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31

P: Neural Filters - not working - "we've temporarily disable filter because of an error"

Community Beginner ,
Aug 21, 2021 Aug 21, 2021

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Now there is a new problem with the colorize filter since installing the latest version of PS.

Before with the older version the filter would not download and someone came up with

a fix that involved removing the files that had the word colorize in it and then it downloaded fine(thank you)

Now I can get the filter to colorize ok,but when I try to click on image to modifiy the color in certain areas, PS puts up a message saying the filter has been temporarily disabled. Is this happening for others? If so does Adobe not check these things before releasing an update, this is the second update in a row to have problems with the colorize neural filter! I'm betting this is the most used neural filter and yet it has the most issues.

 

PS-72397

Bug Unresolved Locked
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macOS , Windows

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correct answers 2 Correct answers

Adobe Employee , Dec 14, 2021 Dec 14, 2021

Install the 23.1 update. It contains a number of fixes for Neural Filters.

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Adobe Employee , Nov 10, 2021 Nov 10, 2021

Please update to 23.0.1 which was released Tuesday night. Let us know if you're still getting this error with 23.0.1.

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replies 161 Replies 161
161 Comments
Community Beginner ,
Nov 22, 2021 Nov 22, 2021

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I have the same problems

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Explorer ,
Nov 23, 2021 Nov 23, 2021

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Depth blur neural filter error "we've temporarily disable..."

 

wagnerm25_1-1637712258711.png

 

Photoshop was updated yesterday.

 

wagnerm25_0-1637712236405.png

 

Thoughts?

 

Thanks

 

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Community Beginner ,
Nov 23, 2021 Nov 23, 2021

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23.0.2 after updating this morning and..........yup there still not working!

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Explorer ,
Nov 24, 2021 Nov 24, 2021

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PS 23.0.2 here, still facing issues with depth blur.

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Explorer ,
Nov 24, 2021 Nov 24, 2021

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Hello, I had installed latest version 23.0.2. But most of the Neural Filters not able to work, except Color Transfer. Why Adobe?

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New Here ,
Nov 24, 2021 Nov 24, 2021

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Unfortunately not.. still this error, "we've temporarily disabled this filter because of an error".

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Explorer ,
Nov 24, 2021 Nov 24, 2021

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I have updated latest version too and checked the landscape Mixer it is still not working with GPU active 

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New Here ,
Nov 24, 2021 Nov 24, 2021

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I just updated to  23.0.2, still getting the same issue

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New Here ,
Nov 27, 2021 Nov 27, 2021

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i just update it to last version but still having serious problems, crash, filters temporally disabled

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Explorer ,
Nov 28, 2021 Nov 28, 2021

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I loaded the update and did the following:

1.) Started photoshop, opened a standard 4x6 JPG in the background layer, went to neural filters and attempted to perform a winter change.   It failed.  I closed the filter, closed the jpg and closed photoshop.

2.) I restarted photoshop, opened the same picture, duplicated the background layer and using the background layer attempted to perform a winter change.  It also failed so repeated closures.

3.) I did same as #3 but used smart filters.  As above it failed so this time I closed the picture but left photoshop open.  

4.) Tried to open the same picture.  I seemed to get hung with the picture size at the bottom of the screen flashing like crazy.  Had to  open task manager to close photoshop.

5.) Opened photoshop, turned off GPU and opened the picture.  Filter worked fine with GPU turned off.  Obviousely some form of GPU error.

6.) Closed and reopened photoshop, opened another picture with the GPU turned back on, switched to browser to complete this post and the system totally hung.  No cursor, nothing.  I had to power down to get the system restarted.  

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Explorer ,
Nov 28, 2021 Nov 28, 2021

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Sorry, in stup #2 I used the duplicated background layer. 

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Explorer ,
Nov 28, 2021 Nov 28, 2021

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I ran one more test.  This time I opened photoshop, opened the picture and resized the image from 64 Meg to 364 KB.  The filter still failed.  I noticed that when I cancelled the filter, it left the filter window half open and did not reposition the picture in the main photoshop frame. 

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Community Beginner ,
Nov 28, 2021 Nov 28, 2021

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Still getting the error. I'm running 23.0.2

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Community Beginner ,
Nov 28, 2021 Nov 28, 2021

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UPDATE- Turned off the GPU as was reported above. WOrked perfect. So it is a GPU error.

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Explorer ,
Nov 29, 2021 Nov 29, 2021

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Having read the above i have also tried it with the GPU turned off and is seems to work fine, however as a relative beginner to photoshop what are the implications if you leave it turned off, will it make a big difference?

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LEGEND ,
Nov 29, 2021 Nov 29, 2021

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It's going to impact other features where GPU turned on is needed.

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Community Beginner ,
Nov 29, 2021 Nov 29, 2021

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Turn GPU on, go to advanced settings and select "use OpenCL". Then it works (at least on my PC)

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Community Beginner ,
Nov 29, 2021 Nov 29, 2021

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Sorry, forget my last posting. I made a mistake, I still having the same problems

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Explorer ,
Nov 29, 2021 Nov 29, 2021

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Yep me too, i tried your suggestion but it didnt work for me either.

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Explorer ,
Nov 29, 2021 Nov 29, 2021

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I have OpenCL selected..  I tried increasing the number of cache levels to 6 and changed the cache size to 1028.  Same problem.  I am going to reset them back to 4 and 1024.  I also change the History Levels to 25 from 50.  No change.  

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Community Beginner ,
Nov 29, 2021 Nov 29, 2021

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I did that two weeks ago when it was suggested somewhere (This is one LONG thread) and it worked. I tried again yesterday with GPU on after the newest update - 23.0.2 - with the old error. It again worked when I disabled the GPU.

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New Here ,
Nov 30, 2021 Nov 30, 2021

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I am running 23.0.2 and still get the same message, nothing seems to be working.

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Explorer ,
Dec 02, 2021 Dec 02, 2021

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I am happy to do it that way as a short fix but i would like to know what problems it might cause with my normal work while the GPU is disabled. Is the GPU something that could safely be left disabled or what should be do ?

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LEGEND ,
Dec 02, 2021 Dec 02, 2021

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Basically longer response when painting and using quick selection.

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Explorer ,
Dec 02, 2021 Dec 02, 2021

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Ok thank you for that, as a complete beginner i wanted to know, i am still not sure how to play this, it depends i suppose on how often i am going to use the Landscape Mixer and i think it may be not very often.

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