Problem with Abode PSE Elements 2023 crop tool dimensions not sticking

Question

I am having a problem with Abode PSE Elements 2023 crop tool

Running on Windows 10

The issue is with the crop tool I set the dimensions to 297mm x 210mm with no resolution. Randomly the crop tool will lose this dimension and set the ‘Photo Ratio’ and it a random size such as 2201.33mm x 1467.56 and puts a resolution in which seems to be related to the original image size. Is there any way to make the A4 dimensions stick so it never changes?

Greg_S. · Answer

See my response in your (?) other thread.  The crop tool dimensions are sticky, meaning that the last template crop used will generally remain until changed.  You cannot return to a Custom ratio once it has been changed to a different size.  See the discussions in this thread for more explanation.  AFAIK, you cannot save a custom template size in Elements, although you can in Photoshop CC.

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