/t5/photoshop-ecosystem-bugs/p-ps-error-could-not-complete-your-request-select-subject-classifier-model-not-loaded-correctly/idc-p/14916655#M112482Oct 14, 2024
Oct 14, 2024
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A fixed issue of photoshop 26.0 has been posted, but it is not included.
@Sameer K It was said that it will be revised soon in May, but it is now October. I understand that changing to More stable relies on cpu processing and this is not a fundamental solution like the method I used before to avoid the issue of Select Subject for about a year or more.
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.
/t5/photoshop-ecosystem-bugs/p-ps-error-could-not-complete-your-request-select-subject-classifier-model-not-loaded-correctly/idc-p/14967687#M114420Nov 07, 2024
Nov 07, 2024
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Hi Trevor! This is a great question. Since this issue is intermittent we have had a difficult time zeroing in on it. That said, last week a user on another thread concering this issue reported that changing Image Processing from Faster > More Stable stopped this issue. Please try that and let us know if you have any feedback afterward. Thank you!!!
/t5/photoshop-ecosystem-bugs/p-ps-error-could-not-complete-your-request-select-subject-classifier-model-not-loaded-correctly/idc-p/14978271#M114629Nov 13, 2024
Nov 13, 2024
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Desigur, iată un text scurt pe care îl poți folosi pentru a explica problema suportului tehnic Adobe:
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Hello Adobe Support Team,
I am experiencing an issue with the "Select Subject" and "Remove Background" features in Photoshop. Every time I try to use these functions, I receive the following error message: "Could not complete your request Select Subject. Classifier model not loaded correctly."
Here are the steps I have taken so far:
1. Verified and reset preferences. 2. Updated and reinstalled Photoshop (version 26.0 and previous versions). 3. Checked my GPU settings and ensured they are updated. 4. Cleared cache and reset tools. 5. Verified my internet connection and access to Adobe cloud services.
Despite these efforts, the issue persists. Could you please assist me in resolving this problem?
/t5/photoshop-ecosystem-bugs/p-ps-error-could-not-complete-your-request-select-subject-classifier-model-not-loaded-correctly/idc-p/15065734#M116938Jan 01, 2025
Jan 01, 2025
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In May 2024, it was stated that "The team has determined the root cause, and a fix should be released soon." And today is January 1, 2025. Yes, 2025........
/t5/photoshop-ecosystem-bugs/p-ps-error-could-not-complete-your-request-select-subject-classifier-model-not-loaded-correctly/idc-p/15105760#M117743Jan 22, 2025
Jan 22, 2025
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Bonjour,
J'utilise PS version 26.2 avec window 11 Famille.
Aprés avoir chargé une image au format JPEG, lorsque je souhaite faire une sélection du sujet, le message d'erreur suivant apparait. " Impossible d'exécuter la commande Sujet Select, Subject classifer model not loaded correctly".
/t5/photoshop-ecosystem-bugs/p-ps-error-could-not-complete-your-request-select-subject-classifier-model-not-loaded-correctly/idc-p/15157897#M125248Feb 16, 2025
Feb 16, 2025
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Ao instalar a versão mais recente do photoshop, 26.3, as ferramentas de seleção de objeto como o remover o fundo, não me aparecem acessiveis. Quando tento utilizar as memas aparece o erro abaixo.
Já desistalei o programa e voltei a instalar mas o problema volta a aparecer pois diz que select subject model não está carregado corretamente.
/t5/photoshop-ecosystem-bugs/p-ps-error-could-not-complete-your-request-select-subject-classifier-model-not-loaded-correctly/idc-p/15157902#M125247Feb 16, 2025
Feb 16, 2025
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When I installed the latest version of photoshop, 26.3, the object selection tools, such as removing the background, were not accessible to me. When I try to use them, I get the error below.
I use windows 11, with this version of photoshop.
I've uninstalled the programme and reinstalled it, but the problem reappears because it says that the select subject model is not loaded correctly.
/t5/photoshop-ecosystem-bugs/p-ps-error-could-not-complete-your-request-select-subject-classifier-model-not-loaded-correctly/idc-p/15161812#M125250Feb 18, 2025
Feb 18, 2025
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Hey, @Catarina_Sousa3243. Welcome to the Photoshop Community. Please share the system info from Photoshop Help > System info > Copy & paste into a text document > upload & attach here. Does this happen when you use any image?
Try changing the Select Subject mode from Edit > Preferences > Image Processing > Select Subject to Cloud & Selection process to Stable.
If this does not help, go to the location of the preference folder below and rename it to backup.
Windows 10/11: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
You can press Press the Windows key > Enter 'Run' > Enter %APPDATA%\Adobe
Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2024 > Rename > Adobe Photoshop 2024. old), You can restore these preferences later if needed.(https://adobe.ly/4860qM9)
Restart the computer.
These changes will give a fresh start to Photoshop as a fresh install. Let me know how it goes.
Thanks!
Sameer K
(Type '@' and type my name to mention me when you reply)
/t5/photoshop-ecosystem-bugs/p-ps-error-could-not-complete-your-request-select-subject-classifier-model-not-loaded-correctly/idc-p/15162691#M125251Feb 18, 2025
Feb 18, 2025
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@Sameer K hi sameer, i send you my photoshop info like you ask.
I followed your advise, and with the firts option that you gave me, "Try changing the Select Subject mode from Edit > Preferences > Image Processing > Select Subject to Cloud & Selection process to Stable. ", it resolved the problem, i now can use the subject mode again, i had the preferences on the cloud, and cleally my laptop and photoshop was not working well, but now i changed to the stable option and now works just fine :).
Thank you so much for your help, on this problem.
My Photoshop Info - sorry for sending like this but i dindn't know another way.
Versão Adobe Photoshop: 26.3.0 20250122.r.156 bfca642 x64
Número de lançamentos: 3
Sistema Operacional: Windows 11 64-bits
Versão: 11 ou superior 10.0.26100.3194
Arquitetura do sistema: Intel Família CPU:6, Modelo:14, Etapa:10, AVX2, HyperThreading
Carregado em: 6448 ms - impacto no momento de inicialização: 0 ms
CCX Sharesheet UXP (carregado) 30.20.1.0 - do arquivo "Pasta necessária"
Carregado em: 361800 ms - impacto no momento de inicialização: 0 ms
In app notifications (carregado) 2.0.25.0 - do arquivo "Pasta necessária"
Carregado em: 321 ms - impacto no momento de inicialização: 0 ms
Content Credentials (carregado) 0.50.0.0 - do arquivo "Pasta necessária"
Carregado em: 5818 ms - impacto no momento de inicialização: 0 ms
CC Libraries Panel (Preparado) 4.9.105.0 - do arquivo "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_9_105\"
CAPTURE: 2.0.41 STOCK: 4.2.6
Filtro paramétrico (carregado) 1.0.0.0 - do arquivo "Pasta necessária"
Carregado em: 361784 ms - impacto no momento de inicialização: 0 ms
Photoshop Adjustments Panel (carregado) 2.2.8.0 - do arquivo "Pasta necessária"
Carregado em: 6449 ms - impacto no momento de inicialização: 2 ms
Photoshop UXP Export-As (Preparado) 5.11.5.0 - do arquivo "Pasta necessária"
Photoshop In App Messaging (carregado) 4.5.0.0 - do arquivo "Pasta necessária"
Carregado em: 6450 ms - impacto no momento de inicialização: 0 ms
Information Alert (Preparado) 0.5.0.0 - do arquivo "Pasta necessária"
Photoshop Selection Feedback (Preparado) 0.5.0.0 - do arquivo "Pasta necessária"
Share Panel (Preparado) 1.0.8.0 - do arquivo "Pasta necessária"
Plugins Panel (carregado) 1.6.9.0 - do arquivo "Pasta necessária"
Carregado em: 361774 ms - impacto no momento de inicialização: 0 ms
Substance 3D Viewer Plugin for Photoshop (Preparado) 1.0.0.0 - do arquivo "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.substance-3d.viewer.ps\"
IC popup message (carregado) 1.0.0.0
Carregado em: 5910 ms - impacto no momento de inicialização: 0 ms
Multilayer Protection (carregado) 1.0.0.0
Carregado em: 5912 ms - impacto no momento de inicialização: 0 ms
Discover Panel (carregado) 2411.112.0.19 - do arquivo "Pasta necessária"
Carregado em: 6452 ms - impacto no momento de inicialização: 1 ms
Neural Filters (Registrado) 1.15.0.102 - do arquivo "Pasta necessária"
Tempo de varredura: 0 ms - Entradas: 37
Extensões:
Bibliotecas 1.0.0 - do arquivo “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_9_105\index.html”
com.adobe.stock.panel.licensing-embedded 4.0.35 - do arquivo “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_9_105\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - do arquivo “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_9_105\extensions\capture\capture.html”
Exportar como 4.8.16 - do arquivo “C:\Program Files\Adobe\Adobe Photoshop 2025\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Exportar como 4.8.16 - do arquivo “C:\Program Files\Adobe\Adobe Photoshop 2025\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - do arquivo “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_9_105\manager.html”
/t5/photoshop-ecosystem-bugs/p-ps-error-could-not-complete-your-request-select-subject-classifier-model-not-loaded-correctly/idc-p/15190449#M119704Mar 04, 2025
Mar 04, 2025
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yo lo soluciones parcialmente al poner por defecto seleccionar directamente desde la nube- edicion>preferencias>prosesamiento de imagen>seleccione sujete y quite fondo>nube.