P: Photoshop 24.3 Strobes in Black and White when Opening files

[kathyv29656185]

when attempting to open a photo in Photoshop on my HP Laptop, details below, the photo appears in the layers tab bottom right, but not in the workspace /desktop: It is a constant Black / White strobe. The desktop /workspace flashes Black and white

.
Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz
Installed RAM 16.0 GB (15.9 GB usable)

System type 64-bit operating system, x64-based processor

Edition Windows 10 Pro
Version 21H2
Installed on ‎24/‎03/‎2021
OS build 19044.2604
Experience Windows Feature Experience Pack 120.2212.4190.0

[kglad]

@KAMAL J A29027192aww9 

you're welcome.  

[Lambert-PGA]

when I open an photo in PS I get a blank document, in the layers panels I see the picture that is loaded.
Sometimes the opened document blinks/flikkers black/white.
What is wrong with my PS?
I use a windows PC, OS 10.
Never had problems before until I switched to the latest desktop version.

[Myra Ferguson]

The black and white flickering is a known issue. Here's the solution from the Knowledge Base article:

1. Enable the Older GPU Mode option in Preferences > Technology Previews > “Use Older GPU Mode (pre 2016)”
2. If you are still having trouble, try enabling the Deactivate Native Canvas option in Technology Previews.

[mahesh29964229ju7z]

Photoshop 24.4.1 not working properly. When I start the software & insert the new page my screen billing.

I am facing this problum after the updations....

[kglad]

open photoshop>edit>preferences>technology preview>check "disable native canvas"

then restart photoshop

<moved from cc desktop bugs>

[Riitta29963992bbwm]

Version 24.4.1. was installed. It does not work. When opening a document (photo) the desktop blinks and no operations can be made. The installation erased the old version, and that was the recommended procedure. I want the old version back. I do not use cloud services, so it is more adequate for me. 

[kglad]

open photoshop>edit>preferences>technology preview>check "disable native canvas"

then restart photoshop

<moved from cc desktop bugs>

[Waltinho29568637tg6y]

Olá, não estou conseguindo usar o programa Photoshop, toda vez que vou abrir um arquivo a tela inicial do programa fica piscando (em branco / vídeo anexo). Já desistalei, e instalei e o problema persisti.
VÍDEO ERRO PHOTOSHOP -  https://drive.google.com/drive/folders/1fFSx1FHQrHFPOYH6gNe7qCmUaVzG7h1d?usp=share_link 
Preciso resolver com URGÊNCIA. Pois trabalho diariamente com o mesmo. 
Aguardo e agradeço. 

[jane-e]

@Waltinho29568637tg6y 

Go to Preferences > Technology Previews > Enable "Deactivate Native Canvas" > Restart Photoshop

Jane

[Ranjisha Sengupta]

Hi @Nikos29528053ba0h ,

We're aware of this issue & the team is working on a fix.

Go to Edit > Preferences > Technology Previews and enable the Deactive Native Canvas option, then restart Photoshop.

Please check this community discussion to try the workarounds available:

adobe.ly/3TH5BM3

Thanks for your patience!

Best,

Ranjisha

[Nikos29528053ba0h]

Thank you for the anwser problem is solved .

[Beermeupscotty]

waste of time. none of this works and now I have a program that is totally useless and I am paying for it. Time Adobe got its finger out and rectified this error.

[kglad]

@Beermeupscotty, did you:

update your graphic's drivers?

open photoshop preferences>technology preview>check "disable native canvas"?

restart photoshop

[wandag28499196]

Yess ! Thank You !

[Waltinho29568637tg6y]

Thank you very much, resolved. Really this communication channel is fantastic.

[kevin stohlmeyer]

Hi @Beermeupscotty Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data. Obviously if none of the solutions worked and you've restarted Photoshop after changing the settings, something else is going on.

[wandag28499196]

OK ! Thak You !

[wandag28499196]

Thank You V,M !

[torgnye79790414]

Impossible to open picture in Photoshop after update, 

Working area flashing

[Ranjisha Sengupta]

Hi @torgnye79790414 

Thanks for reporting this.

We have seen similar issues reported by other users. Are you on Windows or macOS? 

Please enable this option in preferences and restart Photoshop

This issue is acknowledged and will be worked on by developers in future updates. Currently, workarounds to this are available on the Adobe Community Forums. Please check this discussion and please upvote: https://community.adobe.com/t5/photoshop-ecosystem-discussions/p-photoshop-strobes-black-and-white-w...

Best,

Ranjisha

[wandag28499196]

Yess, it is !

[luca29533071xc0f]

Hi There,

I have ust downloaded teh latest Photoshop udate and when I try to open a document the screen flashes black and white and no the doc won't be visible.

Can anybody assist please?

Thanks,

Luca

[Nancy OShea]

[Moderator moved from Using the Community to Photoshop.]

Try going to Preferences/Technology Preview and check "Deactivate native canvas" then relaunch PS.

[guy goffeh16756908]

I updated to Photoshop 24.3. Now the work-area flashes (black and white) when I Ioad an images. Can't see any images.

[Luigi29028771jvyc]

I am in the same situation.

HELP!!!!!!!