I have been having this annoying problem for several weeks now. None of the solutions on the internet work at all. If this is your first time reading about this problem, these are the solutions I've seen so far (none of them is a real solution, each one causes other problems):
- Uncheck "Use graphics processor" in the performance tab in configuration. Result: It disables the rotating canvas features for Wacom tablets after a couple of minutes or just instantly.
- Check "Deactivate native canvas" and/or "Older GPU Mode (pre 2016)" in technology previews tab. Result: It becomes absurdly lagged, it is useless to work, just moving the canvas makes it go at 1fps.
I also have all my drivers updated (GPU, Windows, Wacom), PS updated, and with priority for the GPU. Is there any real solution for this? I have an RTX 3080 8 GB. This should not happen.
Hi @David286748043kl2 Go to Photoshop Preferences/Technology Preview and check “Disable Native Canvas”. Then check “Use Older GPU Mode (2016)”. Quit and relaunch PS.
Andrew Sender • Adobe Employee, Jun 01, 2023Jun 01, 2023
Hi Everyone,
I reported the issue to engineering. In the meantime, you can workaround the issue by disabling Preferences -> Performance -> (GPU) Advanced Settings ... -> GPU Compositing.
Just had a file corrupted, wasting hours and hours of client work. They appeared while I was working on the document (Not sure if it occured during save or not), but basically some layers have huge rectangular areas of white that were empty of pixels, some colours have inverted, some sections have weird purple lines going through them.
It's a largish file, but certainly nowhere near as big as I've worked on recently. Infuriating and also incredibly worrying. I now have to spend hours recovering the work I've lost, but also super thankful it's not a piece I'd been working on for days/weeks as this could have been catastrophic.
Also, possibly connected, my password changed, presumably at the same time as the corruption (I have no idea what to) and I had to reset it to access photoshop again.
Sure: Newest version, but attempting to rectify in an older version now in fear that it's going to happen again.
As I work through trying to fix the file it seems that the corrupted areas don't seem to overlap other pixels, and the squares that have appeared all over the file seem to be the opposite colour to whatever colour is in the layer (so white squares appear next to black line layers, and green squares next to purple coloour or gradient layers
System info:
Adobe Photoshop Version: 24.7.0 20230719.r.643 efe3886 x64 Number of Launches: 153 Operating System: Windows 11 64-bit Version: 11 or greater 10.0.22621.1992 System architecture: Intel CPU Family:6, Model:14, Stepping:13 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading Physical processor count: 8 Logical processor count: 16 Processor speed: 2400 MHz Built-in memory: 65263 MB Free memory: 41856 MB Memory available to Photoshop: 51187 MB Memory used by Photoshop: 70 % Crash Handler: Adobe DCX Version: 7.1.5 SAM SDK Version: 4.1.4 ACP.local Status: - SDK Version: 3.2.0.1 - Core Sync Status: Reachable and compatible - Core Sync Running: 6.5.3.1 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 4.0.0 Content Credential Helper Version: 0.5.3 D3D12Warp renderer: Disabled. Manta Canvas: Enabled. Alias Layers: Disabled. Highbeam: Disabled. Wintab Digitizer Services Spec Version 1.4 Impl Version 1.39 Num Devices 2 Image tile size: 1024K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: 4.3.0 TextEngine: Unified Text Engine ======= GPU Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0 GPUForce: 0 useGPU: 1 useOpenCL: 1 isGPUCapable: 1 GPUName: NVIDIA GeForce GTX 1650 GPUVendor: NVIDIA IsNativeGPUCapable: 1 IsOpenGLGPUCapable: 1 IsOpenCLGPUCapable: 1 HasSufficientRAM: 1 GPU accessible RAM: 3,952 MB Required GPU accessible RAM: 1,500 MB UseGraphicsProcessorChecked: 1 UseOpenCLChecked: 1 Windows remote desktop: 0 Windows available feature level: 12.1 Windows required feature level: 12.0 Windows has required feature level: 1 Display: 1 Display Bounds: top=0, left=0, bottom=2160, right=3840 Display: 2 Display Bounds: top=-1440, left=-29, bottom=0, right=2531 Display: 3 Display Bounds: top=-1453, left=-3869, bottom=707, right=-29 ------- Sniffer output [0 ms] Launch GPUSnifferThread
Accented Edges 24.7 - from the file “Filter Gallery.8bf” Adaptive Wide Angle 24.7 - from the file “Adaptive Wide Angle.8bf” Angled Strokes 24.7 - from the file “Filter Gallery.8bf” Average 24.7 - from the file “Average.8bf” Bas Relief 24.7 - from the file “Filter Gallery.8bf” BMP 24.7 - from the file “Standard MultiPlugin.8bf” Camera Raw 15.4.1 - from the file “Camera Raw.8bi” Camera Raw Filter 15.4.1 - from the file “Camera Raw.8bi” Chalk && Charcoal 24.7 - from the file “Filter Gallery.8bf” Charcoal 24.7 - from the file “Filter Gallery.8bf” Chrome 24.7 - from the file “Filter Gallery.8bf” Cineon 24.7 - from the file “Cineon.8bi” Clouds 24.7 - from the file “Clouds.8bf” Color Halftone 24.7 - from the file “Standard MultiPlugin.8bf” Colored Pencil 24.7 - from the file “Filter Gallery.8bf” Conté Crayon 24.7 - from the file “Filter Gallery.8bf” Craquelure 24.7 - from the file “Filter Gallery.8bf” Crop and Straighten Photos 24.7 - from the file “CropPhotosAuto.8li” Crop and Straighten Photos Filter 24.7 - from the file “Standard MultiPlugin.8bf” Crosshatch 24.7 - from the file “Filter Gallery.8bf” Crystallize 24.7 - from the file “Standard MultiPlugin.8bf” Cutout 24.7 - from the file “Filter Gallery.8bf” Dark Strokes 24.7 - from the file “Filter Gallery.8bf” De-Interlace 24.7 - from the file “Standard MultiPlugin.8bf” Dicom 24.7 - from the file “Dicom.8bi” Difference Clouds 24.7 - from the file “Clouds.8bf” Diffuse Glow 24.7 - from the file “Filter Gallery.8bf” Displace 24.7 - from the file “Standard MultiPlugin.8bf” Dry Brush 24.7 - from the file “Filter Gallery.8bf” Entropy 24.7 - from the file “statistics.8ba” Export Color Lookup Tables 24.7 - from the file “Export3DLUT.8be” Extrude 24.7 - from the file “Standard MultiPlugin.8bf” FastCore Routines 24.7 - from the file “FastCore.8bx” Fibers 24.7 - from the file “Standard MultiPlugin.8bf” Film Grain 24.7 - from the file “Filter Gallery.8bf” Filter Gallery 24.7 - from the file “Filter Gallery.8bf” Fresco 24.7 - from the file “Filter Gallery.8bf” Glass 24.7 - from the file “Filter Gallery.8bf” Glowing Edges 24.7 - from the file “Filter Gallery.8bf” Grain 24.7 - from the file “Filter Gallery.8bf” Graphic Pen 24.7 - from the file “Filter Gallery.8bf” Halftone Pattern 24.7 - from the file “Filter Gallery.8bf” Halide Bottlenecks 24.7 - from the file “HalideBottlenecks.8bx” HDRMergeUI 24.7 - from the file “HDRMergeUI.8bf” HSB/HSL 24.7 - from the file “Standard MultiPlugin.8bf” IFF Format 24.7 - from the file “Standard MultiPlugin.8bf” Ink Outlines 24.7 - from the file “Filter Gallery.8bf” JPEG 2000 24.7 - from the file “JPEG2000.8bi” Kurtosis 24.7 - from the file “statistics.8ba” Lens Blur 24.7 - from the file “Lens Blur.8bf” Lens Correction 24.7 - from the file “Lens Correction.8bf” Lens Flare 24.7 - from the file “Standard MultiPlugin.8bf” Liquify 24.7 - from the file “Liquify.8bf” Matlab Operation 24.7 - from the file “ChannelPort.8bf” Maximum 24.7 - from the file “statistics.8ba” Mean 24.7 - from the file “statistics.8ba” Measurement Core 24.7 - from the file “MeasurementCore.8me” Median 24.7 - from the file “statistics.8ba” Mezzotint 24.7 - from the file “Standard MultiPlugin.8bf” Minimum 24.7 - from the file “statistics.8ba” MMXCore Routines 24.7 - from the file “MMXCore.8bx” Mosaic Tiles 24.7 - from the file “Filter Gallery.8bf” Multiprocessor Support 24.7 - from the file “MultiProcessor Support.8bx” Neon Glow 24.7 - from the file “Filter Gallery.8bf” Note Paper 24.7 - from the file “Filter Gallery.8bf” NTSC Colors 24.7 - from the file “NTSC Colors.8bf” Ocean Ripple 24.7 - from the file “Filter Gallery.8bf” OpenEXR 24.7 - from the file “Standard MultiPlugin.8bf” Paint Daubs 24.7 - from the file “Filter Gallery.8bf” Palette Knife 24.7 - from the file “Filter Gallery.8bf” Patchwork 24.7 - from the file “Filter Gallery.8bf” Paths to Illustrator 24.7 - from the file “Standard MultiPlugin.8bf” PCX 24.7 - from the file “PCX.8bi” Photocopy 24.7 - from the file “Filter Gallery.8bf” Picture Package Filter 24.7 - from the file “ChannelPort.8bf” Pinch 24.7 - from the file “Standard MultiPlugin.8bf” Pixar 24.7 - from the file “Pixar.8bi” Plaster 24.7 - from the file “Filter Gallery.8bf” Plastic Wrap 24.7 - from the file “Filter Gallery.8bf” Pointillize 24.7 - from the file “Standard MultiPlugin.8bf” Polar Coordinates 24.7 - from the file “Standard MultiPlugin.8bf” Portable Bit Map 24.7 - from the file “PBM.8bi” Poster Edges 24.7 - from the file “Filter Gallery.8bf” Radial Blur 24.7 - from the file “Standard MultiPlugin.8bf” Radiance 24.7 - from the file “Radiance.8bi” Range 24.7 - from the file “statistics.8ba” Render Color Lookup Grid 24.7 - from the file “Export3DLUT.8be” Reticulation 24.7 - from the file “Filter Gallery.8bf” Ripple 24.7 - from the file “Standard MultiPlugin.8bf” Rough Pastels 24.7 - from the file “Filter Gallery.8bf” Save for Web 24.7 - from the file “Save for Web.8be” ScriptingSupport 24.7 - from the file “ScriptingSupport.8li” Shear 24.7 - from the file “Standard MultiPlugin.8bf” Skewness 24.7 - from the file “statistics.8ba” Smart Blur 24.7 - from the file “Standard MultiPlugin.8bf” Smudge Stick 24.7 - from the file “Filter Gallery.8bf” Solarize 24.7 - from the file “Solarize.8bf” SP Substance Suite NO VERSION - from the file “MaterialSuite.8li” Spatter 24.7 - from the file “Filter Gallery.8bf” Spherize 24.7 - from the file “Standard MultiPlugin.8bf” Sponge 24.7 - from the file “Filter Gallery.8bf” Sprayed Strokes 24.7 - from the file “Filter Gallery.8bf” Stained Glass 24.7 - from the file “Filter Gallery.8bf” Stamp 24.7 - from the file “Filter Gallery.8bf” Standard Deviation 24.7 - from the file “statistics.8ba” Substance NO VERSION - from the file “MaterialFilter.8bf” Sumi-e 24.7 - from the file “Filter Gallery.8bf” Summation 24.7 - from the file “statistics.8ba” Targa 24.7 - from the file “Standard MultiPlugin.8bf” Texturizer 24.7 - from the file “Filter Gallery.8bf” Tiles 24.7 - from the file “Standard MultiPlugin.8bf” Torn Edges 24.7 - from the file “Filter Gallery.8bf” Twirl 24.7 - from the file “Standard MultiPlugin.8bf” Underpainting 24.7 - from the file “Filter Gallery.8bf” Vanishing Point 24.7 - from the file “VanishingPoint.8bf” Variance 24.7 - from the file “statistics.8ba” Water Paper 24.7 - from the file “Filter Gallery.8bf” Watercolor 24.7 - from the file “Filter Gallery.8bf” Wave 24.7 - from the file “Standard MultiPlugin.8bf” WIA Support 24.7 - from the file “WIASupport.8li” Wind 24.7 - from the file “Standard MultiPlugin.8bf” Wireless Bitmap 24.7 - from the file “WBMP.8bi” ZigZag 24.7 - from the file “Standard MultiPlugin.8bf”
Optional and third party plugins: NONE
Duplicate and Disabled plugins: NONE
Plugins that failed to load: NONE
Unified Extensibility Platform - Extensions:
Home Screen (Loaded) 6.7.0.42 - from the file "Required Folder" CDO: 1.141.0 CmdN: 1.18.8 CDP: 1.165.0 Projects: 1.7.0 Loaded at: 121 ms - launch time impact: 47 ms ccx-timeline (Prepared) 3.1.10.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder" Loaded at: 5256 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 24.10.0.0 - from the file "Required Folder" Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder" Loaded at: 126 ms - launch time impact: 0 ms Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder" Loaded at: 129 ms - launch time impact: 0 ms Content Credentials (Loaded) 0.37.3.0 - from the file "Required Folder" Loaded at: 3657 ms - launch time impact: 0 ms CC Libraries Panel (Prepared) 3.24.22.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\" CAPTURE: 2.0.41 STOCK: 4.0.2 Substance 3D (Loaded) 0.1.6.0 - from the file "Required Folder" Loaded at: 5258 ms - launch time impact: 0 ms Photoshop Adjustments Panel (Loaded) 1.29.13.0 - from the file "Required Folder" Loaded at: 5260 ms - launch time impact: 1 ms Photoshop UXP Export-As (Prepared) 5.8.23.0 - from the file "Required Folder" Photoshop Facepile (Loaded) 1.2.1.0 - from the file "Required Folder" Loaded at: 5261 ms - launch time impact: 0 ms Photoshop In App Messaging (Loaded) 4.2.1.0 - from the file "Required Folder" Loaded at: 5263 ms - launch time impact: 0 ms Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 3660 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 3662 ms - launch time impact: 0 ms Discover Panel (Loaded) 2306.76.0.24 - from the file "Required Folder" Loaded at: 5266 ms - launch time impact: 22 ms Neural Filters (Registered) 1.15.0.95 - from the file "Required Folder" Scan time: 0 ms - entries: 28
Extensions:
Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\index.html” com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\extensions\stock-panel-licensing\index.html” com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\extensions\capture\capture.html” Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html” Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html” com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\manager.html” Logi Options+ v1.48.434174.0 7.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\LogiOptionsPlusAdobe\index.html”
@DaveNeale is this on all files or just this one? Are you able to work with any files or do you see this happening with everything you open? One thing we see:
Vendor name: NVIDIA Driver date: 2023-03-09 000000.000000-000 Driver age: 5 months Driver version: 31.0.15.2879 - make sure you have updated drivers, restart and see if the issue persists.
It's not just the appearance(preview) that changes, it's actually damaging the image, right? Any files that you have damaged psd or tiff, jpg, png will get more detailed help if you share them to the Adobe team below. @CShubert <<<< Give it to this person. I remember there was a similar bug like this in Photoshop 23.4 last year, but I remember the Adobe team was able to find a solution faster by sharing an image of the actual problem at that time.
@CoryShubert Yes, just one file, and I think it was while I was working on it, or during a save. I can send the PSD if helpful, but in messages it doesn seem I can attach one? I'm not super tech savy, but have follwed the below instructions and also checked and the driver for Nvidia seems to be the newest. As mentioned in the first post I often work with large files, and this is well within my usual ballpark so can't imagine that's the issue. @Jqqerry Thanks for the help! And yes, the squares and damage were new pixels that appearred in a LOT of the layers in the PSD (I'm going to guess this affected maybe 50 layers at a suuuper rough guess) but they didn't appear on all layers, and none of the new pixels seemed to overlay pixels I'd already created (so all in empty alpha sections of a layer, which luckily meant to recover the file I just had to go through all affected layers and delete the random squares). Only one layer seemed to have had it's pixel colours inverted, but as it was a flat colour layer it could just be filled again.
I have some big issues with Photoshop. Basically, very frequently, it broke. It's difficult to describe, the video can speak for me! I have those kind of visual bug, impossible to work.
I can add that:
- Scrolling zoom stop working and the option it's greyed out
- everything looks low-res
- if I restart photoshop, it works again (but after some times it gets broken again.)
My pc: Matebook D 15 huawei
Processor: AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx 2.30 GHz
Ram: 8,00 GB (6,94 GB usable)
64bit
Windows 11 home, version 22H2
Photoshop 24.7
Everything is updated, it was broken also with previous photoshop versions.
Hi @AdrianaFilippini DO NOT uninstall Photoshop. Go to Photoshop Preferences/Technology Preview and check “Disable Native Canvas”. Then check “Use Older GPU Mode (2016)”. Quit and relaunch PS.
Hi, I've been having this issue on and off for a while now, sometimes fixed by restarting Photoshop or sometimes not. I've enabled gpu use, and I have plenty of memory available for Photoshop's use. I've also turned on "disable native display" as suggested by some users here to fix somewhat similar issues. I haven't been able to find anyone with my exact problem though. This is rather inconvenient of course when I'm trying to draw (my primary use for this program) and I can't even see what I'm doing because it's all showing up as pixelated white blocks instead of the brush or eraser or whatever it is I'm trying to do. See video below for what I'm talking about- I've just updated to the latest version of Photoshop and am running the latest version of Windows 10 with a RTX 3070 GPU, an AMD Ryzen 5 2600, and 32 GB of RAM.
Accented Edges 24.7 - from the file “Filter Gallery.8bf” Adaptive Wide Angle 24.7 - from the file “Adaptive Wide Angle.8bf” Angled Strokes 24.7 - from the file “Filter Gallery.8bf” Average 24.7 - from the file “Average.8bf” Bas Relief 24.7 - from the file “Filter Gallery.8bf” BMP 24.7 - from the file “Standard MultiPlugin.8bf” Camera Raw 15.5 - from the file “Camera Raw.8bi” Camera Raw Filter 15.5 - from the file “Camera Raw.8bi” Chalk && Charcoal 24.7 - from the file “Filter Gallery.8bf” Charcoal 24.7 - from the file “Filter Gallery.8bf” Chrome 24.7 - from the file “Filter Gallery.8bf” Cineon 24.7 - from the file “Cineon.8bi” Clouds 24.7 - from the file “Clouds.8bf” Color Halftone 24.7 - from the file “Standard MultiPlugin.8bf” Colored Pencil 24.7 - from the file “Filter Gallery.8bf” Conté Crayon 24.7 - from the file “Filter Gallery.8bf” Craquelure 24.7 - from the file “Filter Gallery.8bf” Crop and Straighten Photos 24.7 - from the file “CropPhotosAuto.8li” Crop and Straighten Photos Filter 24.7 - from the file “Standard MultiPlugin.8bf” Crosshatch 24.7 - from the file “Filter Gallery.8bf” Crystallize 24.7 - from the file “Standard MultiPlugin.8bf” Cutout 24.7 - from the file “Filter Gallery.8bf” Dark Strokes 24.7 - from the file “Filter Gallery.8bf” De-Interlace 24.7 - from the file “Standard MultiPlugin.8bf” Dicom 24.7 - from the file “Dicom.8bi” Difference Clouds 24.7 - from the file “Clouds.8bf” Diffuse Glow 24.7 - from the file “Filter Gallery.8bf” Displace 24.7 - from the file “Standard MultiPlugin.8bf” Dry Brush 24.7 - from the file “Filter Gallery.8bf” Entropy 24.7 - from the file “statistics.8ba” Export Color Lookup Tables 24.7 - from the file “Export3DLUT.8be” Extrude 24.7 - from the file “Standard MultiPlugin.8bf” FastCore Routines 24.7 - from the file “FastCore.8bx” Fibers 24.7 - from the file “Standard MultiPlugin.8bf” Film Grain 24.7 - from the file “Filter Gallery.8bf” Filter Gallery 24.7 - from the file “Filter Gallery.8bf” Fresco 24.7 - from the file “Filter Gallery.8bf” Glass 24.7 - from the file “Filter Gallery.8bf” Glowing Edges 24.7 - from the file “Filter Gallery.8bf” Grain 24.7 - from the file “Filter Gallery.8bf” Graphic Pen 24.7 - from the file “Filter Gallery.8bf” Halftone Pattern 24.7 - from the file “Filter Gallery.8bf” Halide Bottlenecks 24.7 - from the file “HalideBottlenecks.8bx” HDRMergeUI 24.7 - from the file “HDRMergeUI.8bf” HSB/HSL 24.7 - from the file “Standard MultiPlugin.8bf” IFF Format 24.7 - from the file “Standard MultiPlugin.8bf” Ink Outlines 24.7 - from the file “Filter Gallery.8bf” JPEG 2000 24.7 - from the file “JPEG2000.8bi” Kurtosis 24.7 - from the file “statistics.8ba” Lens Blur 24.7 - from the file “Lens Blur.8bf” Lens Correction 24.7 - from the file “Lens Correction.8bf” Lens Flare 24.7 - from the file “Standard MultiPlugin.8bf” Liquify 24.7 - from the file “Liquify.8bf” Matlab Operation 24.7 - from the file “ChannelPort.8bf” Maximum 24.7 - from the file “statistics.8ba” Mean 24.7 - from the file “statistics.8ba” Measurement Core 24.7 - from the file “MeasurementCore.8me” Median 24.7 - from the file “statistics.8ba” Mezzotint 24.7 - from the file “Standard MultiPlugin.8bf” Minimum 24.7 - from the file “statistics.8ba” MMXCore Routines 24.7 - from the file “MMXCore.8bx” Mosaic Tiles 24.7 - from the file “Filter Gallery.8bf” Multiprocessor Support 24.7 - from the file “MultiProcessor Support.8bx” Neon Glow 24.7 - from the file “Filter Gallery.8bf” Note Paper 24.7 - from the file “Filter Gallery.8bf” NTSC Colors 24.7 - from the file “NTSC Colors.8bf” Ocean Ripple 24.7 - from the file “Filter Gallery.8bf” OpenEXR 24.7 - from the file “Standard MultiPlugin.8bf” Paint Daubs 24.7 - from the file “Filter Gallery.8bf” Palette Knife 24.7 - from the file “Filter Gallery.8bf” Patchwork 24.7 - from the file “Filter Gallery.8bf” Paths to Illustrator 24.7 - from the file “Standard MultiPlugin.8bf” PCX 24.7 - from the file “PCX.8bi” Photocopy 24.7 - from the file “Filter Gallery.8bf” Picture Package Filter 24.7 - from the file “ChannelPort.8bf” Pinch 24.7 - from the file “Standard MultiPlugin.8bf” Pixar 24.7 - from the file “Pixar.8bi” Plaster 24.7 - from the file “Filter Gallery.8bf” Plastic Wrap 24.7 - from the file “Filter Gallery.8bf” Pointillize 24.7 - from the file “Standard MultiPlugin.8bf” Polar Coordinates 24.7 - from the file “Standard MultiPlugin.8bf” Portable Bit Map 24.7 - from the file “PBM.8bi” Poster Edges 24.7 - from the file “Filter Gallery.8bf” Radial Blur 24.7 - from the file “Standard MultiPlugin.8bf” Radiance 24.7 - from the file “Radiance.8bi” Range 24.7 - from the file “statistics.8ba” Render Color Lookup Grid 24.7 - from the file “Export3DLUT.8be” Reticulation 24.7 - from the file “Filter Gallery.8bf” Ripple 24.7 - from the file “Standard MultiPlugin.8bf” Rough Pastels 24.7 - from the file “Filter Gallery.8bf” Save for Web 24.7 - from the file “Save for Web.8be” ScriptingSupport 24.7 - from the file “ScriptingSupport.8li” Shear 24.7 - from the file “Standard MultiPlugin.8bf” Skewness 24.7 - from the file “statistics.8ba” Smart Blur 24.7 - from the file “Standard MultiPlugin.8bf” Smudge Stick 24.7 - from the file “Filter Gallery.8bf” Solarize 24.7 - from the file “Solarize.8bf” SP Substance Suite NO VERSION - from the file “MaterialSuite.8li” Spatter 24.7 - from the file “Filter Gallery.8bf” Spherize 24.7 - from the file “Standard MultiPlugin.8bf” Sponge 24.7 - from the file “Filter Gallery.8bf” Sprayed Strokes 24.7 - from the file “Filter Gallery.8bf” Stained Glass 24.7 - from the file “Filter Gallery.8bf” Stamp 24.7 - from the file “Filter Gallery.8bf” Standard Deviation 24.7 - from the file “statistics.8ba” Substance NO VERSION - from the file “MaterialFilter.8bf” Sumi-e 24.7 - from the file “Filter Gallery.8bf” Summation 24.7 - from the file “statistics.8ba” Targa 24.7 - from the file “Standard MultiPlugin.8bf” Texturizer 24.7 - from the file “Filter Gallery.8bf” Tiles 24.7 - from the file “Standard MultiPlugin.8bf” Torn Edges 24.7 - from the file “Filter Gallery.8bf” Twirl 24.7 - from the file “Standard MultiPlugin.8bf” Underpainting 24.7 - from the file “Filter Gallery.8bf” Vanishing Point 24.7 - from the file “VanishingPoint.8bf” Variance 24.7 - from the file “statistics.8ba” Water Paper 24.7 - from the file “Filter Gallery.8bf” Watercolor 24.7 - from the file “Filter Gallery.8bf” Wave 24.7 - from the file “Standard MultiPlugin.8bf” WIA Support 24.7 - from the file “WIASupport.8li” Wind 24.7 - from the file “Standard MultiPlugin.8bf” Wireless Bitmap 24.7 - from the file “WBMP.8bi” ZigZag 24.7 - from the file “Standard MultiPlugin.8bf”
Optional and third party plugins: NONE
Duplicate and Disabled plugins: NONE
Plugins that failed to load: NONE
Unified Extensibility Platform - Extensions:
Home Screen (Loaded) 6.7.0.42 - from the file "Required Folder" CDO: 1.141.0 CmdN: 1.18.8 CDP: 1.165.0 Projects: 1.7.0 Loaded at: 133 ms - launch time impact: 44 ms ccx-timeline (Prepared) 3.1.10.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder" Loaded at: 5339 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 24.10.0.0 - from the file "Required Folder" Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder" Loaded at: 136 ms - launch time impact: 0 ms Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder" Loaded at: 138 ms - launch time impact: 0 ms CC Libraries Panel (Prepared) 3.24.22.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\" CAPTURE: 2.0.41 STOCK: 4.0.2 Substance 3D (Loaded) 0.1.6.0 - from the file "Required Folder" Loaded at: 5341 ms - launch time impact: 0 ms Photoshop Adjustments Panel (Loaded) 1.29.13.0 - from the file "Required Folder" Loaded at: 5343 ms - launch time impact: 1 ms Photoshop UXP Export-As (Prepared) 5.8.23.0 - from the file "Required Folder" Photoshop Facepile (Loaded) 1.2.1.0 - from the file "Required Folder" Loaded at: 5344 ms - launch time impact: 0 ms Photoshop In App Messaging (Loaded) 4.2.1.0 - from the file "Required Folder" Loaded at: 5345 ms - launch time impact: 0 ms Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 4790 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 4792 ms - launch time impact: 0 ms Discover Panel (Loaded) 2306.76.0.24 - from the file "Required Folder" Loaded at: 5348 ms - launch time impact: 19 ms Content Credentials (Registered) 0.37.3.0 - from the file "Required Folder" Neural Filters (Registered) 1.15.0.95 - from the file "Required Folder" Scan time: 0 ms - entries: 38
Extensions:
Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\index.html” com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\extensions\stock-panel-licensing\index.html” com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\extensions\capture\capture.html” Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html” Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html” com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\manager.html”
@intelligent_curiosity5C8D Go to Photoshop Preferences/Technology Preview and check “Disable Native Canvas”. Then check “Use Older GPU Mode (2016)”. Quit and relaunch PS.
With the recent update that there is no use older GPU Mode(2016) in my preferences, and the white box becomes black when I have Disable Native Canvas on.
@Li5FE0@Travis S182 Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.
The option to check "use older" doesnt exist. Just unchecking disable native canvas slowed down photoshop to a frustrating degree so I ended up having to "disabling Preferences -> Performance -> (GPU) Advanced Settings ... -> GPU Compositing." to fix it
Adobe Photoshop Version: 24.7.0 20230719.r.643 efe3886 x64 Number of Launches: 237 Operating System: Mac OS 13.4.1 System architecture: Intel CPU Family:6, Model:14, Stepping:13 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading Physical processor count: 8 Logical processor count: 16 Processor speed: 2300 MHz Built-in memory: 32768 MB Free memory: 15822 MB Memory available to Photoshop: 28415 MB Memory used by Photoshop: 70 % Crash Handler: Adobe DCX Version: 7.1.5 SAM SDK Version: 4.1.4 ACP.local Status: - SDK Version: 3.2.0.1 - Core Sync Status: Reachable and compatible - Core Sync Running: 6.6.1.1 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 4.0.0 Content Credential Helper Version: 0.5.3 Precise Color Management for HDR Display: Disabled. Manta Canvas: Enabled. Alias Layers: Disabled. Highbeam: Disabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: 4.3.0 TextEngine: Unified Text Engine ======= GPU Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0 GPUForce: 0 useGPU: 1 useOpenCL: 1 isGPUCapable: 1 GPUName: AMD Radeon Pro 5500M GPUVendor: AMD IsNativeGPUCapable: 1 IsOpenGLGPUCapable: 1 IsOpenCLGPUCapable: 1 HasSufficientRAM: 1 GPU accessible RAM: 4,278 MB Required GPU accessible RAM: 1,500 MB UseGraphicsProcessorChecked: 1 UseOpenCLChecked: 1 Display: 1 Display Bounds: top=0, left=0, bottom=1120, right=1792 High DPI Monitor Main Display Display: 2 Display Bounds: top=0, left=1792, bottom=1080, right=3712 Display: 3 Display Bounds: top=0, left=-1920, bottom=1080, right=0 ------- Sniffer output [0 ms] Launch GPUSnifferThread
I turned this on and undid this.."disabling Preferences -> Performance -> (GPU) Advanced Settings ... -> GPU Compositing." so far it hasnt returned but i have noticed that its not a persistant issue that it happens from time to time so ill write back if it happens again! Thank you so much for your help so far!