Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Adding another media makes everything buggy

New Here ,
Jul 04, 2025 Jul 04, 2025

In my project, we'll say that I have a video with sound, but if I add any audio/video media, the whole software bugs, making it almost unusable. To solve this, I need to delete this new media, but that's not a good solution, so here I am stuck.

If I could, I would have shared a video to show the problem.

Bug Needs More Info
TOPICS
Editing and Playback , Performance or Stability
144
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Jul 07, 2025 Jul 07, 2025

Hi @la_gonzesse_4678,

 

Thanks for submitting your bug report. @Peru Bob  and @MyerPj are correct. We need a few more details to try to help with the issue. Please see How do I report a Problem? Sorry for the frustration, and thanks for reaching out.

Status Needs More Info
Translate
3 Comments
Community Expert ,
Jul 04, 2025 Jul 04, 2025

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

What version and build of Premiere Pro?

What operating system?

Any third party plugins installed?

If NVIDIA graphics, make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).

 

Translate
Report
Community Expert ,
Jul 04, 2025 Jul 04, 2025

As per @Peru Bob , but also include some info on your clips. 

When does the problem occur? On import or on adding it to the timeline.

Translate
Report
Adobe Employee ,
Jul 07, 2025 Jul 07, 2025
LATEST

Hi @la_gonzesse_4678,

 

Thanks for submitting your bug report. @Peru Bob  and @MyerPj are correct. We need a few more details to try to help with the issue. Please see How do I report a Problem? Sorry for the frustration, and thanks for reaching out.

Status Needs More Info
Translate
Report