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33

P: Photoshop 25.2 & up Could not complete the assign profile command because the ICC profile invalid

Explorer ,
Dec 13, 2023 Dec 13, 2023

ICC input profiles that work in PS 2023 open an invaild error in PS 2024 and cannot be assigned.

 

Link to profile could not attach .icc file.

 

https://we.tl/t-h1VaDrYqox

 

Thank you.

David Remington

 

{Thread title renamed by moderator}

Bug Investigating
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macOS , Windows
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correct answers 1 Pinned Reply

Adobe Employee , Dec 20, 2023 Dec 20, 2023

The team is looking into this now. Thanks for sharing the details. 

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63 Comments
New Here ,
Jan 03, 2024 Jan 03, 2024

Same issue here ... Help me Adobe, your'e my only hope!

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Community Expert ,
Jan 03, 2024 Jan 03, 2024

Until this is fixed, it's possible to use the command line based ExifTool to embed an ICC profile (as well as remove it)!

 

Mac:

 

exiftool '-ICC_Profile<=/Library/Application Support/Adobe/Color/Profiles/Recommended/sRGB Color Space Profile.icm' '/Users/username/Desktop/test.tif'

 

 

Win:

 

exiftool "-ICC_Profile<=C:\Windows\System32\spool\drivers\color\sRGB Color Space Profile.icm" "C:\Users\username\Desktop\test.tif"

 

 

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New Here ,
Jan 03, 2024 Jan 03, 2024

My issue involves a specific profile that is already embedded in various files that I have been able to open without an issue for years. Suddenly this profile is "Invalid" and cannot be assigned nor can I view an image properly that already has this profile embedded. 

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New Here ,
Jan 03, 2024 Jan 03, 2024

I have the same issue, except that Photoshop can see my custom profiles in the list, but when I try to assign it to the image, I get the "Invalid Profile" error. Troubleshooting with adobe support couldn't fix the issue, and the only solution was to return to previous verision of Photoshop (25.1). The support rep suggested to wait for the next update, and skip 25.2, but now I see that 25.3.1 still has the bug.

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New Here ,
Jan 03, 2024 Jan 03, 2024

We have various custom color profiles in photoshop, which were created with Xrite color targets and software to get more accurate color for scanned artwork and photos. Starting with Photoshop 25.2, there is an "Invalid Profile" error when trying to assign a custom color profile to an image. The bug is still there in Photoshop 25.3.1. The pc runs Windows 10, 64-bit. Screenshot below.

 

Photoshop_25_3_1_Bug_AssignProfile_Error.jpg

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Community Expert ,
Jan 03, 2024 Jan 03, 2024

Can you check whether the profile is v2 or v4.

Are you able to post an example profile.

Dave

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Community Expert ,
Jan 04, 2024 Jan 04, 2024

There is an existing thread on this, but it seems to be mainly Mac users.

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-25-2-amp-up-could-not-complete-t...

It would still be good to see an example profile and confirm whether it is v2 or v4

 

Dave

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Engaged ,
Jan 04, 2024 Jan 04, 2024

Had the same thing pop up today for first time, using windows 10. No problems previuosly with self generated profiles.

Difficult to locate profile as photoshop will only open as untagged sRGB, got so many profiles that Ive made for the scanner over time not sure which one it is. Got any ideas Dave as to what program to open it up in that will list ICC profile apart from Photoshop.

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Community Expert ,
Jan 04, 2024 Jan 04, 2024

@davescm its everyone - the Adobe Color Engine has a bug. Merging this thread.

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Community Expert ,
Jan 04, 2024 Jan 04, 2024

Still need to know whether it is v2 or v4 profiles

Dave

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New Here ,
Jan 04, 2024 Jan 04, 2024

PC user here, having the issue

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Engaged ,
Jan 05, 2024 Jan 05, 2024

@davescm,Just tested mine and the issue is present with both V2 and V4 profiles created with Xrite studio.

(Edit: Thats trying to assign profile in photoshop to already opened file.)

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Community Expert ,
Jan 05, 2024 Jan 05, 2024

Interesting - I couldn't replicate here - although I make my profiles with Argyll CMS

Dave

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Engaged ,
Jan 05, 2024 Jan 05, 2024

@davescm, just messaged you a dropbox link with profiles that dont work for me.

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Community Expert ,
Jan 05, 2024 Jan 05, 2024

Thanks - I just tried both those profiles and got the program error. I can read them using ICCdump but cannot see what might cause them to fail. My other profiles load without issue.

 

Dave

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Community Expert ,
Jan 05, 2024 Jan 05, 2024

@davescm the Adobe team has acknolwedged this is a bug with the Color Engine and will be resolved in an update. Not sure what more we can do on our end.

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Community Expert ,
Jan 05, 2024 Jan 05, 2024

@Kevin Stohlmeyer  Just trying to find out what particular profile type/content causes the issue. That way it may be possible to remake a usable profile that does not generate the error.

 

Dave

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New Here ,
Jan 06, 2024 Jan 06, 2024

Ich danke dir, da wäre ich nie drauf gekommen. Du hast mir meinen Arbeitstag gerettet!

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New Here ,
Jan 08, 2024 Jan 08, 2024

I broke down and downloaded an additional version of Photoshop (v24.7.2) and it works. Can only have one version open at a time. Windows 10 user

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Community Expert ,
Jan 08, 2024 Jan 08, 2024

@davida30548618 wrote: Can only have one version open at a time. Windows 10 user

 

That's a feature of Windows OS, not Adobe. I'm glad you found a workaround until this is fixed.

 

Jane

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New Here ,
Jan 10, 2024 Jan 10, 2024

I work in a company who makes ICC profiles. I can open my RGB profiles with Photoshop 24.7 and below than this one, but I have this error opening the pictures with Photoshop 25.3.1. The software is correctly installed and happens in windows and Mac, Photoshop developer team has changed something that cannot open my pictures with the ICC assigned.
I give an example to anyone who wants to try

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Community Expert ,
Jan 10, 2024 Jan 10, 2024

@Luis34348589s9mw  There is an acknowledged bug in the current version (25.3.1). It doesn't happen with all profiles and I've been looking at one or two to see if I could identify what is triggering it in specific profiles to try and find a workaround whilst Adobe fix the issue (I do not work for Adobe) . In the meantime you can revert to the previous version.
Dave

 

[I'll merge your report with the existing bug thread]

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New Here ,
Jan 10, 2024 Jan 10, 2024

Ok, thank you. We can only wait to Adobe developers to fix the problem. If we have many profiles with the same bug maybe they can find the problem, they have changed something in the new Photoshop versions, and only them can fix it

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Explorer ,
Jan 11, 2024 Jan 11, 2024

At least on the newest beta, everything seems to be working again.

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New Here ,
Jan 12, 2024 Jan 12, 2024

I have just tried the beta version 25.4 and the profile is working again, the IT team has solved the bug.

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