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Can't use my pen on my canvas

Community Beginner ,
Jul 13, 2021 Jul 13, 2021

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Hey peeps

 

I've recently run into a problem where Photoshop won't work with my pen display. I can use the pen to maneuver the menus, but when i touch the canvas nothing shows up. My mouse paints lines just fine though, and i don't have this problem when working in other art programs. Such a weird occurance. Should i just try to reinstall Photoshop or something?

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correct answers 1 Correct answer

Community Beginner , Jul 13, 2021 Jul 13, 2021

I'm an absolute goof. All i had to do to resolve the problem in the end was update my Photoshop to the most recent version. Thanks for all the advice, the problem is solved. Sorry for any inconvenience. 

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Community Expert ,
Jul 13, 2021 Jul 13, 2021

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If it's a Wacom tablet, have you checked your settings in there?

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Community Beginner ,
Jul 13, 2021 Jul 13, 2021

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It's an older Huion pen display. I've fiddled with the settings but can't find the problem.

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Explorer ,
Jul 13, 2021 Jul 13, 2021

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I have no idea what you have tried.   June 22 I posted this message (lvartist):

Re: issues with Huion H610PRO - Adobe Support Community - 12129186

 

 

 

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Community Beginner ,
Jul 13, 2021 Jul 13, 2021

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Really just restarted the programs and the computer. I'm not great at the technical stuff.

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Community Expert ,
Jul 13, 2021 Jul 13, 2021

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Okay you do have the pen tool selected and a layer selected? (Just getting the basics out of the way here)

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Community Beginner ,
Jul 13, 2021 Jul 13, 2021

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Yes i have, and when i try with my mouse it works just fine, it's only the pen that doesn't register. I can click on the photoshop menus with the pen just fine too. It's only on the canvas itself the problem lies.

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Community Expert ,
Jul 13, 2021 Jul 13, 2021

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I found the same issue in a post from a few years ago - try this:

Had to uninstall the driver, switch off my main monitor and only use the graphics display when reinstalling the driver and made sure the scaling was set to 100%.

https://community.adobe.com/t5/photoshop/photoshop-not-painting-with-huion-kamvas-gt-156hd-v2-please... 

 

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Community Beginner ,
Jul 13, 2021 Jul 13, 2021

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I'm working off a laptop so i can't really just shut my main monitor off. Just tried to re-install the driver for my pen display and that didn't solve the issue.

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Community Beginner ,
Jul 13, 2021 Jul 13, 2021

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I'm an absolute goof. All i had to do to resolve the problem in the end was update my Photoshop to the most recent version. Thanks for all the advice, the problem is solved. Sorry for any inconvenience. 

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New Here ,
Mar 11, 2023 Mar 11, 2023

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I have the issue too and can replicate it. If you have Preferences->Tools->Enable Flick Panning turned on and you are zoomed and and you flick you canvas around to move it it will lock the canvas after a random number if moves. Disabling the Flick panning seemed to resolve the issue. Seems like and Adobe bug to me.

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