A low-level exception occurred in: lvcod64.dll (GetAVICodecs)

[Thalesm]

After upgrading to the 2019 version of Premiere Pro CC I'm getting this error when opening any project. I can edit the project but I don't know if any work that I'll be doing will be compromised by this error. I need a position about this problem to continue working in any project in the 2019 version.

[maxelcat]

I have just had a 'chat' with logitech - there are no updates for drivers for logitech. After some uninstalling of anything logictec the error carried on. He threw up his hands and said it was not a logitech problem

[Gaius Junius Marius]

I'm also having this bug after updating Premiere to the latest version.

[Tom Nord]

This issue is now fixed in the Premiere Pro (Beta) release. Please download the latest build and let us know if you still encounter the issue with the lvcod64.dll. 

[adamt18510785]

how do you get a (beta) build, I'm on the latest update without the fix. 

[Tom Nord]

To install the Premiere Pro (beta) app on your desktop, visit the Beta apps tab of your Creative Cloud desktop app and select Install next to Premiere Pro (beta). 

[JP-49]

Hi everybody,

At last everything is working well... In the following I explain the reasons why.

->I've borne out lvcod64.dll

->I've installed : Premiere Pro beta, After Effects beta, Media encodeur beta.

->I've checked out Premiere Pro beta :

    -"A low-level exception occured in: lvcod64.dll"  is no longer displayed,

    - the effects are now operating (e.g. : Basic 3D, Video effects‑>Ajust‑>Levels,…),

    -Adobe dynamic link is working,

->I've checked out After Effects beta :

     -the effects as animated text is working well,

     -the composition could be imported in a project made by Premiere Pro beta,

->I've checked out Media Encoder beta via Premiere Pro beta,

     -the export to a customized format (HD : 1920×1080, 50i/s, 20Mb/s, 1 pass, CR, extension .mp4) has been successfully rendered.

->About my computer:

Modèle X570 AORUS MASTER

Processeur AMD Ryzen 9 3950X 16-Core Processor, 3501 MHz, 16 cœur(s), 32 processeur(s) logique(s)

Mémoire physique (RAM) installée 128 Go

Nom du système d’exploitation Microsoft Windows 11 Famille

->About my GPU:

   -Version de DirectX : 12.0
   -Processeur graphique : NVIDIA GeForce RTX 3060
   -Version du pilote : 537.58

   -Noyaux CUDA : 3584

[Tom Nord]

@JP-49 Thank you for letting us know. I'm glad these issues are now resolved for you.

[Douglas_Dirks]

I installed the Premiere Pro Beta on 1 November 2023; it does appear to solve the issue with lvcod64.dll.

Thanks!

[Heartillery]

This issue has NOT been resolved. At least for versions 2023 and 2024

[Douglas_Dirks]

Thanks, @Tom Nord, for your help with this.

Is there a way you can let us all know in this forum when this fix moves into the regular (non-Beta) release of Premiere? I would just as soon remain on the release track. Thank you!

[Tom Nord]

Can do. I'll post when the release is public.

[bopperooski]

Is there an estimated date yet, since i've just updated to all the latest versions and I don't want to rollback everything, though I can wait a couple of weeks, still. 

[Tom Nord]

It looks like the update has started rolling out. Please note that the rollout happens over the course of a few days so you may not see it right away. 

[Douglas_Dirks]

Thanks @Tom Nord -- I can confirm that after installing Premiere Pro 24.1 I don't see the lvcod64.dll issue any more.

[Tom Nord]

Glad to hear it!

[jamieclarke]

Updating Status Fixed in 24.1