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2

P: Not quitting, need to force quit

Explorer ,
Oct 22, 2020 Oct 22, 2020

Since updating yesterday Photoshop no longer quits - just the spinning rainbow wheel of doom!

Have to force quit every time.

 

Anyone else experiencing this?

 

Thanks 

Bug Fixed
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macOS , Windows
3.2K
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correct answers 1 Correct answer

Adobe Employee , Nov 25, 2021 Nov 25, 2021

Fixed in 22.1 or later.

Status Fixed
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34 Comments
Adobe Employee ,
Nov 24, 2020 Nov 24, 2020

Engineering is working on a fix for our next update.

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LEGEND ,
Dec 07, 2020 Dec 07, 2020

Hi Its happening to me after upgrading to Big Sur so must be something to do with that as it was fine before. I have no third party plug-ins, lots of RAM and just bridge running as well. Photoshop is always open all day for me as I am a Photoshop professional so unless it crashed it's open. Also had a weird thing where my curves adjustments were turning my images grey when I pulled the curves around a bit got sorted on a reset though.

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New Here ,
Dec 30, 2020 Dec 30, 2020

I have the same problem as of 12/30/2020. Any solution yet?

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New Here ,
Dec 30, 2020 Dec 30, 2020

I have the same problem. Start with lightroom cc. Edit in photoshop. Could not complete request because of a program error. cant close photoshop either. Have reinstalled both Lightroom cc and Photoshop, still the same problem.

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LEGEND ,
Dec 30, 2020 Dec 30, 2020

I have since updated on Creative Cloud and have no problems now, that seems to have solved it. 

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LEGEND ,
Jul 24, 2021 Jul 24, 2021

I am trying to install Nik Collection 4.1.0 but get the message Please close the following application. PhotoshopElementsFileAgent. Photoshop is not open and am unsure how to proceed

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Adobe Employee ,
Nov 25, 2021 Nov 25, 2021

Fixed in 22.1 or later.

Status Fixed
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Community Beginner ,
Dec 18, 2021 Dec 18, 2021

It most certainly is not fixed, @J453. This has been happening to me for at least 3 years. Bridge and Photoshop both have to force quit. I've just updated both to the latest versions, same problem.

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Adobe Employee ,
Dec 18, 2021 Dec 18, 2021
LATEST

@paulk58 Start a new thread. The issue in this thread was fixed. We need to see what's unique to your situation. Please include Help > System Info...

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