Photoshop error - GPU not compatible - OpenGL not available

[ZheIncFox]

A few months ago I bought a new  Windows 10 Workstation Laptop for my colleague in Digital Marketing -  the old one was starting to fail.
Now on this new one I have the newest GPU drivers for the Nvidia Quadro T2000 GPU and the latest Photoshop version installed.
However Photoshop keeps showing the Compatibility issue for OPENGL.
I tried the fix Preferences>Technology previews>Deactivate Native Canvas but to no avail.
In Geforce experience i'm not even seeing the option to install a studio driver.

Any suggestions would be most welcome -  thanks in advance.

Simon

 

[CoryShubert]

Hi @ZheIncFox make sure to check out this doc and confirm there is not an issue with compatability/GPU issue:

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#multiple-gpus

https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

[ZheIncFox · Accepted solution]

Hello everyone  - in the I end was able to solve it by Disabling the CPU onboard graphics GPU

[D Fosse]

Yes, dual graphics that conflict continues to be a big problem, to the point where purchasing a laptop for Photoshop is a very risky affair.  You're only safe with a desktop these days.

Glad you got it sorted, others aren't so lucky.