P: Photoshop 24.3 Strobes in Black and White when Opening files

[kathyv29656185]

when attempting to open a photo in Photoshop on my HP Laptop, details below, the photo appears in the layers tab bottom right, but not in the workspace /desktop: It is a constant Black / White strobe. The desktop /workspace flashes Black and white

.
Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz
Installed RAM 16.0 GB (15.9 GB usable)

System type 64-bit operating system, x64-based processor

Edition Windows 10 Pro
Version 21H2
Installed on ‎24/‎03/‎2021
OS build 19044.2604
Experience Windows Feature Experience Pack 120.2212.4190.0

[Michel LAnge]

Bonjour
Suite à la dernière mise à jour de Photoshop, sous windows 10, je ne peux plus ouvrir d'image.

L'application semble se lancer correctement, mais lorsque je tente d'ouvrir une image, j'ai un clignotement stroboscopique noir et blanc dans la fenêtre image.
J'ai fait les mises à jour du processeur graphique et le statut détecte par Photoshop est détecté compatible. Si je reviens à la version antérieure, tout fonctionne normalement.

[Monica25694259eyeq]

Im having the same problem! But when i get to the old version the problem continues!!

[Michel LAnge]

Même chose je suis obligé de décocher  " utiliser un processeur graphique" de la boite de performances.
j'ai une Nvidia Geforce GTX 750 Ti à jour 

[Jeff Arola]

In photoshop go to Edit > Preferences > Technology Previews and enable Deactivate Native Canvas, then restart Photoshop

Now you should be okay to enable Use Graphics Processor

[CRISTINA OTERO]

When I start Photoshop 2023, my screen blinks and flashes all the time and I can't open any archive.  I am an Creative Cloud member and had been using a laptop Assus that has Windows 10 and until download the new version, the program works perfectly.   The Graphic processor is compatible.  Suggestions?  Thank you.

[Jeff Arola]

In photoshop go to Edit > Preferences > Technology Previews and enable Deactivate Native Canvas, then restart Photoshop

[CRISTINA OTERO]

The problem was solved. Thanks!

[Lois L]

When I open photoshop everything is normal.  When I open an image the page flashes white and won't open the image.https://youtu.be/rQVvuUpgiDw 

[Ranjisha Sengupta]

Hi @Lois L 

We're aware of this issue & the team is working on a fix.

Go to Edit > Preferences > Technology Previews and enable Deactivate Native Canvas option, then restart Photoshop.

Please check this community discussion to try the workarounds available:

adobe.ly/3TH5BM3

Thanks for your patience!

Best,

Ranjisha

[Lois L]

Thank you. That fixed the problem.--
Sent from Gmail Mobile

[Carleen92]

Everytime i try to open or use photoshop it acts like a strobe light. i have closed photoshop, shutdown computer, uninstall then re install and nothing is working. any help is appreciated. thank you

[Jeff Arola]

In photoshop go to Edit > Preferences > Technology Previews and enable Deactivate Native Canvas, then restart Photoshop

[David295809648u4g]

Will adding a new graphics card with direct x 12 support, 2gb GPU ram also fix this problem instead of the onboard Intel graphics ?

[Joachim295859098pj2]

Photoshop v 24.4.1 neu installiert, Wenn ich ein Foto lade, (egalwelches Format) dann blinkt das Bild nur sehr schnell weiß. Sonst passiet nichts.

Bei Photoshop CS6 passiert das nicht.

Bei meinem Laptop habe ich alle Treiber aktuallisiert.

Win 10 Ver 22H2

HP Laptop 17-by0xxx

[mframos]

Every files I open in Photoshop make the monitor blink until I close the file. 
Version 24.4.1
Windows 64 bits

[AxelMatt]

Goto Edit > Preferences > Technology Previews and enable  the option "Deactivate Native Canvas",

then restart Photoshop.

[alexander29596402hmt9]

Hello. After I updated my Photoshop to the latest version I am encountering a serious problem, that prevents me from using the application. Whenever I create a new file to work on, after the ui loads with all the menus and toolbars - the white canvas starts blinking from black to white thus making the use of the application impossible.

Hello. After I updated my Photoshop to the latest version I am encountering a serious problem, that prevents me from using the application. Whenever I create a new file to work on, after the ui loads with all the menus and toolbars - the white canvas starts blinking from black to white thus making the use of the application impossible. Also when I switch from full screen to windowed the canvas stops blinking and just turns black. I have attached a gif displaying the problem that occurs.

[AxelMatt]

Goto to "Preferences" > "Technology Previews" and enabling "Deactivate Native Canvas".

Restart Photoshop and check.

[alexander29596402hmt9]

Thank you, that resolved the problem!

[Roland26482689peya]

Regardless of which image I want to open, the screen flickers endlessly. I made a screen recording of the problem. 

[kglad]

@Roland26482689peya 

open photoshop>edit>preferences>technology preview>check "disable native canvas"

then restart photoshop

[efremb3381617]

good morning,
since version 24.4.1 the screen of photoshop flickers quickly. I had to reinstall the 24.3
Thank you

[Ranjisha Sengupta]

Hi @efremb3381617 

Thanks for your patience.

Please Go to Preferences > Technology Previews and check "Disable Native Canvas" - then restart Photoshop.

Does the problem still occur? 

We have investigated the error, and it has also been found reproducible on our end. This is acknowledged, and currently, workarounds are available in this discussion: https://community.adobe.com/t5/photoshop-ecosystem-discussions/p-photoshop-strobes-black-and-white-w...

Best,

Ranjisha

[Rita29609694vh4x]

Após a atualização do Photoshop não consigo mais abrir nenhum arquivo de foto. Ao invés de abrir  a imagem, fica piscando a tela. Desinstalei e reinstalei mas não adiantou.

[TheDigitalDog]

Try enabling "Deactivate Native Canvas" in General Preferences and restarting Photoshop; better?