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P: This Face Expression File is bad or corrupted

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I keep gettting the following error when I launch Photoshop 2020 on a Windows 10 64bit machine

This Face Expression File is bad or corrupted

I assume it relates to the Default Face Expression Presets.p3f file, which a scan reveals to be OK. The application launches after I click OK but how can I get rid of the error?

I have reinstalled, tried the clean up tool and there has even been an update since it started but still it persists. Is there anywhere I can find a replacement file?

Thanks in advance

Steve

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tedt6258165

Participating Frequently

getting error message every time I open PS, "this face expression file is bad or corrupted" v25.1

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jane-e

Community Expert

@tedt6258165

Does this work for you?

Try this solution for the "This Face Expression File is bad or corrupted" message box:

Quit Photoshop
Go to C:\Users\[username]\AppData\Roaming\Adobe in Windows File Explorer and search for "Face".
When you find a file called "FaceExpressionPresets.psp", rename it with .old at the end (to preserve it just in case).
Restart Photoshop. The file will recreate itself. If there is still an issue, the older file is still there and can be renamed again.

This is not a Developer question and I have moved your post to the Photoshop forum for you.

Jane

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tedt6258165

Participating Frequently

I don't have that path to follow

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Sam Stoof

Participating Frequently

Whenever I start up Photoshop 2024, I get this error, I can click enter and continue using Photoshop but how do I get rid of this error?

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Ged_Traynor

Community Expert

@Sam Stoof take a look at the correct answer in this thread to see if it helps

https://community.adobe.com/t5/photoshop-ecosystem-discussions/this-face-expression-file-is-bad-or-corrupted/m-p/11142736

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tiziano29309481yyg8

Participant

quando lancio photoshop mi compare questo messaggio "il file di espressione volto non valido o danneggiato"

versione photoshop 25

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Ged_Traynor

Community Expert

@tiziano29309481yyg8 take a look at the correct answer in this thread to see if it helps

https://community.adobe.com/t5/photoshop-ecosystem-discussions/this-face-expression-file-is-bad-or-corrupted/m-p/11142736

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D

DeviantWolf

Participant

So I just got this error and then after hitting ok and then get an error about Face Expression file as well. Anyone happen to have any advice to remeding this?

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O

ojoaomatos

Participant

Este erro aparece toda vez que eu vou abrir o Photoshop, o programa só abre depois que eu clico em "OK".

Estou usando a versão mais atualizada do Photoshop (v25.0), na versão anterior também estava com esse erro.

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Kevin Stohlmeyer

Community Expert

Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.

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satheeshlive_pro

Participant

Sadly i couldn't find any file named "face" in above mentioned destination,
But i was able to find the same file in "\AppData\Roaming\Adobe\Adobe Photoshop 2024\Adobe Photoshop 2024 Settings", i renamed it as above mentioned and the problem / error message is gone,
Thank you @larry_vh

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Kevin Stohlmeyer

Community Expert

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-this-face-expression-file-is-bad-or-corrupted/idi-p/11142736

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R

Ricardo32221538fv1v

Participant

cuando abro la app me sale este letrero, y cuando voy a exportar una imagen se daña, le salen unos cuadrso blancoas, alguien sabe que pasa.

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kglad

Community Expert

what app?

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R

Ricardo32221538fv1v

Participant

Para Photoshop 2024 última versión

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A

Ariel23510794dxu4

Participant

always when starting Photoshop the dialog "This facial expression file is invalid or damaged." how to solve?

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jane-e

Community Expert

always when starting Photoshop the dialog "This facial expression file is invalid or damaged." how to solve?
By @Ariel23510794dxu4

Try this solution for the "This Face Expression File is bad or corrupted" message box:

Quit Photoshop
Go to C:\Users\[username]\AppData\Roaming\Adobe in Windows File Explorer and search for "Face".
When you find a file called "FaceExpressionPresets.psp", rename it with .old at the end (to preserve it just in case).
Restart Photoshop. The file will recreate itself. If there is still an issue, the older file is still there and can be renamed again.

Jane

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S

saraj6918888

Known Participant

I'm having this problem too from a couple days. Did anyone solve this?

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S

stevew51667700Author

Participating Frequently

Yes, I posted the solution I got when I tweeted Adobe Care on August 3rd...

I renamed the file by adding .old at the end of its name. The file is located at "C:\Program Files\Adobe\Adobe Photoshop 2020\Required" in Windows, uninstalled Photoshop & then re-installed it.

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S

saraj6918888

Known Participant

thank you very much!

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giovannia11398946

Participant

Hi, I have a problem every time I start photoshop the following warning appears " File di espressione volto non valido o danneggiato" (I am Italian and I have an Italian photoshop version)
The problem remains even if I update photoshop to the latest version.
Thanks to those who want to help me

Giovanni

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