Fixed: Photoshop 22.0 neural filter style transfer not available

Community Beginner ,
Oct 20, 2020 Oct 20, 2020

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I am pumped for the style transfer feature in photoshop 2021, but it is the only neural filter that wont work. The download button is unclickable and greyed out and it says the filter is not available.

ndow_0-1603204484487.png

{Moderator Note: Edited thread title, LFP-1846, PS-57169}

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Problem or error, Windows

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correct answers 3 Correct Answers

Community Beginner , Oct 20, 2020 Oct 20, 2020
When I restarted for a third time, it worked.

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Adobe Employee , Nov 18, 2020 Nov 18, 2020
Hi all,   We're happy to announce the release of Photoshop 22.0.1 that should resolve this issue.   This update includes fixes to some of the top users reported issues. Check out the list of all fixed issues here: https://helpx.adobe.com/photoshop/kb/fixed-issues.html   To update Photoshop to 22.0.1, click "Update" in the Creative Cloud desktop app next to Photoshop.  For help with updating, see Update Creative Cloud apps.   Let us know how it goes.   Thanks, Mohit

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New Here , Mar 11, 2021 Mar 11, 2021
Finally I could install these filters... First I had to set the temporary path (TEMP and TMP) to c:\windows\temp. Second I had to run PS as administrator. Then the download worked. Then I started PS without admin-rights and the filters were not installed... So I had to change the rights for all of the directories in folder c:\users\....\Appdata\Roaming\Adobe\UXP\PluginsStorage\PHSP\22\Internal\com.adobe.nfp.gallery\ that I am authorised to access it. Afterwords the filters worked!! *halleluja*

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Adobe Community Professional ,
Oct 20, 2020 Oct 20, 2020

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Hello, maybe does the download only work after the official release at Adobe Max?

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Adobe Community Professional ,
Oct 20, 2020 Oct 20, 2020

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I had a similar issue and resolved it with the steps below. Try this (at your own risk):

Go to folder :

C: Users > yourusername > AppData > Roaming >Adobe >UXP >PluginsStorage > PHSP >22 >Internal > com.adobe.nfp.gallery > Plugin Data

 

and delete everything in it

 

Now start Photoshop. You  should be given the option to download the filters

Dave

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New Here ,
Oct 21, 2020 Oct 21, 2020

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Thanks a lot Sir .. You answer is very usefull for me ....It is work. ❤️

 

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New Here ,
Nov 16, 2020 Nov 16, 2020

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This one does not work for me. When I click the download button (the cloud with the arrow down), it just start downloading for a part of a second and returns back to that icon. You can press as many time as you want - it's the same. I cannot get to download and use them.

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Hello: Do you have a similar folder location for a Mac user? It would be most helpful. Thank you.

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Explorer ,
Nov 25, 2020 Nov 25, 2020

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No. I'm sorry but I don't

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Explorer ,
Mar 19, 2021 Mar 19, 2021

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I recently purchased a new m1 chipped macbook pro.    Installed the Photoshop that is compatible with the M1 and the filters loaded just fine.    I also looked and looked (Library and Tmp) -- I'm new to macs -- and can't find anything that looks like Adobe loads the mac up with temporary files like they do on my PC.

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New Here ,
Mar 29, 2021 Mar 29, 2021

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/Users/your_user/Library/Application Support/Adobe/UXP/PluginsStorage/PHSP/22/Internal/com.adobe.nfp.gallery/PluginData

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New Here ,
Feb 24, 2021 Feb 24, 2021

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It works for me too. Thank you very much!

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New Here ,
Mar 17, 2021 Mar 17, 2021

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It works!

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New Here ,
Mar 19, 2021 Mar 19, 2021

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That is the solution...
All others mean only "pain in the but..."

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Explorer ,
Mar 19, 2021 Mar 19, 2021

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Wonderful.   Glad to help.     next we gotta figure out the new "enhance" feature in RAW.

 

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Adobe Community Professional ,
Oct 20, 2020 Oct 20, 2020

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Adobe Community Professional ,
Oct 20, 2020 Oct 20, 2020

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Interesting that the path in the help article is not where the models were located on my PC.

 

C:\Users\<user>\AppData\Local\UXP\ PluginsStorage\PHSP\22\Internal\com.adobe.nfp.gallery\PluginData

 

my PC:

 

C: Users >user > AppData > Roaming >Adobe >UXP >PluginsStorage > PHSP >22 >Internal > com.adobe.nfp.gallery > Plugin Data

 

 

Dave

 

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Adobe Community Professional ,
Mar 17, 2021 Mar 17, 2021

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Hi, @davescm , did you report it to an official channel?

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Adobe Community Professional ,
Mar 17, 2021 Mar 17, 2021

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I did

Dave

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Community Beginner ,
Oct 20, 2020 Oct 20, 2020

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When I restarted for a third time, it worked.

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New Here ,
Oct 20, 2020 Oct 20, 2020

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Hey there,

 

Just watched the 2020 Adobe Max intro session on Neural Filters in Photoshop.

I just downloaded my most recent CC version of Photoshop on my Macbook Pro.

Neural Filters are not showing up upon opening Photoshop (also restarted and still don't show).

Can't find anywhere that tells me how to download, install, or just make them show up for me... please advise.

 

Thank you!

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Community Beginner ,
Oct 20, 2020 Oct 20, 2020

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To clarify, can you not find the dialog or can't download the ones that need downloading? To find them

timr21031184_0-1603214499367.png

Then you'll see

timr21031184_1-1603214528195.png

Unfortuantely for me, many need to be downloaded and neither the cloud icon nor the 'download' button cause that to happen like it says it should here https://helpx.adobe.com/photoshop/using/neural-filters.html

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New Here ,
Oct 20, 2020 Oct 20, 2020

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They also are not showing up for me! How can we find them? 

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New Here ,
Oct 20, 2020 Oct 20, 2020

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I don't see the neural filters in my "up to date" app, either. Screen Shot 2020-10-20 at 11.17.46 AM.png

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New Here ,
Oct 20, 2020 Oct 20, 2020

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It says Neural Filters comes with update 22.0. Mine is 21.2 and says it up-to-date. When will 22.0 be available?

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Adobe Community Professional ,
Oct 20, 2020 Oct 20, 2020

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It's being deployed by region, so some areas may not have it yet.

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Adobe Community Professional ,
Oct 21, 2020 Oct 21, 2020

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@Bonnie15B9 ,

In the upper right corner of the Creative Cloud app, click the three dots to force a refresh of your screen to see the new versions if they still haven't appeared.

~ Jane

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