop

Expected Result: Photoshop will open

 

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New Here ,
Oct 28, 2021 Oct 28, 2021

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re bonjour, depuis la mise a jours de photoshop, quand je lance l aplication j ai un message d erreur"impossible d'initialiser photoshop en raison d'une erreur de disque " j ai desinstaler tout mes logiciels adobe et reinstaler rien je ne peu plus travailler meme la version inferieur, sinon ligthroom fonctionne nikel. je comprend pas merci

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Explorer ,
Oct 28, 2021 Oct 28, 2021

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Explorer ,
Oct 29, 2021 Oct 29, 2021

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See Jerrery Tranberry's answer above. It should fix your issue.

 

Install the Media Feature Pack in windows as instructed here:

 https://support.microsoft.com/en-us/topic/media-feature-pack-list-for-windows-n-editions-c1c6fffa-d0...

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New Here ,
Oct 30, 2021 Oct 30, 2021

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I just updated Photoshop to 2020 PC version and I've got this error message "could not initialize photoshop because of a disk error"

I press ctrl + Alt and I can't get in.

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New Here ,
Oct 30, 2021 Oct 30, 2021

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Capture d’écran (1).png

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Adobe Community Professional ,
Oct 30, 2021 Oct 30, 2021

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Hi

Do you mean Photoshop 2022, this error seems to be related to Windows N edition, so if that's the version of Windows you have take a look at this thread

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-could-not-initialize-photoshop-because-of-...

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Adobe Community Professional ,
Oct 30, 2021 Oct 30, 2021

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This error seems to be related to Windows N edition, so if that's the version of Windows you have take a look at this thread

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-could-not-initialize-photoshop-because-of-...

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New Here ,
Oct 30, 2021 Oct 30, 2021

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defaultwkq7hbvlsdh0_0-1635620719301.png

Quando clico para arrancar o programa ocorre este erro , Pc formatado sem mais programas no mesmo, discos encontrão se assim : 

defaultwkq7hbvlsdh0_1-1635620823099.png

 

e tenho 16 gb de Ram e uma rx 570 de 4 gb

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Community Beginner ,
Oct 31, 2021 Oct 31, 2021

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Since a few days I'm not able to open Photoshop anymore. Error says: 

Failed to initialize Photoshop because a volume error occurred.

I tried uninstalling the newest version and putting up the old one - but now the same Error appears.

I also tried to open Photoshop as usual through Lightroom - edit in-Photoshop. Same Error -.-

There is also enough free space on my hard drives.

Please someone help 😞

 

Thx, Lisa

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New Here ,
Oct 31, 2021 Oct 31, 2021

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I'm getting the completely same error since yesterday. Even the older version 22.5.2 is not working anymore. I have >80 GB free on my working drive. Photoshop worked till the update. Sadly, I'm not able to work with Photoshop anymore...

Thanks, and regards Michael

 

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Adobe Community Professional ,
Oct 31, 2021 Oct 31, 2021

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New Here ,
Oct 31, 2021 Oct 31, 2021

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Thanks this resolved the error 🙂

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Adobe Community Professional ,
Oct 31, 2021 Oct 31, 2021

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You're welcome 🙂

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Community Beginner ,
Nov 01, 2021 Nov 01, 2021

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this solved the problem - thank you so much!!!!

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New Here ,
Nov 01, 2021 Nov 01, 2021

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Me ocurres desde hace un par de días. ¿Se habrá quedado mi ordenador obsoleto?

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Adobe Community Professional ,
Nov 01, 2021 Nov 01, 2021

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@Arteixo Sorry to hear about the trouble. Are you using the latest Creative Cloud version (PS 2022, v 23.0)? You can check the computer minimum requirements for Photoshop here. Photoshop system requirements (adobe.com)

 

Were you able to work okay using an earlier version of Photoshop? Here is how to go back to a previous version. Please let us know if this helps. Install previous versions of your Creative Cloud apps (adobe.com)

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New Here ,
Nov 01, 2021 Nov 01, 2021

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could not initialize photoshop because of a disk error

windows 10 How do we fix it?

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Adobe Community Professional ,
Nov 01, 2021 Nov 01, 2021

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New Here ,
Nov 01, 2021 Nov 01, 2021

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Solucione  instalando  camara raw 13.1 ---------------  gracias 

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New Here ,
Nov 03, 2021 Nov 03, 2021

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Buenas a todos! Necesito ayuda. 🙏🏼🙏🏼🙏🏼
Hace unos días me salió la actualización a Photoshop 2022 V.23, la instalé y cuando lo quiero abrir me aparece un mensaje que dice "No se ha podido inicializar Photoshop porque ha habido un error de disco" .
Lo desinstalé y volví a instalar la versión anterior y sucede lo mismo, los demás programas de adobe funcionan perfecto. alguno le pasó? Saben como resolverlo? Muchas gracias!

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Adobe Community Professional ,
Nov 03, 2021 Nov 03, 2021

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New Here ,
Nov 03, 2021 Nov 03, 2021

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nach Installation erhalte ich beim Starten von Photoshop folgenden Fehler

SweetTecGmbH_0-1635946544047.png

Programm wurde deinstalliert und dann erneut installiert, keine Änderung, andere Programme von Adobe starten ohne Fehler

google Suche findet leider keinen passende Lösung

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New Here ,
Nov 03, 2021 Nov 03, 2021

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Ich habe den selben Fehler, nach dem Update konnte ich Photoshop auf meinen beiden Rechnern nicht mehr starten. Es ist genügend RAM (16Gb) und genügend Festplattenspeicher (> 200Gb) frei. 

Lightroom CC funktioniert, jedoch "After Effects" (Testversion) hat den selben Fehler.

 

Ich habe ebenfalls ältere Versionen installiert, welche ebenfalls nicht mehr starten... 

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