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action opens dialog box without modal included

Explorer ,
Jun 11, 2024 Jun 11, 2024

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Photoshop actions started acting weird. in grayscale mode, It stops to open a dialog box. This should happen only when there is a modal included at this particular step of the action.  This issue is apparent only with grayscale images. In RGB mode the action works as it should. Why is this happening? It used to be working fine before. 

Bug Unresolved
TOPICS
Actions and scripting , Windows

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35 Comments
LEGEND ,
Jun 11, 2024 Jun 11, 2024

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Why is it showing a custom preset?

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Explorer ,
Jun 11, 2024 Jun 11, 2024

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It is because I set a specific value in the level adjustment dialog box and recorded it as an action step. When I play the action the dialog box shouldn't open up. action issue.JPEG

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LEGEND ,
Jun 11, 2024 Jun 11, 2024

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Yes, the dialog will open if you have to make adjustments. An action saves state but if that state is not available then you either get an error or a dialog.

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Explorer ,
Jun 11, 2024 Jun 11, 2024

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But I don't want to make any adjustments. I recorded the adjustments in the action and I want the action to play it without me interfering. And why the state is not available? if I manage to record it, where does it go?

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LEGEND ,
Jun 11, 2024 Jun 11, 2024

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You have custom settings. You'll need to re-record this step.

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Explorer ,
Jun 11, 2024 Jun 11, 2024

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Could you please explain, I really don't understand what you mean. Also can you please explain why the "custom settings" thing is not an issue in RGB mode, the action works just fine? please watch the screen video

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People's Champ ,
Jun 12, 2024 Jun 12, 2024

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Try resetting your preferences . This shouldn't happen.

 

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Explorer ,
Jun 13, 2024 Jun 13, 2024

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I've tried that, did not work, I re-installed photoshop, it did not work, i think it is a bug

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People's Champ ,
Jun 13, 2024 Jun 13, 2024

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What's your version of Photoshop?
Could you show which channels are in your "gray" file?
Or better yet, attach the original here.
It confuses me that you have “gray channel” recorded into your Action.
I can only have "current channel" or "black channel" (PS CS6 or PS CC2020)
When playing back and trying to correct a non-existent channel,
a dialog will appear, regardless of the state of the show dialog checkbox.

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Explorer ,
Jun 14, 2024 Jun 14, 2024

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it doesn't matter what photo I am working on...as long as it is in grayscale mode. It can be any photo. It can be any channel. I had done this task many times before, and it worked fine. 

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Explorer ,
Jun 14, 2024 Jun 14, 2024

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Adobe Photoshop Version: 25.9.0 20240516.r.573 296f739 x64

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People's Champ ,
Jun 14, 2024 Jun 14, 2024

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quote

Adobe Photoshop Version: 25.9.0 20240516.r.573 296f739 x64


By @Monstrik
I don't have this version of Photoshop, so I can neither confirm nor deny.
If you want this fixed, create a bug-report .
 
 

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Explorer ,
Jun 15, 2024 Jun 15, 2024

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But can you record such action on your version of Photoshop? also, does it play without stopping?

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Explorer ,
Jun 15, 2024 Jun 15, 2024

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No modal control is included, but the Action in grayscale mode stops playing and opens the dialog box. 

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People's Champ ,
Jun 15, 2024 Jun 15, 2024

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Yes, everything works fine for me. And I also said that I am recording a different channel, not the same as yours. I think this is the reason. Perhaps someone who has the same version can confirm the behavior like yours. If yes, then this is definitely a bug.

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Community Expert ,
Jun 15, 2024 Jun 15, 2024

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I can't see anything on a low resolution video.

 

Please post a screenshot of the Actions panel with all the steps fully expanded.

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Explorer ,
Jun 15, 2024 Jun 15, 2024

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Could you please click the settings button to increase the resolution?
for inceasing resolution.jpeg

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People's Champ ,
Jun 15, 2024 Jun 15, 2024

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Check how the Action recorded using my Photoshop works for you.

https://disk.yandex.ru/d/ZPDLn5PNcaaL-Q

 

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Explorer ,
Jun 18, 2024 Jun 18, 2024

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I don't understand. I have an issue with Photoshop. The experts in the Adobe community suggested I report it as a bug. The post was returned to the discussion board, indicating it was not a bug. If the experts cannot explain such Photoshop behavior, there are no answers in Adobe "Learn and Support" regarding this issue and I cannot do my job because of this issue. What adobe is charging me for?1.jpg2.jpg3.jpg4.jpg5.jpg6.jpg7.jpg8.jpg9.jpg10.jpg

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People's Champ ,
Jun 20, 2024 Jun 20, 2024

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Perhaps no one understands what is happening to you. Possibly a problem with the translation. Try replacing the word "included" with "turned on" in the description.
)

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Community Expert ,
Jun 20, 2024 Jun 20, 2024

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I can't comment on why a post tagged as Bug was changed to a Discussion.

 

A bug report requires Photoshop version and build information, as well as OS info, in addition to the step-by-step required to reproduce the issue.

 

Community Experts are just end-user volunteers, they are not Adobe employees.

 

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Community Expert ,
Jun 20, 2024 Jun 20, 2024

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I can reproduce the issue in Ps 2024 (25.9.1) on Intel Mac chipset Monterey 12.7.5

 

The work-around would be to convert the grayscale mode to RGB, run the grayscale level action, then convert back to grayscale mode.

 

I'll ask a moderator to change this post from discussion to bug.

 

Another post on the same topic can be found here:

 

https://community.adobe.com/t5/photoshop-ecosystem-discussions/action-opens-dialog-box-without-modal...

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Community Expert ,
Jun 20, 2024 Jun 20, 2024

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@r-bin 

 

Your action works fine for me!

 

Your action targets the "current channel", while the OP's action was targeting "gray channel".

 

That being said, I can reproduce the issue when recording the action in Ps 2024 (25.9.1).

 

There are now 2 posts on this topic:

 

https://community.adobe.com/t5/photoshop-ecosystem-discussions/no-modal-control-is-included-but-the-...

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Explorer ,
Jul 09, 2024 Jul 09, 2024

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That is a great workaround, thank you very much! I hope Photoshop can fix this issue ASAP

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Community Expert ,
Jul 09, 2024 Jul 09, 2024

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As both this and the other topic are labeled as discussions and not ss bugs, Adobe developers may not be aware of the issue.

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