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brians9298718
brians9298718
Participant
April 18, 2020
Question

Error "IAC Operation Failed" on save in Editor for PSE2020

  • April 18, 2020
  • 4 replies
  • 1840 views

When I edit a photo in PSE 2020 and the attempt to save the edited photo, I get the error message "IAC Operation Failed". The photo remains locked in EDIT mode. Any help would be appreciated.

This topic has been closed for replies.

4 replies

M
marcusw0101
Participant
February 17, 2021

I put the question into google search and arrived at helpexadobe.com page "Using Elements 2020 and 2021 0n macOS Catalina 10.15"

"which Elements versions are compatible with macOS Catalina"

answer they work but have known compatibility issues.

 

The workaround is to save the edited image with a new unique name in a version set in organiser. Elements used to add "edited-1" to an edited image when saving it. This is apparently not happening so the revision to the File name needs to be done manually until such time as Adobe and Mac sort their compatibility issues.

I've been adding an A to my edited image when saving and its working well. At Last!

    greenzebra7
    greenzebra7
    Participant
    May 19, 2021

    very helpful, thanks!

    I
    installme
    Participant
    September 24, 2020

    I can't believe nobody from Adobe responds to these postings. I just installed PSE 2020, which includes the organizer, on my Mac which has Catalina.

    The workflow is like this: selecting an image within the Organizer, then clicking on "Editor" to bring up PSE, and then working on the image. Then I either close the image (and click save) or click save directly. After the confirmation of the compression, the error appears. It locks the file but at least, it keeps the changes.

    ADOBE: get in here and offer a solution!!!

    MichelBParis
    Community Expert
    MichelBParisCommunity Expert
    Community Expert
    September 25, 2020

    "I can't believe nobody from Adobe responds to these postings."

     

    This is a user to user forum where some Adobe Staff sometimes help for "how to" questions. The feedback and bug report forum is:

    https://feedback.photoshop.com/

    Your particular issue is typically an operating system one, which is not surprising with Catalina. Don't expect other users answering in this forum to be able to help, since most of them are Windows users.

    Did you try this help doc which you can access from the Resources >> troubleshooting suggestion on the right part of this page?

    https://helpx.adobe.com/photoshop-elements/kb/macos-catalina-compatibility.html

     

    Similar (unsolved) discussion:

    https://community.adobe.com/t5/photoshop-elements/pse-2019-and-macbookpro-iac-operation-failed/m-p/10809356?page=1

     

     

    greenzebra7
    greenzebra7
    Participant
    May 19, 2021

    I'm struck by the comment that most forum users here are Windows users and so if we're Mac users we shouldn't expect help here...I did not know that and wonder if anyone has a suggestion of where we might seek help.

     

     

    S
    stevehsimon
    Participant
    July 24, 2020

    I get this message too.   I have to quit PSE to get rid of the message.   However, the file becomes unusable in Organizer.   I can no longer open the picture or share it.     After closing Organizer and restarting, it seems to solve the problem.    This is making the program not usuable.

    G
    Gary22347
    Participant
    May 17, 2020

    I am new to pse 2020 on an iMac and I also get this error message very often.

    A
    Anonymous
    July 11, 2020

    I am getting this error too! Anybody checking on that??

    A
    Anonymous
    July 27, 2020

    Isn't about time that someone from Adobe answered this??? Come'n folks, this is still happening!!

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