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Photoshop 2021 slow and laggy [LOCKED]

Forum|Forum|5 years ago
October 28, 2020
137 답변들
88114 조회

This thread is now locked by a moderator and you are welcome to continue a civil discussion in a new thread or add to the bug report that goes to the product developers. See the link in the answer marked "Correct".

Here are the forum guidelines:

https://community.adobe.com/t5/using-the-community-discussions/adobe-support-community-guidelines/td-p/4788157

I'm going to start this new thread for the new version of photoshop.
There are hundreds of comments about 2020 being slow and laggy and not a single adobe rep has even acknowledged it. I was hoping the upgrade would solve everyone's issues but alas that isn't the case.

So this thread is for all you old and newcomers with new and old machines where photoshop runs like crap to complain about. Maybe their newest software might be seen for them to do something.

I'll go first:
Ryzen 9, 64 gigs of 3200 ram, 1080 ti gfx, 1nvme 3200mb.s ssd for programs, 1 tb sata sdd cache drive, 2 tb WD black for files.

Photoshop takes almost 3 seconds to do simple things like changing to a shape pen tool to make shapes.
Lags on anything pen tool, and type tool
Played with every setting in the performance and went through their pages on optimizing.
I even went through the Nvidia setting but only gained a slight boost in performance.

Windows

이 주제는 답변이 닫혔습니다.

최고의 답변: davescm

Well, let's go:
Photoshop version v22.5.1 but I'm testing version 21.2.12 and the problem remains.
CPU - AMD Ryzen 9 3900X 12-Core Processor
GPU - RTX 2080 Super
GPU Driver - Nvidia Studio 472.12

Windows version 10, version 21H1 with all updates.
I have two 27" monitors, both Full HD (1920x1080) 144HZ.

Delays always occur when zooming in on the material I'm working on, slowness when opening boxes like Blending Options, applying styles and changing fonts.

Opening the Photoshop preferences box takes 2 seconds to open and it always happens.

I believe I was clear about my pc information.

@vitorsantosHerz

I've linked the bug thread you started below so that others can vote and add their own system info:

https://community.adobe.com/t5/photoshop-ecosystem-bugs/slowness-and-lag-in-photoshop/idi-p/12403870

Dave

이전 답글 보기

brotherluca

Participant

Ryzen 7 3700xt / 32GB of RAM 3200mhz / RTX 2070 with NVME SSDs

Photoshop is behaving sluggish/laggy, even when i'm not actively doing anything like pasting in or copying, smart objects behave like crazy (laggy and inconsistent in behaviour), resizing or saving take forever, wether it be on ssd or network... 😞

i'm at wit's end here 😞

Fireapple

Participant

Ryzen 9 3950x, RTX 3080, 32gb 2400x ram, 500gb m.4 pcie drive dedicated to adobe only. Everything updated to latest drivers, chipset, bios. CC 2021 runs like complete garbage. Lagging on every action; even basic things like zoom and pan stutter and freeze for seconds. Forget cycling through blending modes; I have to stop for five seconds on each mode to allow preview to catch up with the change. Small projects now take half a day, we shouldn't be paying $1.99 a month for this crap let alone what you are actually charging which is already exorbitant.

TheArtofSantana

Participating Frequently

I've already commented in here but I have a question for anyone else experiencing this frustration. I find myself wondering..."Is it my Mac Big Sur update, is it my Wacom Cintiq driver update, is Adobe or is it ALL of these things combined?" I've been on the phone with tech support Apple, tech support Adobe and tech support WACOM and guys NO one has been able to make this issue any better. Its been like this for months now 😞

SnowSultan

Known Participant

I was able to narrow down most of my Photoshop problems to something having to do with how it interacts with a tablet (with a screen, like a Cintiq, I'm using an XP-Pen 24"). Pen strokes do not get interrupted when drawing with a mouse on my main monitor, but they suddenly stop mid-stroke when using the tablet, regardless of size, speed, or whether pressure sensitivity is on.

I've tried just about EVERYTHING one can do to fix this, including reinstalling Photoshop, the XP-Pen software and drivers, removing PSConfig, doing the old PSUserConfig pressure fix, connecting the tablet via USB-C and USB/HDMI, reverting to an older nVidia Creative driver (and it's for a 2080ti, which should have no problem with Photoshop), and adjusting virtually every performance and graphical setting and preference within Photoshop. The fact that I can run Affinity Photo or Clip Studio Paint immediately after on the tablet without brush strokes ever getting interrupted only leaves me with the assumption that the problem lies with these recent Photoshop updates.

TheArtofSantana

Participating Frequently

OK yeah, I can definitely see this being a critical problem for a 2D concept artist then. 😞 You have one of the best tablets around too, so that probably rules out the issue being the tablet brand. So it doesn't lag for you if you use the Intuos (meaning the issue has something to do with screen tablet displays)?

Well thats what I thought so I tested it and yeah it still blows. It still lags and has the interupted brush strokes.

Let me ask you a question. Do the fans on your computer go on and get loud often? Alomost everytime I'm working especially in Photoshop my computer fans start and get loud. It goes off and on but its pretty consistent throughout the day.

J

janepettigrew

Participant

I'll add to this.

MacOS Big Sur 11.1 iMac (Retina 5K, 2017). 3.8GHz quad-core Intel Core i5, 16GB 2400MHZ DDR4

Graphics Radeon Pro 580 8 Gb.

No tablet or touchpad - using Magic Mouse 2.

It's been laggy for me since 2020, but in 2021, not only is the brush laggy, it never fits the size of my cursor. I have set it to full size brush tip. This is so frustrating. I'm having to use paint on a pc to do stuff that is so simple!

E

eclecticrose

Participant

Is there any way to install the 2019 version? I can't get the newer one to even load. I've uninstalled all the apps and creative cloud and then reinstalled them, but it will not load (though I'm able to force quit with no issues). Running Mojave on a 15-inch McBook Air, 2.2 GHz Intel Core i7, Intel HD Graphics 6000 1536 MB, 8 GB 1600 MHz DDR3.

Had ZERO problems before and would really like to just get the old version back.

M

MDamiani57

Participating Frequently

I don't think so it updates automatically but contact tech support they
would be able to assist you.
DangersTeez Digital Art

[Website removed by moderator]

A

Anonymous

I feel your pain. I've even reformatted and reinstalled windows and only the Adobe suite on both my laptop and tablet (both i7, laptop has 32gb ram and both have nvme ssd's) to see if it's the same as on my AMD based desktop... And guess what... No surprise it runs like a fat kid at the beach. Capture one absolutely flies on all mybsystems., Can't wait for them to fully catch up to most of the core features I use.

C

CRembold

Participating Frequently

Same boat , my iMac I have taken for granted cause it has been flawless perfection for 7 years

ive bee reluctant to blame Adobe with a fusion drive and multiple iOS installs, however after clean installing Big Sur and only loading latest photoshop , it actually is running worse with multiple crashes and disabling graphics hardware acceleration.

it's primarily texture clarity sharpen and noise reduction sliders in ACR that is grinding my business to a halt. Each slider movement can take 30-90 seconds before cursor becomes active again and still will occasionally crash after waiting the eternity

TheArtofSantana

Participating Frequently

I dont even know where to begin to explain my frustrations!! In almost 15 years of using Photoshop this is byfar THEE most horrendous experience I have ever had. I can even name the glitches from lagging lasso tool, lagging hand tool, spinning beach ball for simply selecting a new layer! Are you kidding me?? lol Wow. The list goes on also I have random paint brush/dot marks all over my canvas because my paint brush lags and the pressure sensitivity comes in and out. Theres so much more. Ive been spending countless hours with apple thinking it was my new laptop, I called Adobe, I've spent hours searching for a new Painting software. Does anyone else in here think this is the end of Photoshop? I mean this really really sucks big time!

M

MDamiani57

Participating Frequently

I think it's not our laptops or the program that is the problem I think it
is their servers online are lagging in bandwith too much traffic for it to
handle all the computers online all the time
DangersTeez Digital Art

[Website removed by moderator]

SnowSultan

Known Participant

Yeah this is really ridiculous. I've used Photoshop since you could buy it in an Electronics Boutique and it's never been this laggy and slow. Is anyone else also getting a "boioioiong"-like effect when you zoom in or out? That and brushes just losing their pressure sensitivity mid-stroke are forcing me to use Clip Studio Paint to touch up 3D renders now.

I got excited when I saw there was an update to Photoshop today (1/14), but nothing seems to have been fixed on my end. Really hope more fixes are coming around the bend or I might have to consider ending my subscription.

S

SebKaine

Participating Frequently

Guys, i have acceptable perf, by

- uninstalling all CC apps

- i delete all the [profanity removed by moderator] generated by CC in Windows AppsData folder, CC cleaner on registry, i delete all adobe folders in order to do a fresh install

- then for each app i reinstall it by going in the creative cloud desktop panel, then instead on clicking on < install >, i click on < . . . > then other versions , and i install all the oldest version possible for each app. ( PS 21.2.4 at the moment )

- then i go to my preferences , then go to < Apps > tabs and i disable all auto update for all apps.

- i also go to the PS pref i reset pref on quit one or 2 time to be sure all pref are erase, then disable all the new [profanity removed by moderator] they add at startup ( disable home screen, use old transform etc ... )

=> and now i have a usable PS.

But really have a problem in the PS dev team, cause they are just transforming one of the most stable program i have ever use, to a clunky mess of useless eyecandy stuff. Affinity is not on the same level for the moment but if things go worse , one day or an other i will be forced to switch. We are payed for delivering work , and the last version of PS is NOT USABLE in a pro environment.

C

cjgarrison

Participating Frequently

Why is 2021 so buggy and almost useless?!?!? I’ve got Big Sir on an iMac 2019 with Radeon Pro Vega 48 8 GB and 64GB ram and it’s constantly slow and giving me errors when trying to open files etc if not crashing completely! The Graphics Processor Settings had to be turned off completely, where you set it to use the Graphics Processor, to be able to get past errors to open files and now it doesn’t even show a processor or advanced settings, it’s all grayed out, to be able to use my [removed by moderator] processor! Adobe is what I prefer but this is not worth my subscription working like a three legged chair!

A

Anonymous

ONCE AGAIN... we are here with Adobe breaking their software and then the only help we get (if any at all) is... update your drivers. EVERYTHING WAS WORKING FINE UNTIL YOUR NEW USELESS UPDATE HOW IS THIS OUR FAULT OR ANY OTHERONES FAULT?

SO SICK OF THIS. [removed by moderator].. whats the point of new features if nothing works.

M

mattyp01

Participant

Now also really laggy on my setup. Also it is failing to save files saying "Due to Program Error".

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