Adobe CC Tutorials

[brian strevens]

I have a brand new iMac 24. Why does creative cloud want to download photoshop every time I want to try tutorials when I already have PS on my CC plan and on my computer already?

[jane-e]

Please show a screenshot.

Jane

[brian strevens]

 when I click on "Open in Photoshop" instead of launching my app, it always downloads a photoshop installer .dmg

[kevin stohlmeyer]

Are you logged in on the site?

[brian strevens]

Yes. It logs me in.  I can download the asset image, but I can't seem to copy/use the saved image in my own PS app

The downloaded asset appears  in Ps Beta from photoshop.adobe.com. There is a header that states "photoshop is not yet supported in this browser..." (I use Safari 16.3) This is weird as Adobe doesnt support Apples Safari but ask me to use Chrome. Is this part of the problem? Also why do the downloaded images open in Ps Beta? Again, why cant I use my latest PS app 24.2.0? This is not what I would call a user friendly tutorial! It seems that I have to jump through hoops and spend hours just to try a technique. Surely I'm not the only one having these issues. Thank you for your assistance, I do appreciate it. If you have any suggestions, I'll reply later today as I have an appointment now. Thank you again.

[jane-e]

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@brian strevens wrote:

There is a header that states "photoshop is not yet supported in this browser..." (I use Safari 16.3) This is weird as Adobe doesnt support Apples Safari but ask me to use Chrome. Is this part of the problem?

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Try it in Chrome or Firefox and let us know if that solves your issue.

Jane

[jane-e]

why do the downloaded images open in Ps Beta? Again, why cant I use my latest PS app 24.2.0?

By @brian strevens

File associations are controlled by your OS, not by the tutorial. Open Finder > right-click any psd > Cmd+I > change all psds to open in Photoshop.

Details here:

https://support.apple.com/guide/mac-help/choose-an-app-to-open-a-file-on-mac-mh35597/mac

Jane