P: Save For Web - "A write permissions error has occurred" - on macOS (Dropbox issue)

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Community Beginner ,
Dec 16, 2020 Dec 16, 2020

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Can not export any legacy formats.
I have enabled photoshop 2021 in the systems security permissions for full disk access and the same for files and folders and accessibility, after having read some of the previous advice on here for older versions of photoshop and OS, but to no avail. An error message appears every time I try to save for web legacy - It's an animated GIF I'm trying to export. An incredibly frustrating fault that needs to be addressed soon! 

 

{PS-75070}

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correct answers 1 Correct answer

New Here , Aug 31, 2021 Aug 31, 2021
I ran into this issue and found a solution using information from another forum. For me, it had something to do with Dropbox backups. I turned off the backup of my files that was going to Dropbox and re-tried exporting the photo in legacy format (save for web). This time instead of the error message I got a popup to allow permissions for it to write to the destination folder. I granted it permission and the export was successful. After the successful export I was able to re-enable Dropbox backup...

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New Here ,
Mar 12, 2021 Mar 12, 2021

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I ended up saving from the Preview window. Great workaround! I too hope the updates will fix this soon...do you think going back to an older version of PSD would be a good idea?

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New Here ,
Mar 15, 2021 Mar 15, 2021

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Me ocurre lo mismo en Windows 10 x64, ¡Solución ya! Señores de Adobe. ¡Ya!

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Community Beginner ,
Mar 16, 2021 Mar 16, 2021

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I rolled back to 22.0 but it didn't work for me.

I am running the new M1 chip so perhaps that's an issue as well.

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Community Beginner ,
Mar 19, 2021 Mar 19, 2021

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Yes... I have it also on Big Sur...MiniMAC

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Community Beginner ,
Mar 26, 2021 Mar 26, 2021

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You are not... the web is full of cries for help!

I too checked my permissions, reset preference files, restarted my Mac but still that little nasty window!

Thanks for your fix, it does work - although I still find Save for Web more detailed in how to manage the images. 

 

I wish Adobe would participate more actively in these forums so we can understand if the issue is due to a wrong configuration of our computers (but as I said, I tried everything they suggest - I like many many other people!) or if it's a changed PS functionality.

It would save a lot of stress and time looking for work-arounds...

 

 

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Community Beginner ,
Apr 06, 2021 Apr 06, 2021

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Same problem here. 2012 Mac Pro running Mojave on an administrator account. Was working fine, and then it wasn't, with no discernable changes to account for it. Have nuked settings (Cmd-Opt-Shift when clicking to start App), added to Full Disk Access in Security, tried the Option "Reset" and "Remember" trick, rebooted more times than I care to admit, and even ran disk utility thinking maybe I needed to repair permissions, and still nothing. Working on animated gifs and using the "Preview" workaround, but it's annoying and time-consuming. I know this is a legacy feature, but there's no other way to output an animated gif, so forced to use it. Anyone know if PSDs saved in 2021 will open in previous versions? May need to walk back to an older version until it's fixed.

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New Here ,
Apr 09, 2021 Apr 09, 2021

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I figured it out!!!!! You can't have any symbols like underscores in the file name!!!! Or spaces between words.

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New Here ,
Apr 10, 2021 Apr 10, 2021

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Sigue sin funcionar a pesar de no poner símbolos en el nombre de archivo. Incluso habiendo actualizado Ps hoy.

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New Here ,
Apr 12, 2021 Apr 12, 2021

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I am on a Mac Pro late 2013 running Photoshop 22.3. When trying to save an image for web to a desktop folder I get an error "Could not complete this operation, A write permissions error has occurred". Can anyone help me fix this issue?

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Adobe Community Professional ,
Apr 12, 2021 Apr 12, 2021

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DO NOT use legacy Save For Web.  It's called 'legacy' for a reason.

Use File > Export > Export As...

 

If you're trying to export an animated GIF, use fewer frames in your animation and/or reduce height & width to reduce bandwidth (file size).

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
May 17, 2021 May 17, 2021

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I am having the same issue. I've just updated to Big Sur on my Intel Macbook pro. Running latest versions of everything (PhotoShop 22.4 and Big Sur 11.3.1). I also just want to save out an animated GIF.

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New Here ,
May 18, 2021 May 18, 2021

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Could not complete this operation. A write permission error has occurred.

 

Do we actually have a solution for this error, other than a work a round?

I have already changed permissions in security settings for Photoshop

Its really quite annoying. I just did the latest download hoping it was resolved still with no luck.

 

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Adobe Community Professional ,
May 18, 2021 May 18, 2021

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Moving thread to the Photoshop forum from Using the Community

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New Here ,
May 24, 2021 May 24, 2021

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Having the same issue OS Catalina

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New Here ,
May 24, 2021 May 24, 2021

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I have the same problem. My work around - Click the 'Preview Button' which is on the bottom left of the export panelScreenshot 2021-05-24 at 20.04.19.png. Then right-click the gif and save it to a local folder

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New Here ,
Jun 04, 2021 Jun 04, 2021

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Same Problem here after the Update to Photoshop 22.4.1 on Mac OS Big Sur 11.3.1.

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Community Beginner ,
Jun 21, 2021 Jun 21, 2021

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Hello I am running on the katest version of photoshop 22.4.2 and on Mac Big Sur version 11.4 it won't let me save for web, i have deleted my preferences, restrated, uninstalled and reinstalled for web and the same error message keeps appearing see belowScreenshot 2021-06-21 at 14.28.42.png

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Adobe Community Professional ,
Jun 21, 2021 Jun 21, 2021

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Did you give Photoshop Full Disk Access in the Mac OS preferences/security and privacy settings?

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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Community Beginner ,
Jun 22, 2021 Jun 22, 2021

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I have a fix!

 

You have to go to Security and Privacy in system preferences, go to Full Disk Access on the left.

 

Then, in the finder, go to the Go menu, (Go Menu > Go to Folder" and put:

 

/System/Library/Frameworks/AppKit.framework/Versions/C/XPCServices/com.apple.appkit.xpc.openAndSavePanelService.xpc/Contents/MacOS/com.apple.appkit.xpc.openAndSavePanelService

 

Then drag "com.apple.appkit.xpc.openAndSavePanelService" into the list of apps allowed to access data (see attached screenshot). You can't, as far as I can tell, add it using the + button, but dragging-and-dropping worked for me.

 

 

 

 

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Community Beginner ,
Jul 01, 2021 Jul 01, 2021

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Thanks for this @guruscotty . I tried adding com.apple.appkit.xpc.openAndSavePanelService and also the "Save For Web" app by dragging them to the Full disk access items. Unfortunately none of this worked for me...

 

Now the issue has also surfaced on my iMac. I am starting to think this has something to do with my Dropbox. Anyone else have Dropbox installed?

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Community Beginner ,
Jul 01, 2021 Jul 01, 2021

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Sorry it didn't work for you!

 

I do have Dropbox, as well.

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New Here ,
Jul 01, 2021 Jul 01, 2021

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Bonsoir,

 

J'étais en train de me faire un petit GIF avec quelques photos et au moment d'enregistrer mon GIF...impossible !

On me parle de droit d'accès (???) que je n'aurai pas.

Est-ce-que quelqu'un aurait la solution pour débloquer cela ?

Merci beaucoup,

 

 

{Thread title edited by moderator}

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Adobe Employee ,
Jul 01, 2021 Jul 01, 2021

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Hi,

 

We're sorry about the experience with Photoshop while trying to export the GIF. Would you mind sharing the version of Photoshop you're using along with your computers macOS version? Since when are you facing this issue?

 

If you're using macOS Catalina or macOS Big Sur, please ensure that Photoshop has the necessary permissions using the steps mentioned below:

1. Go to the System Preferences for your Mac, then Security and Privacy, then select the Privacy tab.

2. Then select Accessibility from the list to the left & check if Photoshop is added to the list with a check mark in front of it.

3. If Photoshop is not a part of the list, please add it by unlocking the window first using the lock at the bottom left, then clicking the + icon & navigating to the Applications folder.

4. Also, grant permissions to Photoshop under Full disk access located in the same list as Accessibility.

5. Once done, restart the Mac & check if it helps.

 

You can also check: https://community.adobe.com/t5/photoshop/p-save-for-web-error-a-write-permissions-error-has-occurred...

 

Let us know if it helps!

Regards,

Nikunj

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New Here ,
Jul 12, 2021 Jul 12, 2021

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the Export As works for some things, but I loved using save for web when using slices. Export as doesn't support that. I Hope Adobe comes back with a better solution.

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New Here ,
Jul 19, 2021 Jul 19, 2021

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Hallo,

da ich auch diese Problem habe würde mich interessieren ob Sie das lösen konnten ?

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