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16

P: PS 26.9 Erractic Zoom tool behavior with CTRL (+/-) shortcuts

Community Beginner ,
Jul 30, 2025 Jul 30, 2025

wild zoom tool photoshop trouble update 20.9.0

 

{Title rewritten by moderator for discoverability}

Bug Fixed
TOPICS
Windows
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correct answers 2 Correct answers

Adobe Employee , Oct 28, 2025 Oct 28, 2025

Hello everyone,

 

An update for Adobe Photography products has been released as part of the MAX cycle. This update addresses the reported issue.

 

If you don’t see the update in your Creative Cloud app, refresh it using [Ctrl/Cmd] + [Alt/Opt] + [R].

Please note: It may take up to 24 hours for the update to appear.

 

Thank you for your continued patience.

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Community Expert , Aug 02, 2025 Aug 02, 2025

@vitalyn38151610 just hide the contextual task bar and it should work as normal

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90 Comments
Community Expert ,
Sep 30, 2025 Sep 30, 2025

@gertl18670298 it's a known bug that was reported in version 26.9 which has yet to be fixed, a workaround is to hide the contextual taskbar

2025-09-30 19_51_41-Untitled-1 @ 100% (RGB_8).png

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-ps-26-9-erractic-zoom-tool-behavior-with-c...

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Community Beginner ,
Oct 01, 2025 Oct 01, 2025

Yes, I wish Adobe would resolve this bug. Very annoying especially when I like to use the contextual task bar.

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Adobe Employee ,
Oct 01, 2025 Oct 01, 2025

The team has worked on this, and the fix will arrive soon. Thanks! ^Sam


(Type '@' and type my name to mention me when you reply)

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Engaged ,
Oct 03, 2025 Oct 03, 2025

Hi, I never experienced a bug quite like this one, I don't even know how or why it happened. I was working on my image, resizing some drawing with the transformation tool when I noticed the drawing came out weirdly aliased... Not knowing what the problem was, I thought I had to upgrade... I was in 26.9 and upgraded to 26.11 but the look remained. And then i zoomed out and here is what I saw :
https://youtu.be/xqW41V4my4Q
It could go on forever... What happened ??

The image is now saved like that, it's the same thing if i close it and reopen it or if i save it under another name... It doesn't happen on other images, apparently.

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Community Beginner ,
Oct 03, 2025 Oct 03, 2025

Make sure "Pattern Preview" is unchecked under the "View" menu.

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Community Beginner ,
Oct 04, 2025 Oct 04, 2025

Today I've updated my Photoshop (26.11.0, Desktop / Windows 10) and most times whenever I press CTRL and +, it zooms twice. I've also found that if you press  CTRL and +, and then move around the mouse (holding CTRL), it zooms as long as you move the mouse. Extremely strange - has anyone encountered this?

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Community Beginner ,
Oct 04, 2025 Oct 04, 2025
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New Here ,
Oct 08, 2025 Oct 08, 2025

How does it take forever to fix a so often used hotkey?`

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Participant ,
Oct 08, 2025 Oct 08, 2025

@rtomi if you believe all your users are using photoshop on an ipad, this fix will probably never come

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Explorer ,
Oct 08, 2025 Oct 08, 2025

I'm pretty sure the guys at Adobe know that the inmense majority of Photoshop users are using it in a Windows PC.

But still, I upgraded Photoshop just yesterday and the problem is still there despute they said a few weeks ago they were going to fix it soon. Maybe the amount we pay monthly for the right to use Photoshop is not enough.

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New Here ,
Oct 08, 2025 Oct 08, 2025

I'm sure you were being sarcastic, but I want to go on record as saying the price we pay to use this software is highway robbery. Something as integral as keyboard zooming should be at the very top of the list, highest priority to fix. I don't care about what's new. Fix what's old!

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Explorer ,
Oct 08, 2025 Oct 08, 2025

Of course I was being sarcastic, @VixVax ! The price is a robbery. I am currently paying a promo price for a year but as soon as the promo ends, It is very likely I will not continue with Adobe.

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New Here ,
Oct 08, 2025 Oct 08, 2025

@Art of Walls I was sure, but just in case Adobe wasn't... 😉

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Community Expert ,
Oct 28, 2025 Oct 28, 2025

This issue has been fixed in version 27.0

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Adobe Employee ,
Oct 28, 2025 Oct 28, 2025
LATEST

Hello everyone,

 

An update for Adobe Photography products has been released as part of the MAX cycle. This update addresses the reported issue.

 

If you don’t see the update in your Creative Cloud app, refresh it using [Ctrl/Cmd] + [Alt/Opt] + [R].

Please note: It may take up to 24 hours for the update to appear.

 

Thank you for your continued patience.

Translate
Report