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P: Switching tabs doesn't show the correct image

naestyoh
Engaged ,
Nov 15, 2019 Nov 15, 2019

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I keep running into render issues in the new PS 2020. Here's the most recent example. I loaded a large pano into the first tab then opened a PSD file into the second tab. This second tab should show me a couch and kitchen as indicated by the view in the layers, yet it's showing me the pano from the first tab. This has happened to me dozens of times in past few days.


When I pull the tab out, it then renders the PSD correctly:


Another issue was when I went to restart the computer and had a dozen files open in PS that weren't saved. PS 2020 just closed it all out and skipped the "Do you want to save?" dialog. Just trashed the file progress.

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correct answers 2 Correct answers

J453 Adobe Employee
Adobe Employee , Nov 25, 2021 Nov 25, 2021

Fixed 21.2 or later

Status Fixed

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J453 Adobe Employee
Adobe Employee , Jun 16, 2020 Jun 16, 2020
Can you please update to 21.2 which was released today? We've made a change on the Photoshop side which should fix this issue. Let us know if you're still having trouble.

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derrickr76253613
Community Beginner ,
Jan 16, 2019 Jan 16, 2019

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THIS UPDATE SUCKS. REPEATEDLY, PHOTOSHOP JUST FREEZES THE IMAGE TO WHATEVER IS ON SCREEN BUT DOESN'T ACTUALLY CHANGE THE WINDOW TO WHAT IT SAYS I'M WORKING ON. IT JUST GETS STUCK VISUALLY BUT ALL THE TOOL COMMANDS STILL FUNCTION, AND THE ONLY WAY TO FIX THIS IS TO RESTART. THIS IS AFTER UPDATING TO 20.0.2 AS WELL.

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J453 Adobe Employee
Adobe Employee ,
Jan 16, 2019 Jan 16, 2019

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Do you have a video screen capture of what you're seeing? Sound like graphics driver issue.

It may also help if we could see your Photoshop System Info. Launch Photoshop, and select Help > System Info... and copy/paste the text in a reply.

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derrickr76253613
Community Beginner ,
Jan 16, 2019 Jan 16, 2019

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Thanks Jeffrey. Sorry, this is just infuriating when I'm working on multi-gig files and have to quit because the interface isn't responding. I've attached a screen recording of the issue, with an open image in it's own window, where it happens when I try and drop it into the UI. I realize the large file is saving as I recorded this, but this happens regardless if I'm saving in the background.



Adobe Photoshop Version: 20.0.2 20181219.r.30 2018/12/19: 1202136  x64
Number of Launches: 188
Operating System: Mac OS 10.13.5
System architecture: Intel CPU Family:6, Model:6, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2800 MHz
Built-in memory: 16384 MB
Free memory: 3938 MB
Memory available to Photoshop: 13688 MB
Memory used by Photoshop: 70 %
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Touch Bar Property Feedback: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
The GPU Sniffer crashed on 9/12/18 at 10:58:36 AM
Display: 1
Main Display
Display Bounds: top=0, left=0, bottom=1440, right=2560
Display: 2
High DPI Monitor
Display Bounds: top=320, left=2560, bottom=1220, right=4000
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=2
NumNativeGPUs=2
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=2048
glgpu[0].GLName="NVIDIA GeForce GT 750M OpenGL Engine"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="NVIDIA GeForce GT 750M OpenGL Engine"
glgpu[0].GLRendererID=16918311
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 (Mar 15 2018 15:35:11)"
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].IsIntegratedCLGPU=1
clgpu[0].CLMemoryMB=1536
clgpu[0].CLName="Iris Pro"
clgpu[0].CLVendor="Intel"
clgpu[0].CLVendorID=16925952
clgpu[0].CLDriverVersion="1.2(May  8 2018 16:00:03)"
clgpu[0].CLBandwidth=3.26288e+10
clgpu[0].CLCompute=89.9797
nativegpu[0].NativeName="Intel Iris Pro Graphics"
clgpu[1].CLPlatformVersion="1.2 (Mar 15 2018 15:35:11)"
clgpu[1].CLDeviceVersion="1.2 "
clgpu[1].IsIntegratedCLGPU=0
clgpu[1].CLMemoryMB=2048
clgpu[1].CLName="GeForce GT 750M"
clgpu[1].CLVendor="NVIDIA"
clgpu[1].CLVendorID=16918272
clgpu[1].CLDriverVersion="10.30.33 355.11.10.10.35.101"
clgpu[1].CLBandwidth=1.67042e+10
clgpu[1].CLCompute=52.1648
nativegpu[1].NativeName="NVIDIA GeForce GT 750M"
License Type: Subscription
Serial number: 94070976646221573765
GUIDBucket:Composite Core (enable_composite_core): onComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: /Applications/Adobe Photoshop CC 2019/
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 931.6G, 35.5G free
Required Plug-ins folder: /Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/Plug-Ins/
Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2019/Plug-Ins/

Installed components:

   dvametadata.framework   dvametadata   12.1.0.0   
   AdobeXMPScript.framework   AdobeXMPScript   79.163499   79.163499
   ICUUnicode.framework   ICUUnicode   3.61   "gtlib_11.0" "." "22995"
   ICUConverter.framework   ICUConverter   3.61   "gtlib_11.0" "." "22995"
   AdobeCrashReporter.framework   AdobeCrashReporter   7.7.2   
   boost_system.framework   boost_system   12.1.0.0   
   AdobeACE.framework   AdobeACE   2.20.02.42314   79.603421
   AdobeOwl.framework   AdobeOwl   5.3.0   
   mediacoreif.framework   mediacoreif   12.1.0.0   
   dvascripting.framework   dvascripting   12.1.0.0   
   dvaappsupport.framework   dvaappsupport   12.1.0.0   
   dvaunittesting.framework   dvaunittesting   12.1.0.0   
   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.8.0.41336   79.598424
   k2.framework   k2   1   
   AIDE.framework   AIDE   1.5.0.41688   79.600470
   dynamiclink.framework   dynamiclink   12.1.0.0   
   dvaaccelerate.framework   dvaaccelerate   12.1.0.0   
   dvametadataUI.framework   dvametadataUI   12.1.0.0   
   AdobeExtendScript.framework   AdobeExtendScript   4.5.9.1   81.1157194
   boost_filesystem.framework   boost_filesystem   12.1.0.0   
   AdobeBIB.framework   AdobeBIB   1.2.03.41706   79.600623
   AdobeXMPFiles.framework   AdobeXMPFiles   79.163499   79.163499
   AdobeLinguistic.framework      23636   
   dvaplayer.framework   dvaplayer   12.1.0.0   
   PlugPlugOwl.framework   PlugPlugOwl   9.2.1.39   
   AdobeAGM.framework   AdobeAGM   4.30.87.41706   79.600623
   adobe_caps.framework   adobe_caps   11.0.0.14   1.584361
   AdobeSVGRE.framework   AdobeSVGRE   6.0   79.600623
   AdobePDFL.framework   AdobePDFL   15.0.0.41785   79.301181
   dvacore.framework   dvacore   12.1.0.0   
   AdobePIP.framework   AdobePIP   8.0.0.52.48027   
   AdobePDFSettings.framework   AdobePDFSettings   1.4   
   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.41336   79.598424
   dvatransport.framework   dvatransport   12.1.0.0   
   Cg.framework   NVIDIA Cg      
   AdobeXMP.framework   AdobeXMPCore   79.163499   79.163499
   AdobeJP2K.framework   AdobeJP2K   1.2.2.41336   79.271024
   dvaaudiodevice.framework   dvaaudiodevice   12.1.0.0   
   LogSession.framework   LogSession   8.0.0.52.48027   
   PlugPlugExternalObject.framework      9.2.1.39   
   AdobeScCore.framework   AdobeScCore   4.5.9.1   81.1157194
   AdobeSVGAGM.framework   AdobeSVGAGM   1.0.41706   79.600623
   dvametadataapi.framework   dvametadataapi   12.1.0.0   
   CITThreading.framework         
   WRServices.framework         
   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.41706   79.600623
   boost_threads.framework   boost_threads   12.1.0.0   
   aif.framework   aif   6.0.00.1   1.
   AdobeCoolType.framework   AdobeCoolType   5.17.00.41706   79.600623
   dvamediatypes.framework   dvamediatypes   12.1.0.0   
   AdbePM.framework   AdbePM   3.0.00.377262   1.601805
   boost_date_time.framework   boost_date_time   12.1.0.0   
   opencv2.framework   opencv2   3.2.0   
   AdobeMPS.framework   AdobeMPS   5.8.1.41653   79.600183
   dvaui.framework   dvaui   12.1.0.0   
   ahclient.framework   ahclient   4.0.0.0   
   ICUData.framework   ICUData   3.61   "gtlib_11.0" "." "22995"
   dvamarshal.framework   dvamarshal   12.1.0.0   


Required plug-ins:

   3D Studio 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Accented Edges 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Adaptive Wide Angle 20.0.2, © 2014-2018 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin”
   Angled Strokes 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Average 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “Average.plugin”
   Bas Relief 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   BMP 20.0.2, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Camera Raw 11.1 (112), Copyright © 2018 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Camera Raw Filter 11.1 (112), Copyright © 2018 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Chalk & Charcoal 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Charcoal 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Chrome 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Cineon 20.0  © 2002-2018 Adobe. All rights reserved. - from the file “Cineon.plugin”
   Clouds 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Collada DAE 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Color Halftone 20.0.2, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Colored Pencil 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Conté Crayon 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Craquelure 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crop and Straighten Photos 20.0  © 2003-2018 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin”
   Crop and Straighten Photos Filter 20.0.2, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Crosshatch 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crystallize 20.0.2, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Cutout 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Dark Strokes 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   De-Interlace 20.0.2, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dicom 20.0.2, © 2003-2018 Adobe. All rights reserved. - from the file “dicom.plugin”
   Difference Clouds 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Diffuse Glow 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Displace 20.0.2, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dry Brush 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Eazel Acquire 20.0  © 2007-2018 Adobe. All rights reserved. - from the file “EazelAcquire.plugin”
   Entropy 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Export Color Lookup Tables 20.0  © 2012-2018 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Extrude 20.0.2, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   FastCore Routines 20.0  © 1990-2018 Adobe. All rights reserved. - from the file “FastCore.plugin”
   Fibers 20.0.2, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Film Grain 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Filter Gallery 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Flash 3D 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Fresco 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glass 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glowing Edges 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Google Earth 4 KMZ 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Grain 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Graphic Pen 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halftone Pattern 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halide Bottlenecks 20.0  © 2018 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin”
   HDRMergeUI 20.0.2, © 2003-2018 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin”
   HSB/HSL 20.0.2, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IFF Format 20.0.2, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IGES 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Ink Outlines 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   JPEG 2000 20.0  © 2001-2018 Adobe. All rights reserved. - from the file “JPEG2000.plugin”
   Kurtosis 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Lens Blur 20.0.2, © 2002-2018 Adobe. All rights reserved. - from the file “Lens Blur.plugin”
   Lens Correction 20.0.2, © 2002-2018 Adobe. All rights reserved. - from the file “Lens Correct.plugin”
   Lens Flare 20.0.2, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Liquify 20.0.2, © 2001-2018 Adobe. All rights reserved. - from the file “Liquify.plugin”
   Matlab Operation 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Maximum 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mean 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Measurement Core 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “MeasurementCore.plugin”
   Median 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mezzotint 20.0.2, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Minimum 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   MMXCore Routines 20.0  © 1990-2018 Adobe. All rights reserved. - from the file “MMXCore.plugin”
   Mosaic Tiles 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Multiprocessor Support 20.0  © 1990-2018 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin”
   Neon Glow 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Note Paper 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   NTSC Colors 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “NTSC Colors.plugin”
   Ocean Ripple 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   OpenEXR 20.0.2, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Paint Daubs 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Palette Knife 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Patchwork 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Paths to Illustrator 20.0.2, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   PCX 20.0  © 1989-2018 Adobe. All rights reserved. - from the file “PCX.plugin”
   Photocopy 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Picture Package Filter 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Pinch 20.0.2, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Pixar 20.0  © 1989-2018 Adobe. All rights reserved. - from the file “Pixar.plugin”
   Plaster 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Plastic Wrap 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   PLY 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Pointillize 20.0.2, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Polar Coordinates 20.0.2, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Portable Bit Map 20.0  © 1989-2018 Adobe. All rights reserved. - from the file “PBM.plugin”
   Poster Edges 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   PRC 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Radial Blur 20.0.2, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Radiance 20.0  © 2003-2018 Adobe. All rights reserved. - from the file “Radiance.plugin”
   Range 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Render Color Lookup Grid 20.0  © 2012-2018 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Reticulation 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Ripple 20.0.2, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Rough Pastels 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Save for Web 20.0.2, © 1999-2018 Adobe. All rights reserved. - from the file “Save for Web.plugin”
   ScriptingSupport 20.0, © 2002-2018 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin”
   Shake Reduction 20.0.2, © 2014-2018 Adobe. All rights reserved. - from the file “Shake Reduction.plugin”
   Shear 20.0.2, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Skewness 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Smart Blur 20.0.2, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Smudge Stick 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Solarize 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “Solarize.plugin”
   Spaces 20.0, © 2015-2018 Adobe. All rights reserved. - from the file “Spaces.plugin”
   Spatter 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Spherize 20.0.2, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Sponge 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Sprayed Strokes 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stained Glass 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stamp 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Standard Deviation 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   STL 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Sumi-e 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Summation 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Targa 20.0.2, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Texturizer 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Tiles 20.0.2, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Topaz Adjust 5 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazAdjust5.plugin”
   Torn Edges 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Twirl 20.0.2, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   U3D 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Underpainting 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Vanishing Point 20.0.2, © 2003-2018 Adobe. All rights reserved. - from the file “VanishingPoint.plugin”
   Variance 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Virtual Reality Modeling Language | VRML 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Water Paper 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Watercolor 20.0.2, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Wave 20.0.2, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wavefront|OBJ 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Wind 20.0.2, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wireless Bitmap 20.0  © 1989-2018 Adobe. All rights reserved. - from the file “WBMP.plugin”
   ZigZag 20.0.2, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

Optional and third party plug-ins: NONE


Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Extensions:

   com.adobe.inapp.purchase  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_0_231/purchaseStock.html”
   com.adobe.stock.panel.licensing  0.1.0 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.stock.panel.licensing/index.html”
   Libraries  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_0_231/index.html”
   com.adobe.inapp.typekit.purchase  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_0_231/purchaseTypekit.html”
   Home  2.5.2 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2019/index.html?v=2.5.2.15”
   Webdam CC Connector  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/WebdamCCConnector/com.spi.webdamCC.connector/html/index.html”
   Export As  4.6.7 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/index.html”
   com.spi.webdamCC.modal  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/WebdamCCConnector/com.spi.webdamCC.modal/index.html”
   com.adobe.Butler.backend  2.1.1 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.Butler.backend/index.html”
   New Document  2.5.1 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-2.5.1/fnft.html?v=2.5.1.8”
   Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”
   Export As  4.6.7 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/index.html”
   com.spi.webdamCC.authorization  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/WebdamCCConnector/com.spi.webdamCC.authorization/index.html”

Installed TWAIN devices: NONE

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J453 Adobe Employee
Adobe Employee ,
Jan 16, 2019 Jan 16, 2019

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I'm not seeing the video. Can you try reposting it?

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derrickr76253613
Community Beginner ,
Jan 16, 2019 Jan 16, 2019

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https://vimeo.com/311762519

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Adam Jerugim Adobe Employee
Adobe Employee ,
Jan 16, 2019 Jan 16, 2019

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Does this happen when you're only using the primary monitor and not a secondary display?

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derrickr76253613
Community Beginner ,
Jan 16, 2019 Jan 16, 2019

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I am currently using my secondary display. 

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J453 Adobe Employee
Adobe Employee ,
Jan 16, 2019 Jan 16, 2019

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For a sanity check, can you unplug the external monitor and try and repro? That might help us narrow it down.

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derrickr76253613
Community Beginner ,
Jan 16, 2019 Jan 16, 2019

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Sorry, just to confirm, reinstall photoshop without the secondary display attached? I've since restarted the program and am not currently facing the issue yet.

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derrickr76253613
Community Beginner ,
Jan 16, 2019 Jan 16, 2019

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Sorry, you meant reproduce. I got that now. When it happens again, I'll disconnect my display and shoot a recording.

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J453 Adobe Employee
Adobe Employee ,
Jan 16, 2019 Jan 16, 2019

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Sorry, what I mean was, quit Photoshop, disconnect the second monitor, launch Photoshop and see if you can reproduce with just the single integrated monitor. 

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chad.rolfs Adobe Employee
Adobe Employee ,
Jan 16, 2019 Jan 16, 2019

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There were some issue with 10.13 that 10.14 fixed.  Updating the OS may or may not help.  Just a thought.

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J453 Adobe Employee
Adobe Employee ,
Jan 16, 2019 Jan 16, 2019

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One other thing to try, when you see this happen, if you resize the entire Photoshop window after you change a tab, does it redraw correctly? I found another similar report that's being investigated: https://feedback.photoshop.com/photoshop_family/topics/photoshop-2019-bug-when-changing-tabs-you-see...

That customer is also on an older version macOS. I am not able to repro on Mojave.

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derrickr76253613
Community Beginner ,
Jan 24, 2019 Jan 24, 2019

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Hello, I've had the issue again. I am still currently running High Sierra. 
I've captured the issue on my main desktop, and then I plugged into my secondary display to see if it changed the issue. 

Main display
https://vimeo.com/313197213

Secondary:
https://vimeo.com/313197214

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J453 Adobe Employee
Adobe Employee ,
Jan 24, 2019 Jan 24, 2019

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Thanks for the videos. Does resizing the entire Photoshop app window slightly bring it back to life?

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derrickr76253613
Community Beginner ,
Jan 24, 2019 Jan 24, 2019

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The only thing I can get to work is dragging the photo I'm trying to work on out of the standard UI and into it's own window, if that makes sense. If I drag it back into the window, the same problem persists. It doesn't help that I'm working on some huge multi-GB art files, which definitely slows the dragging in & out of the frame down. 

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derrickr76253613
Community Beginner ,
Feb 12, 2019 Feb 12, 2019

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I have not recently run into this issue in Photoshop, but I have run into the exact same problem in Illustrator. I'm not sure if this is environment wide with Adobe?? Video of the issue: https://vimeo.com/316804366

 Included my forum posting here:
https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/36019558-screen-showing...


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russg22417893
Explorer ,
Feb 14, 2019 Feb 14, 2019

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Hi, I'm surprised more people haven't had this same problem. Happens to me all the time, and has since the update. It MAY have happened before PS 2019, but I can't verify that for sure.
I cannot tell you how many times this has happened to me. I also work with fairly large graphic files, and have this happen a minimum of once a week. If it was more often, I probably would have been on here sooner. I have often searched the forums looking for people reporting a similar issue, and finally found this thread. I keep hoping with each update the problem will go away, but so far it seems it has not been acknowledged. Hopefully soon!
A simple restart of Photoshop will always solve the problem for me though. No need yet to restart the whole system.
I am on an iMac, High Sierra 10.13.6. 4GHz Intel i7, 32GB RAM, AMD Radeon R9. I'm no expert when it comes to computer hardware, so hopefully that info is helpful!

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russg22417893
Explorer ,
Feb 14, 2019 Feb 14, 2019

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Oh, and here's my system info:
Adobe Photoshop Version: 20.0.3 20190130.r.57 2019/01/30: 1204598  x64

Number of Launches: 328
Operating System: Mac OS 10.13.6
System architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 4000 MHz
Built-in memory: 32768 MB
Free memory: 9296 MB
Memory available to Photoshop: 28324 MB
Memory used by Photoshop: 70 %
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Touch Bar Property Feedback: Enabled.
Image tile size: 1024K
Image cache levels: 6
Font Preview: Medium
TextComposer: Latin
Photoshop crashed on 2/6/19 at 2:48:34 PM (AllocateSharedGLResources)
Display: 1
Main Display
High DPI Monitor
Display Bounds: top=0, left=0, bottom=1440, right=2560
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=1
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=2048
glgpu[0].GLName="AMD Radeon R9 M395 OpenGL Engine"
glgpu[0].GLVendor="ATI Technologies Inc."
glgpu[0].GLVendorID=4098
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="AMD Radeon R9 M395 OpenGL Engine"
glgpu[0].GLRendererID=16915462
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 (May 24 2018 22:33:53)"
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=2048
clgpu[0].CLName="AMD Radeon R9 M395 Compute Engine"
clgpu[0].CLVendor="AMD"
clgpu[0].CLVendorID=16915456
clgpu[0].CLDriverVersion="1.2 (Nov  4 2018 20:14:55)"
clgpu[0].CLBandwidth=1.24681e+11
clgpu[0].CLCompute=1085.51
nativegpu[0].NativeName="AMD Radeon R9 M395"
License Type: Subscription
Serial number: 90970218395024547444
GUIDBucket:Composite Core (enable_composite_core): onComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: /Applications/Adobe Photoshop CC 2019/
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 1.92T, 480.3G free
Required Plug-ins folder: /Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/Plug-ins/
Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2019/Plug-ins/

Installed components:

   AdbePM.framework   AdbePM   3.0.00.377262   1.601805
   adobe_caps.framework   adobe_caps   11.0.0.14   1.584361
   AdobeACE.framework   AdobeACE   2.20.02.42314   79.603421
   AdobeAGM.framework   AdobeAGM   4.30.87.41706   79.600623
   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.8.0.41336   79.598424
   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.41336   79.598424
   AdobeBIB.framework   AdobeBIB   1.2.03.41706   79.600623
   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.41706   79.600623
   AdobeCoolType.framework   AdobeCoolType   5.17.00.41706   79.600623
   AdobeCrashReporter.framework   AdobeCrashReporter   7.7.2   
   AdobeExtendScript.framework   AdobeExtendScript   4.5.9.1   81.1157194
   AdobeJP2K.framework   AdobeJP2K   1.2.2.41336   79.271024
   AdobeLinguistic.framework      23636   
   AdobeMPS.framework   AdobeMPS   5.8.1.41653   79.600183
   AdobeOwl.framework   AdobeOwl   5.3.0   
   AdobePDFL.framework   AdobePDFL   15.0.0.41785   79.301181
   AdobePDFSettings.framework   AdobePDFSettings   1.4   
   AdobePIP.framework   AdobePIP   8.0.0.52.48027   
   AdobeScCore.framework   AdobeScCore   4.5.9.1   81.1157194
   AdobeSVGAGM.framework   AdobeSVGAGM   1.0.41706   79.600623
   AdobeSVGRE.framework   AdobeSVGRE   6.0   79.600623
   AdobeXMP.framework   AdobeXMPCore   79.163499   79.163499
   AdobeXMPFiles.framework   AdobeXMPFiles   79.163499   79.163499
   AdobeXMPScript.framework   AdobeXMPScript   79.163499   79.163499
   ahclient.framework   ahclient   4.0.0.0   
   AIDE.framework   AIDE   1.5.0.41688   79.600470
   aif.framework   aif   6.0.00.1   1.
   boost_date_time.framework   boost_date_time   12.1.0.0   
   boost_filesystem.framework   boost_filesystem   12.1.0.0   
   boost_system.framework   boost_system   12.1.0.0   
   boost_threads.framework   boost_threads   12.1.0.0   
   Cg.framework   NVIDIA Cg      
   CITThreading.framework         
   dvaaccelerate.framework   dvaaccelerate   12.1.0.0   
   dvaappsupport.framework   dvaappsupport   12.1.0.0   
   dvaaudiodevice.framework   dvaaudiodevice   12.1.0.0   
   dvacore.framework   dvacore   12.1.0.0   
   dvamarshal.framework   dvamarshal   12.1.0.0   
   dvamediatypes.framework   dvamediatypes   12.1.0.0   
   dvametadata.framework   dvametadata   12.1.0.0   
   dvametadataapi.framework   dvametadataapi   12.1.0.0   
   dvametadataUI.framework   dvametadataUI   12.1.0.0   
   dvaplayer.framework   dvaplayer   12.1.0.0   
   dvascripting.framework   dvascripting   12.1.0.0   
   dvatransport.framework   dvatransport   12.1.0.0   
   dvaui.framework   dvaui   12.1.0.0   
   dvaunittesting.framework   dvaunittesting   12.1.0.0   
   dynamiclink.framework   dynamiclink   12.1.0.0   
   ICUConverter.framework   ICUConverter   3.61   "gtlib_11.0" "." "22995"
   ICUData.framework   ICUData   3.61   "gtlib_11.0" "." "22995"
   ICUUnicode.framework   ICUUnicode   3.61   "gtlib_11.0" "." "22995"
   k2.framework   k2   1   
   LogSession.framework   LogSession   8.0.0.52.48027   
   mediacoreif.framework   mediacoreif   12.1.0.0   
   opencv2.framework   opencv2   3.2.0   
   PlugPlugExternalObject.framework      9.2.1.39   
   PlugPlugOwl.framework   PlugPlugOwl   9.2.1.39   
   WRServices.framework         


Required plug-ins:

   3D Studio 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Accented Edges 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Adaptive Wide Angle 20.0.3, © 2014-2018 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin”
   Angled Strokes 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Average 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “Average.plugin”
   Bas Relief 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   BMP 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Camera Raw 11.2 (135), Copyright © 2019 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Camera Raw Filter 11.2 (135), Copyright © 2019 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Chalk & Charcoal 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Charcoal 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Chrome 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Cineon 20.0  © 2002-2018 Adobe. All rights reserved. - from the file “Cineon.plugin”
   Clouds 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Collada DAE 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Color Halftone 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Colored Pencil 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Conté Crayon 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Craquelure 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crop and Straighten Photos 20.0  © 2003-2018 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin”
   Crop and Straighten Photos Filter 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Crosshatch 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crystallize 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Cutout 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Dark Strokes 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   De-Interlace 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dicom 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “dicom.plugin”
   Difference Clouds 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Diffuse Glow 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Displace 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dry Brush 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Eazel Acquire 20.0  © 2007-2018 Adobe. All rights reserved. - from the file “EazelAcquire.plugin”
   Entropy 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Export Color Lookup Tables 20.0  © 2012-2018 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Extrude 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   FastCore Routines 20.0  © 1990-2018 Adobe. All rights reserved. - from the file “FastCore.plugin”
   Fibers 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Film Grain 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Filter Gallery 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Flash 3D 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Fresco 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glass 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glowing Edges 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Google Earth 4 KMZ 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Grain 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Graphic Pen 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halftone Pattern 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halide Bottlenecks 20.0  © 2018 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin”
   HDRMergeUI 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin”
   HSB/HSL 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IFF Format 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IGES 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Ink Outlines 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   JPEG 2000 20.0  © 2001-2018 Adobe. All rights reserved. - from the file “JPEG2000.plugin”
   Kurtosis 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Lens Blur 20.0.3, © 2002-2018 Adobe. All rights reserved. - from the file “Lens Blur.plugin”
   Lens Correction 20.0.3, © 2002-2018 Adobe. All rights reserved. - from the file “Lens Correct.plugin”
   Lens Flare 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Liquify 20.0.3, © 2001-2018 Adobe. All rights reserved. - from the file “Liquify.plugin”
   Matlab Operation 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Maximum 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mean 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Measurement Core 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “MeasurementCore.plugin”
   Median 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mezzotint 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Minimum 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   MMXCore Routines 20.0  © 1990-2018 Adobe. All rights reserved. - from the file “MMXCore.plugin”
   Mosaic Tiles 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Multiprocessor Support 20.0  © 1990-2018 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin”
   Neon Glow 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Note Paper 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   NTSC Colors 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “NTSC Colors.plugin”
   Ocean Ripple 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   OpenEXR 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Paint Daubs 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Palette Knife 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Patchwork 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Paths to Illustrator 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   PCX 20.0  © 1989-2018 Adobe. All rights reserved. - from the file “PCX.plugin”
   Photocopy 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Picture Package Filter 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Pinch 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Pixar 20.0  © 1989-2018 Adobe. All rights reserved. - from the file “Pixar.plugin”
   Plaster 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Plastic Wrap 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   PLY 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Pointillize 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Polar Coordinates 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Portable Bit Map 20.0  © 1989-2018 Adobe. All rights reserved. - from the file “PBM.plugin”
   Poster Edges 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   PRC 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Radial Blur 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Radiance 20.0  © 2003-2018 Adobe. All rights reserved. - from the file “Radiance.plugin”
   Range 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Render Color Lookup Grid 20.0  © 2012-2018 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Reticulation 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Ripple 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Rough Pastels 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Save for Web 20.0.3, © 1999-2018 Adobe. All rights reserved. - from the file “Save for Web.plugin”
   ScriptingSupport 20.0, © 2002-2018 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin”
   Shake Reduction 20.0.3, © 2014-2018 Adobe. All rights reserved. - from the file “Shake Reduction.plugin”
   Shear 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Skewness 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Smart Blur 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Smudge Stick 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Solarize 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “Solarize.plugin”
   Spaces 20.0, © 2015-2018 Adobe. All rights reserved. - from the file “Spaces.plugin”
   Spatter 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Spherize 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Sponge 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Sprayed Strokes 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stained Glass 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stamp 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Standard Deviation 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   STL 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Sumi-e 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Summation 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Targa 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Texturizer 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Tiles 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Torn Edges 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Twirl 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   U3D 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Underpainting 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Vanishing Point 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “VanishingPoint.plugin”
   Variance 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Virtual Reality Modeling Language | VRML 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Water Paper 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Watercolor 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Wave 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wavefront|OBJ 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Wind 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wireless Bitmap 20.0  © 1989-2018 Adobe. All rights reserved. - from the file “WBMP.plugin”
   ZigZag 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

Optional and third party plug-ins: NONE


Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Extensions:

   com.adobe.inapp.purchase  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_1_125/purchaseStock.html”
   com.adobe.Butler.backend  2.1.1 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.Butler.backend/index.html”
   New Document  2.5.1 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-2.5.1/fnft.html?v=2.5.1.8”
   Libraries  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_1_125/index.html”
   com.adobe.stock.panel.licensing  0.1.0 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.stock.panel.licensing/index.html”
   com.adobe.inapp.typekit.purchase  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_1_125/purchaseTypekit.html”
   Home  2.5.3 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2019/index.html?v=2.5.3.3”
   Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”
   Export As  4.6.7 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/index.html”
   Export As  4.6.7 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/index.html”

Installed TWAIN devices: NONE

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Zarushura
New Here ,
Feb 19, 2019 Feb 19, 2019

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Hi, this bug has been happening frequently to me, but not all the time. Here's a video of the bug right now. As you can see, resizing the window slightly only fixes the program for that document tab and it fails to update as soon as you switch to another document. What's more, I just noticed not only does the document tab fail to update display, docked panel tabs are affected too. I wonder if this has something to do with docked panel tabs failing to expand on startup in Illustrator and Indesign.

 


Adobe Photoshop Version: 20.0.3 20190130.r.57 2019/01/30: 1204598  x64
Number of Launches: 170
Operating System: Mac OS 10.13.6
System architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 4000 MHz
Built-in memory: 16384 MB
Free memory: 6517 MB
Memory available to Photoshop: 14647 MB
Memory used by Photoshop: 54 %
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Touch Bar Property Feedback: Disabled.
Image tile size: 1024K
Image cache levels: 6
Font Preview: Medium
TextComposer: Latin
Display: 1
Main Display
Display Bounds: top=0, left=0, bottom=1440, right=2560
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=1
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=2048
glgpu[0].GLName="AMD Radeon R9 M390 OpenGL Engine"
glgpu[0].GLVendor="ATI Technologies Inc."
glgpu[0].GLVendorID=4098
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="AMD Radeon R9 M390 OpenGL Engine"
glgpu[0].GLRendererID=16915458
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 (May 24 2018 22:33:53)"
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=2048
clgpu[0].CLName="AMD Radeon R9 M390 Compute Engine"
clgpu[0].CLVendor="AMD"
clgpu[0].CLVendorID=16915456
clgpu[0].CLDriverVersion="1.2 (Dec 20 2018 22:40:15)"
clgpu[0].CLBandwidth=1.26489e+11
clgpu[0].CLCompute=858.491
nativegpu[0].NativeName="AMD Radeon R9 M390"
License Type: Subscription
Serial number: 94070049474887659032
GUIDBucket:Composite Core (enable_composite_core): onComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: /Applications/Adobe Photoshop CC 2019/
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 951.8G, 303.3G free
Required Plug-ins folder: /Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/Plug-ins/
Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2019/Plug-ins/

Installed components:

   AdbePM.framework   AdbePM   3.0.00.377262   1.601805
   adobe_caps.framework   adobe_caps   11.0.0.14   1.584361
   AdobeACE.framework   AdobeACE   2.20.02.42314   79.603421
   AdobeAGM.framework   AdobeAGM   4.30.87.41706   79.600623
   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.8.0.41336   79.598424
   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.41336   79.598424
   AdobeBIB.framework   AdobeBIB   1.2.03.41706   79.600623
   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.41706   79.600623
   AdobeCoolType.framework   AdobeCoolType   5.17.00.41706   79.600623
   AdobeCrashReporter.framework   AdobeCrashReporter   7.7.2  
   AdobeExtendScript.framework   AdobeExtendScript   4.5.9.1   81.1157194
   AdobeJP2K.framework   AdobeJP2K   1.2.2.41336   79.271024
   AdobeLinguistic.framework      23636  
   AdobeMPS.framework   AdobeMPS   5.8.1.41653   79.600183
   AdobeOwl.framework   AdobeOwl   5.3.0  
   AdobePDFL.framework   AdobePDFL   15.0.0.41785   79.301181
   AdobePDFSettings.framework   AdobePDFSettings   1.4  
   AdobePIP.framework   AdobePIP   8.0.0.52.48027  
   AdobeScCore.framework   AdobeScCore   4.5.9.1   81.1157194
   AdobeSVGAGM.framework   AdobeSVGAGM   1.0.41706   79.600623
   AdobeSVGRE.framework   AdobeSVGRE   6.0   79.600623
   AdobeXMP.framework   AdobeXMPCore   79.163499   79.163499
   AdobeXMPFiles.framework   AdobeXMPFiles   79.163499   79.163499
   AdobeXMPScript.framework   AdobeXMPScript   79.163499   79.163499
   ahclient.framework   ahclient   4.0.0.0  
   AIDE.framework   AIDE   1.5.0.41688   79.600470
   aif.framework   aif   6.0.00.1   1.
   boost_date_time.framework   boost_date_time   12.1.0.0  
   boost_filesystem.framework   boost_filesystem   12.1.0.0  
   boost_system.framework   boost_system   12.1.0.0  
   boost_threads.framework   boost_threads   12.1.0.0  
   Cg.framework   NVIDIA Cg     
   CITThreading.framework        
   dvaaccelerate.framework   dvaaccelerate   12.1.0.0  
   dvaappsupport.framework   dvaappsupport   12.1.0.0  
   dvaaudiodevice.framework   dvaaudiodevice   12.1.0.0  
   dvacore.framework   dvacore   12.1.0.0  
   dvamarshal.framework   dvamarshal   12.1.0.0  
   dvamediatypes.framework   dvamediatypes   12.1.0.0  
   dvametadata.framework   dvametadata   12.1.0.0  
   dvametadataapi.framework   dvametadataapi   12.1.0.0  
   dvametadataUI.framework   dvametadataUI   12.1.0.0  
   dvaplayer.framework   dvaplayer   12.1.0.0  
   dvascripting.framework   dvascripting   12.1.0.0  
   dvatransport.framework   dvatransport   12.1.0.0  
   dvaui.framework   dvaui   12.1.0.0  
   dvaunittesting.framework   dvaunittesting   12.1.0.0  
   dynamiclink.framework   dynamiclink   12.1.0.0  
   ICUConverter.framework   ICUConverter   3.61   "gtlib_11.0" "." "22995"
   ICUData.framework   ICUData   3.61   "gtlib_11.0" "." "22995"
   ICUUnicode.framework   ICUUnicode   3.61   "gtlib_11.0" "." "22995"
   k2.framework   k2   1  
   LogSession.framework   LogSession   8.0.0.52.48027  
   mediacoreif.framework   mediacoreif   12.1.0.0  
   opencv2.framework   opencv2   3.2.0  
   PlugPlugExternalObject.framework      9.2.1.39  
   PlugPlugOwl.framework   PlugPlugOwl   9.2.1.39  
   WRServices.framework        


Required plug-ins:

   3D Studio 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Accented Edges 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Adaptive Wide Angle 20.0.3, © 2014-2018 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin”
   Angled Strokes 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Average 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “Average.plugin”
   Bas Relief 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   BMP 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Camera Raw 11.2 (135), Copyright © 2019 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Camera Raw Filter 11.2 (135), Copyright © 2019 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Chalk & Charcoal 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Charcoal 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Chrome 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Cineon 20.0  © 2002-2018 Adobe. All rights reserved. - from the file “Cineon.plugin”
   Clouds 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Collada DAE 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Color Halftone 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Colored Pencil 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Conté Crayon 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Craquelure 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crop and Straighten Photos 20.0  © 2003-2018 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin”
   Crop and Straighten Photos Filter 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Crosshatch 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crystallize 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Cutout 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Dark Strokes 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   De-Interlace 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dicom 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “dicom.plugin”
   Difference Clouds 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Diffuse Glow 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Displace 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dry Brush 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Eazel Acquire 20.0  © 2007-2018 Adobe. All rights reserved. - from the file “EazelAcquire.plugin”
   Entropy 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Export Color Lookup Tables 20.0  © 2012-2018 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Extrude 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   FastCore Routines 20.0  © 1990-2018 Adobe. All rights reserved. - from the file “FastCore.plugin”
   Fibers 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Film Grain 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Filter Gallery 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Flash 3D 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Fresco 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glass 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glowing Edges 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Google Earth 4 KMZ 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Grain 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Graphic Pen 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halftone Pattern 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halide Bottlenecks 20.0  © 2018 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin”
   HDRMergeUI 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin”
   HSB/HSL 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IFF Format 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IGES 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Ink Outlines 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   JPEG 2000 20.0  © 2001-2018 Adobe. All rights reserved. - from the file “JPEG2000.plugin”
   Kurtosis 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Lens Blur 20.0.3, © 2002-2018 Adobe. All rights reserved. - from the file “Lens Blur.plugin”
   Lens Correction 20.0.3, © 2002-2018 Adobe. All rights reserved. - from the file “Lens Correct.plugin”
   Lens Flare 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Liquify 20.0.3, © 2001-2018 Adobe. All rights reserved. - from the file “Liquify.plugin”
   Matlab Operation 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Maximum 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mean 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Measurement Core 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “MeasurementCore.plugin”
   Median 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mezzotint 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Minimum 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   MMXCore Routines 20.0  © 1990-2018 Adobe. All rights reserved. - from the file “MMXCore.plugin”
   Mosaic Tiles 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Multiprocessor Support 20.0  © 1990-2018 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin”
   Neon Glow 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Note Paper 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   NTSC Colors 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “NTSC Colors.plugin”
   Ocean Ripple 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   OpenEXR 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Paint Daubs 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Palette Knife 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Patchwork 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Paths to Illustrator 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   PCX 20.0  © 1989-2018 Adobe. All rights reserved. - from the file “PCX.plugin”
   Photocopy 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Picture Package Filter 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Pinch 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Pixar 20.0  © 1989-2018 Adobe. All rights reserved. - from the file “Pixar.plugin”
   Plaster 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Plastic Wrap 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   PLY 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Pointillize 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Polar Coordinates 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Portable Bit Map 20.0  © 1989-2018 Adobe. All rights reserved. - from the file “PBM.plugin”
   Poster Edges 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   PRC 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Radial Blur 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Radiance 20.0  © 2003-2018 Adobe. All rights reserved. - from the file “Radiance.plugin”
   Range 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Render Color Lookup Grid 20.0  © 2012-2018 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Reticulation 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Ripple 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Rough Pastels 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Save for Web 20.0.3, © 1999-2018 Adobe. All rights reserved. - from the file “Save for Web.plugin”
   ScriptingSupport 20.0, © 2002-2018 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin”
   Shake Reduction 20.0.3, © 2014-2018 Adobe. All rights reserved. - from the file “Shake Reduction.plugin”
   Shear 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Skewness 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Smart Blur 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Smudge Stick 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Solarize 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “Solarize.plugin”
   Spaces 20.0, © 2015-2018 Adobe. All rights reserved. - from the file “Spaces.plugin”
   Spatter 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Spherize 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Sponge 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Sprayed Strokes 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stained Glass 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stamp 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Standard Deviation 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   STL 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Sumi-e 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Summation 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Targa 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Texturizer 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Tiles 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Torn Edges 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Twirl 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   U3D 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Underpainting 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Vanishing Point 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “VanishingPoint.plugin”
   Variance 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Virtual Reality Modeling Language | VRML 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Water Paper 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Watercolor 20.0.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Wave 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wavefront|OBJ 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Wind 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wireless Bitmap 20.0  © 1989-2018 Adobe. All rights reserved. - from the file “WBMP.plugin”
   ZigZag 20.0.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

Optional and third party plug-ins:

   ScriptListener 13.0, Copyright © 2012 Adobe Systems Incorporated - from the file “/Applications/Adobe Photoshop CC 2019/Plug-ins/Utilities/ScriptingListener.plugin/”

Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Extensions:

   com.adobe.inapp.purchase  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_1_125/purchaseStock.html”
   com.adobe.stock.panel.licensing  0.1.0 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.stock.panel.licensing/index.html”
   Libraries  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_1_125/index.html”
   com.adobe.inapp.typekit.purchase  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_1_125/purchaseTypekit.html”
   Home  2.5.3 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2019/index.html?v=2.5.3.3”
   Space Equal  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.uebele.eqspace/index.html”
   Export As  4.6.7 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/index.html”
   Shutterstock  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.shutterstock/index.html”
   com.adobe.Butler.backend  2.1.1 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.Butler.backend/index.html”
   New Document  2.5.1 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-2.5.1/fnft.html?v=2.5.1.8”
   CSTK  8.2.0 - from the file “/Users/lccreative04/Library/Application Support/Adobe/CEP/extensions/CSTK/html/index.html”
   Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”
   Export As  4.6.7 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/index.html”

Installed TWAIN devices: NONE



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J453 Adobe Employee
Adobe Employee ,
Nov 15, 2019 Nov 15, 2019

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Hi Sean,

Let's start with your  Photoshop System Info. Launch Photoshop, andselect Help > System Info... and copy/paste the text in a reply.

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naestyoh
Engaged ,
Nov 15, 2019 Nov 15, 2019

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Adobe Photoshop Version: 21.0.1 20191106.r.47 2019/11/06: 3152b481f18  x64
Number of Launches: 145
Operating System: Mac OS 10.14.6
System architecture: Intel CPU Family:6, Model:14, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 3697 MHz
Built-in memory: 65536 MB
Free memory: 31497 MB
Memory available to Photoshop: 60229 MB
Memory used by Photoshop: 70 %
ACP.local Status:
 - SDK Version: 1.22.4
 - Core Sync Status: Reachable and compatible
 - Core Sync Running: 4.3.14.8
 - Min Core Sync Required: 4.3.4.2
ACPL Cache Config:
 - Time to Live: 5184000 seconds
 - Max Size: 20480 MB
 - Purge Percentage: 50%
 - Threshold Percentage: 85%
 - Purge Interval: 300 seconds
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Touch Bar Property Feedback: Enabled.
Image tile size: 1028K
Image cache levels: 8
Font Preview: Medium
TextComposer: Latin
Display: 1
Main Display
High DPI Monitor
Display Bounds: top=0, left=0, bottom=1440, right=2560
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=1
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=16368
glgpu[0].GLName="AMD Radeon VII OpenGL Engine"
glgpu[0].GLVendor="ATI Technologies Inc."
glgpu[0].GLVendorID=4098
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="AMD Radeon VII OpenGL Engine"
glgpu[0].GLRendererID=16915715
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 (Jun 23 2019 21:50:55)"
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=16368
clgpu[0].CLName="AMD Radeon VII Compute Engine"
clgpu[0].CLVendor="AMD"
clgpu[0].CLVendorID=16915712
clgpu[0].CLDriverVersion="1.2 (Aug 20 2019 17:20:01)"
clgpu[0].CLBandwidth=1.34778e+12
clgpu[0].CLCompute=2811.2
nativegpu[0].NativeName="AMD Radeon VII"
License Type: Subscription
Serial number: 96040392627765328630
GUIDBucket:
Application folder: /Applications/Adobe Photoshop 2020/
Photoshop scratch has async I/O enabled
Scratch volume(s):
  G-DRIVE USB-C, 7.28T, 2.64T free
  OS2018, 931.3G, 229.6G free
Required Plug-ins folder: /Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/Plug-ins/
Primary Plug-ins folder: /Applications/Adobe Photoshop 2020/Plug-ins/

Installed components:

   dvametadata.framework   dvametadata   12.1.0.0  
   AdobeXMPScript.framework   AdobeXMPScript   79.164036   79.164036
   ICUUnicode.framework   ICUUnicode      gtlib_12.0.23744
   ICUConverter.framework   ICUConverter      gtlib_12.0.23744
   AdobeCrashReporter.framework   AdobeCrashReporter   7.7.2  
   boost_system.framework   boost_system   12.1.0.0  
   AdobeACE.framework   AdobeACE   2.20.02.44658   79.613319
   AdobeOwl.framework   AdobeOwl   5.5.0  
   mediacoreif.framework   mediacoreif   12.1.0.0  
   dvascripting.framework   dvascripting   12.1.0.0  
   dvaappsupport.framework   dvaappsupport   12.1.0.0  
   dvaunittesting.framework   dvaunittesting   12.1.0.0  
   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.8.0.44656   79.613314
   k2.framework   k2   1  
   AIDE.framework   AIDE   1.5.0.44606   79.613133
   dynamiclink.framework   dynamiclink   12.1.0.0  
   dvaaccelerate.framework   dvaaccelerate   12.1.0.0  
   dvametadataUI.framework   dvametadataUI   12.1.0.0  
   AdobeExtendScript.framework   AdobeExtendScript   4.5.11.1   82.2
   boost_filesystem.framework   boost_filesystem   12.1.0.0  
   AdobeBIB.framework   AdobeBIB   1.2.03.44658   79.613319
   AdobeXMPFiles.framework   AdobeXMPFiles   79.164036   79.164036
   AdobeLinguistic.framework      24237  
   dvaplayer.framework   dvaplayer   12.1.0.0  
   PlugPlugOwl.framework   PlugPlugOwl   9.4.0.46  
   AdobeAGM.framework   AdobeAGM   4.30.87.44658   79.613319
   adobe_caps.framework   adobe_caps   11.0.0.14   1.584361
   AdobeSVGRE.framework   AdobeSVGRE   6.0   79.613055
   AdobePDFL.framework   AdobePDFL   15.0.0.44606   79.348578
   dvacore.framework   dvacore   12.1.0.0  
   AdobePIP.framework   AdobePIP   8.1.0.40.48685  
   AdobePDFSettings.framework   AdobePDFSettings   1.7  
   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.44656   79.613314
   dvatransport.framework   dvatransport   12.1.0.0  
   Cg.framework   NVIDIA Cg     
   AdobeXMP.framework   AdobeXMPCore   79.164036   79.164036
   AdobeJP2K.framework   AdobeJP2K   1.2.2.44568   79.273548
   dvaaudiodevice.framework   dvaaudiodevice   12.1.0.0  
   LogSession.framework   LogSession   8.1.0.40.48685  
   PlugPlugExternalObject.framework      9.2.0.46  
   AdobeScCore.framework   AdobeScCore   4.5.11.1   82.2
   AdobeSVGAGM.framework   AdobeSVGAGM   1.0.44578   79.613055
   dvametadataapi.framework   dvametadataapi   12.1.0.0  
   CITThreading.framework        
   WRServices.framework        
   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.44658   79.613319
   boost_threads.framework   boost_threads   12.1.0.0  
   aif.framework   aif   6.0.00.1   1.
   AdobeCoolType.framework   AdobeCoolType   5.17.00.44658   79.613319
   dvamediatypes.framework   dvamediatypes   12.1.0.0  
   AdbePM.framework   AdbePM   4.0.00.377265   1.613549
   boost_date_time.framework   boost_date_time   12.1.0.0  
   dynamic-torqnative.framework   Torq Native   1  
   AdobeMPS.framework   AdobeMPS   5.8.1.44729   79.613613
   dvaui.framework   dvaui   12.1.0.0  
   ahclient.framework   ahclient   4.0.0.0  
   ICUData.framework   ICUData      gtlib_12.0.23744
   dvamarshal.framework   dvamarshal   12.1.0.0  
   Unified Extensibility Platform  uxp-3.3.7.56


Required plug-ins:

   Accented Edges 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Adaptive Wide Angle 21.0.1, © 2014-2019 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin”
   Angled Strokes 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Average 21.0  © 1993-2019 Adobe. All rights reserved. - from the file “Average.plugin”
   Bas Relief 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   BMP 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Camera Raw 12.0 (322), Copyright © 2019 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Camera Raw Filter 12.0 (322), Copyright © 2019 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Chalk & Charcoal 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Charcoal 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Chrome 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Cineon 21.0  © 2002-2019 Adobe. All rights reserved. - from the file “Cineon.plugin”
   Clouds 21.0  © 1993-2019 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Color Halftone 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Colored Pencil 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Conté Crayon 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Craquelure 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crop and Straighten Photos 21.0  © 2003-2019 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin”
   Crop and Straighten Photos Filter 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Crosshatch 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crystallize 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Cutout 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Dark Strokes 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   De-Interlace 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dicom 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “dicom.plugin”
   Difference Clouds 21.0  © 1993-2019 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Diffuse Glow 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Displace 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dry Brush 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Eazel Acquire 21.0  © 2007-2019 Adobe. All rights reserved. - from the file “EazelAcquire.plugin”
   Entropy 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin”
   Export Color Lookup Tables 21.0  © 2012-2019 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Extrude 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   FastCore Routines 21.0  © 1990-2019 Adobe. All rights reserved. - from the file “FastCore.plugin”
   Fibers 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Film Grain 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Filter Gallery 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Fresco 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glass 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glowing Edges 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Grain 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Graphic Pen 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halftone Pattern 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halide Bottlenecks 21.0  © 2019 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin”
   HDRMergeUI 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin”
   HSB/HSL 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IFF Format 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IGES 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “U3D.plugin”
   Ink Outlines 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   JPEG 2000 21.0  © 2001-2019 Adobe. All rights reserved. - from the file “JPEG2000.plugin”
   Kurtosis 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin”
   Lens Blur 21.0.1, © 2002-2019 Adobe. All rights reserved. - from the file “Lens Blur.plugin”
   Lens Correction 21.0.1, © 2002-2019 Adobe. All rights reserved. - from the file “Lens Correct.plugin”
   Lens Flare 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Liquify 21.0.1, © 2001-2019 Adobe. All rights reserved. - from the file “Liquify.plugin”
   Matlab Operation 21.0  © 1993-2019 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Maximum 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mean 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin”
   Measurement Core 21.0  © 1993-2019 Adobe. All rights reserved. - from the file “MeasurementCore.plugin”
   Median 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mezzotint 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Minimum 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin”
   MMXCore Routines 21.0  © 1990-2019 Adobe. All rights reserved. - from the file “MMXCore.plugin”
   Mosaic Tiles 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Multiprocessor Support 21.0  © 1990-2019 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin”
   Neon Glow 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Note Paper 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   NTSC Colors 21.0  © 1993-2019 Adobe. All rights reserved. - from the file “NTSC Colors.plugin”
   Ocean Ripple 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   OpenEXR 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Paint Daubs 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Palette Knife 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Patchwork 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Paths to Illustrator 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   PCX 21.0  © 1989-2019 Adobe. All rights reserved. - from the file “PCX.plugin”
   Photocopy 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Picture Package Filter 21.0  © 1993-2019 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Pinch 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Pixar 21.0  © 1989-2019 Adobe. All rights reserved. - from the file “Pixar.plugin”
   Plaster 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Plastic Wrap 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Pointillize 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Polar Coordinates 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Portable Bit Map 21.0  © 1989-2019 Adobe. All rights reserved. - from the file “PBM.plugin”
   Poster Edges 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   PRC 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “U3D.plugin”
   Radial Blur 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Radiance 21.0  © 2003-2019 Adobe. All rights reserved. - from the file “Radiance.plugin”
   Range 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin”
   Render Color Lookup Grid 21.0  © 2012-2019 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Reticulation 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Ripple 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Rough Pastels 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Save for Web 21.0.1, © 1999-2019 Adobe. All rights reserved. - from the file “Save for Web.plugin”
   ScriptingSupport 21.0, © 2002-2019 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin”
   Shake Reduction 21.0.1, © 2014-2019 Adobe. All rights reserved. - from the file “Shake Reduction.plugin”
   Shear 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Skewness 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin”
   Smart Blur 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Smudge Stick 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Solarize 21.0  © 1993-2019 Adobe. All rights reserved. - from the file “Solarize.plugin”
   Spaces 21.0, © 2015-2019 Adobe. All rights reserved. - from the file “Spaces.plugin”
   Spatter 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Spherize 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Sponge 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Sprayed Strokes 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stained Glass 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stamp 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Standard Deviation 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin”
   Sumi-e 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Summation 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin”
   Targa 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Texturizer 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Tiles 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Torn Edges 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Twirl 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   U3D 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “U3D.plugin”
   Underpainting 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Vanishing Point 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “VanishingPoint.plugin”
   Variance 21.0  © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin”
   Water Paper 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Watercolor 21.0.1, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Wave 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wind 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wireless Bitmap 21.0  © 1989-2019 Adobe. All rights reserved. - from the file “WBMP.plugin”
   ZigZag 21.0.1, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

Optional and third party plug-ins: NONE


Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Unified Extensibility Platform - Extensions:

   com.adobe.ccx.start  3.1.0.156 - from the file "/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/UXP/com.adobe.ccx.start/"
CDO: 1.62.2
        CmdN: 1.0.0
        CDP: 1.89.2

Extensions:

   com.adobe.Butler.backend  2.3.4 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/CEP/extensions/com.adobe.Butler.backend/index.html”
   Libraries  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_6_70/index.html”
   com.adobe.stock.panel.licensing  0.1.0 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/CEP/extensions/com.adobe.stock.panel.licensing/index.html”
   New Document  3.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.0.0/fnft.html?v=3.0.0.4”
   com.adobe.inapp.typekit.purchase  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_6_70/purchaseTypekit.html”
   Home  2.8.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.8.0/index.html?v=2.8.0.148”
   com.adobe.capture.extension  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_6_70/extensions/capture/capture.html”
   Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”
   Export As  4.8.12 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/index.html”
   Export As  4.8.12 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/index.html”

Installed TWAIN devices: NONE

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J453 Adobe Employee
Adobe Employee ,
Nov 15, 2019 Nov 15, 2019

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Dang. No smoking gun there. I've not heard of another report of this with macOS 10.14 or later. I'll need to see if one of my colleagues has one of these macs with a AMD Radeon VII card.

Only other thing I can think of is to quit Photoshop and move the preferences folder out of:

Mac:Users/[user name]/Library/Preferences/Adobe Photoshop 2020 Settings/

Restart PS and see if the problem persists.

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naestyoh
Engaged ,
Nov 15, 2019 Nov 15, 2019

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Will do. I'll monitor. Thanks!
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naestyoh
Engaged ,
Nov 15, 2019 Nov 15, 2019

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Not sure you'll find one with Radeon 7.... I'll try disabling GPU next time this issue arises. I'm also moving up to Catalina soon.
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