• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
24

P: Photoshop Update 24 Feb 2023: Rulers not visible

Community Beginner ,
Feb 24, 2023 Feb 24, 2023

Copy link to clipboard

Copied

After today's update the rulers and guides are not visible and will not turn on with the crtl R. Anyone else have this issue? How do I fix this?

 

[Title edited for clarity]

 

TOPICS
Windows

Views

25.6K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , May 23, 2023 May 23, 2023

Hi all,

 

We're happy to announce the release of Photoshop 24.5. This update includes the fix for this issue. To see the list of all fixed issues, click here

 

To update Photoshop to 24.5, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

Votes

Translate

Translate
Adobe
replies 180 Replies 180
Community Beginner ,
Mar 06, 2023 Mar 06, 2023

Copy link to clipboard

Copied

I just updated and Rulers gone!!  I'm on Windows 10.  Reset Preferences, still no rulers.  I hope this is fixed soon - will have to go back to previous version.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 06, 2023 Mar 06, 2023

Copy link to clipboard

Copied

This did not work for me.  

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 06, 2023 Mar 06, 2023

Copy link to clipboard

Copied

@hfday 

 

it's not a preference reset.  did you

 

  • Preferences >  Technology previews > enable "Deactivate native canvas"
  • Also enable "Use older node of GPU 2016"
  • Relaunch Photoshop

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 06, 2023 Mar 06, 2023

Copy link to clipboard

Copied

Yes!! it works!! I see the rulers now!! thank you!!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 06, 2023 Mar 06, 2023

Copy link to clipboard

Copied

@vanesaenchivilcoy 

 

you're welcome.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 06, 2023 Mar 06, 2023

Copy link to clipboard

Copied

Yes that's just what I did and no it didn't work. I then tried a preference
reset abd that didn't work either. I've gone back to the previous version
until this problem is fixed

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 06, 2023 Mar 06, 2023

Copy link to clipboard

Copied

thanks for that clarification, @hfday 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 06, 2023 Mar 06, 2023

Copy link to clipboard

Copied

Worked for me. Glad we got a work around so fast.....those rulers are used constantly in my work.....Thanks to whomever came up with the fix.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 06, 2023 Mar 06, 2023

Copy link to clipboard

Copied

@RKBerta 

 

you're welcome (courtesy of adobe support who furnished the answer)

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 07, 2023 Mar 07, 2023

Copy link to clipboard

Copied

Kglad you are awesome! Thanks for the fix.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 07, 2023 Mar 07, 2023

Copy link to clipboard

Copied

@susanh3249637 

 

you're welcome (but the credit is most deserved by adobe support).

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 07, 2023 Mar 07, 2023

Copy link to clipboard

Copied

ho risolto anch'io così... da sola non ci sarei mai arrivata!!! Grazie

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 07, 2023 Mar 07, 2023

Copy link to clipboard

Copied

prego

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 07, 2023 Mar 07, 2023

Copy link to clipboard

Copied

Yes I did : now I have my rulers back , but many other things now seem to go bananas... I hope Adobe will fix this bug so we can use the up to date version, not the 2016 tech. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 07, 2023 Mar 07, 2023

Copy link to clipboard

Copied

@Graphicarts Marina 

 

excellent

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 06, 2023 Mar 06, 2023

Copy link to clipboard

Copied

Latest Photo Shop update one day ago no longer displays rulers on screen even though it is turned on in VIEW RULERS.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 06, 2023 Mar 06, 2023

Copy link to clipboard

Copied

For all things weird in Photoshop general reccomendation is to try with preference reset Preferences in Photoshop (adobe.com)

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 07, 2023 Mar 07, 2023

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 07, 2023 Mar 07, 2023

Copy link to clipboard

Copied

I am using Windows 10 and Photoshop 24.2.0. Rulers are gone. I can not activate them even from the menu nor ctrl + r. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Mar 07, 2023 Mar 07, 2023

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 08, 2023 Mar 08, 2023

Copy link to clipboard

Copied

My rulers recently went MIA. When I use CTRL-R, there is a space where the rulers should be, and I can drag a guide, but the rulers are invisible. 

 

I have uninstalled, and did not keep prefs, and reinstalled photoshop with no results. I have also restarted computer numerous times. I also tried different workspaces and no rulers in any of them.

 

I need my rulers! Please!

 

Thanks!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 08, 2023 Mar 08, 2023

Copy link to clipboard

Copied

Please see here: P: Photoshop Update 24 Feb 2023: Rulers not visibl... - Adobe Support Community - 13605427

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.4 - Photoshop 25.9.1 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 08, 2023 Mar 08, 2023

Copy link to clipboard

Copied

Open Photoshop's preferences by clicking on Edit > Preferences > Go to Technology preview, you will find an option labeled as "Deactivate native canvas", check mark it, and then see there should be another option that is labeled as "Use older node of GPU 2016", check mark it and then restart the Photoshop 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 08, 2023 Mar 08, 2023

Copy link to clipboard

Copied

That worked! Thank you so much!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 10, 2023 Mar 10, 2023

Copy link to clipboard

Copied

What Happened to Photoshop Rulers?
Why am I still having problems with text handling?

Is it possible that every update makes things worse?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines