P: PS 26.9 Erractic Zoom tool behavior with CTRL (+/-) shortcuts

[stevenb91886122]

wild zoom tool photoshop trouble update 20.9.0

{Title rewritten by moderator for discoverability}

[strong_navigator0490]

thanks friend its working fine now!!!

[vitalyn38151610]

Hello everyone, after updating Photoshop to version 26.9, I started having problems with zooming photos using the ctrl +/- (Num Lock)Windows only.  here is a link to a video so you can understand what the problem is. The previous version worked fine. Has anyone else encountered this?

Photoshop 26.9 zoom via Ctrl +\- (Num Lock) does not work properly

[Semaphoric]

This is a known issue. See https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-ps-26-9-erractic-zoom-tool-behavior-with-c... 

[vitalyn38151610]

Thank you very much for the link, I couldn't find it, so I created a thread.

[vitalyn38151610]

@Ged_Traynor  Thank you for your help and advice, I turned off the panel and it saved me.

[Ged_Traynor]

@vitalyn38151610 just hide the contextual task bar and it should work as normal

[Robert27409827tp88]

@Ged_Traynor Thanks. Same issue and your work-around helped. 

Now to figure out why PS is sometimes freezing/crashing when using the remove tool/brush since the update also.

[C Guerrero]

al intentar usar "CTRL+ALT+ -" O ·CTRL + ALT + +" la imagen crece a lo maximo posible o al minimo posible no permitiendo controlar la ventana.

puedo acercarme de otras formas pero usando este metodo con el teclado numerico era mi forma habitual.

Quisiera saber si alguien de la comunidad pudo arreglarlo o a alguien mas le pasa

 

[kglad]

what app?

[VixVax]

I don't know if this is a PC issue or Photoshop, but I can't figure it out. Suddenly, using keyboard shortcuts to zoom using the number keypad + / - is over-triggering (zooming many steps for one tap). It works fine using the + / - on the qwerty keyboard top row. This is just the num pad. I have reset my preferences and updated graphics drivers. I don't know what could be causing this, but it's driving me crazy. I have 30+ years of muscle memory using keyboard shortcuts. Any ideas?

[Ged_Traynor]

@VixVax it's a known issue

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-ps-26-9-erractic-zoom-tool-behavior-with-c...

A workaround is to hide the contextual task bar

[C Guerrero]

PHOTOSHOP 

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop bugs">

[VixVax]

Ah, I'm glad I'm not the only one! It was hard to know what to search the community for. I'm hoping Adobe will address the issue properly? I rather like my contextual task bar.

[Ged_Traynor]

@C Guerrero it's a known issue with version 26.9, as workaround, hide the contextual task bar

[C Guerrero]

tnkx

[52658907]

【Windows版】

Photoshopでデータを開き、ウインドウサイズにします。

ショートカット　control　+　alt　と『+』　or　『-』で拡大縮小をすると制御できなくなります。

※最大ズームか最小ズームになり表示したいサイズにコントロールできない。

要因仮説として『alt』を押すことで発動し、押していない場合には現象は確認されていません。

[Ged_Traynor]

@52658907 it's a known issue with version 26.9, as workaround, hide the contextual task bar

[52658907]

ありがとうございます！！

教えていただいた通り変更をしたら直りました！！助かりました。

[tobylong]

Thanks for the workaround Ged. Was driving me mad when using the wacom pad as it also zooms when the cursor moves and your still on ctrl.

[NetPixel]

There is an issue with the zoom to 1:1 in the lastest PS edition - Releasing the Alt key first it zooms out to "fit image". Older versions did not have this issue. tested on more PCs.

Issue:

• Photoshop version: 26.9.0
• OS: Windows 10, 64-bit
• PC: Intel I9 13th gen, 64GB RAM, Nvidia 4060

Steps to reproduce:

1. Open an image which is taller than your monitor's resolution.
2. Hit Ctrl+Alt+0 to zoom 1:1 pixels.
3. Release 0, then release Alt, then release Ctrl.

Expected result: Zoom to 1:1 pixels and stay in this zoom level
Actual result: Zooms to 1:1 but upon releasing the Alt key, the image zooms to fit.

Problem: Upon Ctrl + Alt + 0 the image zooms correctly to 1:1 pixels, but after releasing the 0 key, the behavior is not consistent:
- Releasing Ctrl first stays in 1:1 zoom
- Releasing Alt first zooms out to fit

[D Fosse]

The standard shortcut for 100% (1:1) is ctrl+1:

Ctrl+alt+0 seems to work too, but I've never used it. In any case, it doesn't behave like you describe here. It goes straight to 100% and stays there.

Maybe corrupt preferences, which can give very unpredictable and strange symptoms.

EDIT: if you release Alt before the other keys, it's ctrl+0 - which is indeed the shortcut for Fit to Screen.

[Ged_Traynor]

@NetPixel do you have the contextual task bar opened when performing the above steps, if so try hiding it, I was able to reproduce what you're seeing with that opened

[plojscherEinsatz]

Since the latest update photoshop has some serious buggy behaviour when zooming. 

If i press Strg + or Strg - it zooms two times up or down, istead of only once.

And if i zoom out using Strg - and than keep Strg pressed while moving the mouse, it zooms out endlessly until i stop moving the mouse.

Please, Adobe, why do you keep on making the use of the program worse with every new update?

[Ged_Traynor]

@plojscherEinsatz it's a known issue from version 26.9, which hasn't been fixed in version 26.10, a temporary workaround is to hide the contextual task bar