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emstokes
emstokes
Participant
December 16, 2020

P: Save For Web - "A write permissions error has occurred" - on macOS (Dropbox issue)

  • December 16, 2020
  • 52 replies
  • 28191 views

Can not export any legacy formats.
I have enabled photoshop 2021 in the systems security permissions for full disk access and the same for files and folders and accessibility, after having read some of the previous advice on here for older versions of photoshop and OS, but to no avail. An error message appears every time I try to save for web legacy - It's an animated GIF I'm trying to export. An incredibly frustrating fault that needs to be addressed soon! 

 

{PS-75070}

    52 replies

    Show previous replies
    N
    NICCOLO5FBF
    Participant
    August 8, 2021

    Hi there,

    I've been trying to export a file from Photoshop for Web and i keep getting this error message. I'm on Adobe Photoshop 2021 and MacBook Air 2021.

    Anyone that could give some advice?

    Derek Cross
    Community Expert
    Derek CrossCommunity Expert
    Community Expert
    August 8, 2021

    See if there's a solution in this thread: https://community.adobe.com/t5/photoshop-ecosystem/p-save-for-web-error-a-write-permissions-error-has-occurred-photoshop-22-1-1/m-p/11747734

     

    J
    J5E83
    Participant
    August 1, 2021

    I can't use the Save for Web option for any images. I am using Mac Big Sur 11. 5.1. I have changed my privacy permissions so that Photoshop has full access but I can't get this to work. I read lots of similar issues and tried their fixes but the error persists.

    TheDigitalDog
    TheDigitalDog
    Inspiring
    August 1, 2021

    Can't use means exactly what? There's an error, the command isn't available? 

    Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
    D
    defaultnz2er3pb0rtc
    Participant
    July 1, 2021

    Bonsoir,

     

    J'étais en train de me faire un petit GIF avec quelques photos et au moment d'enregistrer mon GIF...impossible !

    On me parle de droit d'accès (???) que je n'aurai pas.

    Est-ce-que quelqu'un aurait la solution pour débloquer cela ?

    Merci beaucoup,

     

     

    {Thread title edited by moderator}

    nikunj.m
    Community Manager
    nikunj.mCommunity Manager
    Community Manager
    July 1, 2021

    Hi,

     

    We're sorry about the experience with Photoshop while trying to export the GIF. Would you mind sharing the version of Photoshop you're using along with your computers macOS version? Since when are you facing this issue?

     

    If you're using macOS Catalina or macOS Big Sur, please ensure that Photoshop has the necessary permissions using the steps mentioned below:

    1. Go to the System Preferences for your Mac, then Security and Privacy, then select the Privacy tab.

    2. Then select Accessibility from the list to the left & check if Photoshop is added to the list with a check mark in front of it.

    3. If Photoshop is not a part of the list, please add it by unlocking the window first using the lock at the bottom left, then clicking the + icon & navigating to the Applications folder.

    4. Also, grant permissions to Photoshop under Full disk access located in the same list as Accessibility.

    5. Once done, restart the Mac & check if it helps.

     

    You can also check: https://community.adobe.com/t5/photoshop/p-save-for-web-error-a-write-permissions-error-has-occurred-photoshop-22-1-1/td-p/11747734

     

    Let us know if it helps!

    Regards,

    Nikunj

      G
      guruscotty
      Participating Frequently
      June 22, 2021

      I have a fix!

       

      You have to go to Security and Privacy in system preferences, go to Full Disk Access on the left.

       

      Then, in the finder, go to the Go menu, (Go Menu > Go to Folder" and put:

       

      /System/Library/Frameworks/AppKit.framework/Versions/C/XPCServices/com.apple.appkit.xpc.openAndSavePanelService.xpc/Contents/MacOS/com.apple.appkit.xpc.openAndSavePanelService

       

      Then drag "com.apple.appkit.xpc.openAndSavePanelService" into the list of apps allowed to access data (see attached screenshot). You can't, as far as I can tell, add it using the + button, but dragging-and-dropping worked for me.

       

       

       

       

        O
        ollewolfgang
        Participating Frequently
        July 1, 2021

        Thanks for this @guruscotty . I tried adding com.apple.appkit.xpc.openAndSavePanelService and also the "Save For Web" app by dragging them to the Full disk access items. Unfortunately none of this worked for me...

         

        Now the issue has also surfaced on my iMac. I am starting to think this has something to do with my Dropbox. Anyone else have Dropbox installed?

        G
        guruscotty
        Participating Frequently
        July 1, 2021

        Sorry it didn't work for you!

         

        I do have Dropbox, as well.

        D
        daisyg33488368
        Known Participant
        June 21, 2021

        Hello I am running on the katest version of photoshop 22.4.2 and on Mac Big Sur version 11.4 it won't let me save for web, i have deleted my preferences, restrated, uninstalled and reinstalled for web and the same error message keeps appearing see below

        Kevin Stohlmeyer
        Community Expert
        Kevin StohlmeyerCommunity Expert
        Community Expert
        June 21, 2021

        Did you give Photoshop Full Disk Access in the Mac OS preferences/security and privacy settings?

        P
        parliament_hill
        Participating Frequently
        July 21, 2021

        Hello

         

        I am having the same problem – just after the MacOS Big Sur 11.4 software update. I have done exactly what you suggest – as suggested in other forums – and it has not worked! I have restarted several times to check.

         

        Is this a bug with the new OS update?

        M
        MarcLupiane
        Participant
        June 4, 2021

        Same Problem here after the Update to Photoshop 22.4.1 on Mac OS Big Sur 11.3.1.

        M
        makingthings
        Participant
        May 24, 2021

        I have the same problem. My work around - Click the 'Preview Button' which is on the bottom left of the export panel. Then right-click the gif and save it to a local folder

          M
          makingthings
          Participant
          May 24, 2021

          Having the same issue OS Catalina

          D
          default1p3azvmgdeip
          Participant
          May 18, 2021

          Could not complete this operation. A write permission error has occurred.

           

          Do we actually have a solution for this error, other than a work a round?

          I have already changed permissions in security settings for Photoshop

          Its really quite annoying. I just did the latest download hoping it was resolved still with no luck.

           

          Ged_Traynor
          Community Expert
          Ged_TraynorCommunity Expert
          Community Expert
          May 18, 2021

          Moving thread to the Photoshop forum from Using the Community

          V
          Visionar.co.za
          Participant
          May 17, 2021

          I am having the same issue. I've just updated to Big Sur on my Intel Macbook pro. Running latest versions of everything (PhotoShop 22.4 and Big Sur 11.3.1). I also just want to save out an animated GIF.

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