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Adobe Application Manager

Explorer ,
Apr 28, 2024 Apr 28, 2024

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When I try and launch En CS6 the Adobe Application Manager program PDapp.exe interprets it instead as a request to launch Pr CS6 and launches a panel requesting the 24-digit serial number for a Pr CS6 license, preventing the launch of En CS6.    Ps CS6 launches without a problem.

 

PDapp.exe is preventing me from using a program for which I have a valid perpetual license.  How do I get this fixed?

Bug Unresolved
TOPICS
Computer configuration , How to , Performance or Stability , User experience or interface

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3 Comments
Community Expert ,
Apr 28, 2024 Apr 28, 2024

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You'd do best to contact Adobe. We're mostly just other users like yourself.

There's even a chat button on the below also.

https://www.adobe.com/about-adobe/contact.html

 

 

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Community Expert ,
Apr 29, 2024 Apr 29, 2024

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> Ps CS6 launches without a problem.

 

Do you mean PS (Photoshop)? Launch PR (Premiere Pro) once and see if Encore will then launch.

 

What version of the software do you have? E.g. PR/EN standalone or Production Premium bundle or what?

 

Has it ever run for you? It so, have you reinstalled since then.

 

Working for me on Win 10.

 

Stan

 

 

 

 

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Community Expert ,
Apr 29, 2024 Apr 29, 2024

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You need to fill in your serial number.

Encore wont work without Premiere being activated.

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