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P: Photoshop Update 24 Feb 2023: Rulers not visible

Community Beginner ,
Feb 24, 2023 Feb 24, 2023

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After today's update the rulers and guides are not visible and will not turn on with the crtl R. Anyone else have this issue? How do I fix this?

 

[Title edited for clarity]

 

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correct answers 1 Pinned Reply

Adobe Employee , May 23, 2023 May 23, 2023

Hi all,

 

We're happy to announce the release of Photoshop 24.5. This update includes the fix for this issue. To see the list of all fixed issues, click here

 

To update Photoshop to 24.5, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

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Community Beginner ,
Mar 06, 2023 Mar 06, 2023

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I just updated and Rulers gone!!  I'm on Windows 10.  Reset Preferences, still no rulers.  I hope this is fixed soon - will have to go back to previous version.

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Community Beginner ,
Mar 06, 2023 Mar 06, 2023

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This did not work for me.  

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Community Expert ,
Mar 06, 2023 Mar 06, 2023

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@hfday 

 

it's not a preference reset.  did you

 

  • Preferences >  Technology previews > enable "Deactivate native canvas"
  • Also enable "Use older node of GPU 2016"
  • Relaunch Photoshop

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New Here ,
Mar 06, 2023 Mar 06, 2023

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Yes!! it works!! I see the rulers now!! thank you!!

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Community Expert ,
Mar 06, 2023 Mar 06, 2023

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@vanesaenchivilcoy 

 

you're welcome.

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Community Beginner ,
Mar 06, 2023 Mar 06, 2023

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Yes that's just what I did and no it didn't work. I then tried a preference
reset abd that didn't work either. I've gone back to the previous version
until this problem is fixed

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Community Expert ,
Mar 06, 2023 Mar 06, 2023

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thanks for that clarification, @hfday 

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Community Beginner ,
Mar 06, 2023 Mar 06, 2023

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Worked for me. Glad we got a work around so fast.....those rulers are used constantly in my work.....Thanks to whomever came up with the fix.

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Community Expert ,
Mar 06, 2023 Mar 06, 2023

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@RKBerta 

 

you're welcome (courtesy of adobe support who furnished the answer)

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New Here ,
Mar 07, 2023 Mar 07, 2023

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Kglad you are awesome! Thanks for the fix.

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Community Expert ,
Mar 07, 2023 Mar 07, 2023

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@susanh3249637 

 

you're welcome (but the credit is most deserved by adobe support).

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New Here ,
Mar 07, 2023 Mar 07, 2023

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ho risolto anch'io così... da sola non ci sarei mai arrivata!!! Grazie

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Community Expert ,
Mar 07, 2023 Mar 07, 2023

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prego

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Community Beginner ,
Mar 07, 2023 Mar 07, 2023

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Yes I did : now I have my rulers back , but many other things now seem to go bananas... I hope Adobe will fix this bug so we can use the up to date version, not the 2016 tech. 

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Community Expert ,
Mar 07, 2023 Mar 07, 2023

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@Marina di Graphicarts 

 

excellent

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Community Beginner ,
Mar 06, 2023 Mar 06, 2023

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Latest Photo Shop update one day ago no longer displays rulers on screen even though it is turned on in VIEW RULERS.

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Community Expert ,
Mar 06, 2023 Mar 06, 2023

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For all things weird in Photoshop general reccomendation is to try with preference reset Preferences in Photoshop (adobe.com)

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Community Expert ,
Mar 07, 2023 Mar 07, 2023

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New Here ,
Mar 07, 2023 Mar 07, 2023

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I am using Windows 10 and Photoshop 24.2.0. Rulers are gone. I can not activate them even from the menu nor ctrl + r. 

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Explorer ,
Mar 07, 2023 Mar 07, 2023

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New Here ,
Mar 08, 2023 Mar 08, 2023

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My rulers recently went MIA. When I use CTRL-R, there is a space where the rulers should be, and I can drag a guide, but the rulers are invisible. 

 

I have uninstalled, and did not keep prefs, and reinstalled photoshop with no results. I have also restarted computer numerous times. I also tried different workspaces and no rulers in any of them.

 

I need my rulers! Please!

 

Thanks!

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Community Expert ,
Mar 08, 2023 Mar 08, 2023

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Please see here: P: Photoshop Update 24 Feb 2023: Rulers not visibl... - Adobe Support Community - 13605427

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 23H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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New Here ,
Mar 08, 2023 Mar 08, 2023

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Open Photoshop's preferences by clicking on Edit > Preferences > Go to Technology preview, you will find an option labeled as "Deactivate native canvas", check mark it, and then see there should be another option that is labeled as "Use older node of GPU 2016", check mark it and then restart the Photoshop 

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New Here ,
Mar 08, 2023 Mar 08, 2023

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That worked! Thank you so much!

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Community Beginner ,
Mar 10, 2023 Mar 10, 2023

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What Happened to Photoshop Rulers?
Why am I still having problems with text handling?

Is it possible that every update makes things worse?

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