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New "Graphics Templates" Tab has issues

Contributor ,
Jun 12, 2024 Jun 12, 2024

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I see that the Essential Graphics tab has been changed to Graphics Templates and that the edit option is no longer there but we have to use a new panel called Properties. There are 2 issues with this new changes. 

1.- Text is not working (it does not show up on monitor)

2.- 95% of my MOGRTs are gone. It seems I would need to once again add each individual folder that I have organized all my MOGRTs or even worse, install them one by one.

Bug Unresolved

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3 Comments
Community Expert ,
Jun 12, 2024 Jun 12, 2024

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Contributor ,
Jun 12, 2024 Jun 12, 2024

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Thanks. I added this one because I also have a 2nd issue with the new graphics templates panel (where my MOGRTs are gone)

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Adobe Employee ,
Jun 13, 2024 Jun 13, 2024

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Hi @A3user,

 

Sorry you're running into issues. I'd like to clarify what's happening so I can help get you back on track:

  1. It sounds like your additional folders where your mogrts are stored was not preserved between versions?
  2.  Are the mogrts in those additional folders missing or still there?
  3. Are the 5% mogrts left in the Graphics Templates panel located in the local directory, a library, or another additional folder?
  4. After reinstalling mogrts or relinking the additional folders, do the mogrts show up in the GTP? If you quit and restart, does the link to the additional folders remain/ are your mogrts still installed?
  5. What OS are you using?

Thanks,

Theresa

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