• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe Application Manager

Explorer ,
Apr 28, 2024 Apr 28, 2024

Copy link to clipboard

Copied

When I try and launch En CS6 the Adobe Application Manager program PDapp.exe interprets it instead as a request to launch Pr CS6 and launches a panel requesting the 24-digit serial number for a Pr CS6 license, preventing the launch of En CS6.    Ps CS6 launches without a problem.

 

PDapp.exe is preventing me from using a program for which I have a valid perpetual license.  How do I get this fixed?

TOPICS
How to

Views

141

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 28, 2024 Apr 28, 2024

Copy link to clipboard

Copied

You'd do best to contact Adobe. We're mostly just other users like yourself.

There's even a chat button on the below also.

https://www.adobe.com/about-adobe/contact.html

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 29, 2024 Apr 29, 2024

Copy link to clipboard

Copied

> Ps CS6 launches without a problem.

 

Do you mean PS (Photoshop)? Launch PR (Premiere Pro) once and see if Encore will then launch.

 

What version of the software do you have? E.g. PR/EN standalone or Production Premium bundle or what?

 

Has it ever run for you? It so, have you reinstalled since then.

 

Working for me on Win 10.

 

Stan

 

 

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 29, 2024 Apr 29, 2024

Copy link to clipboard

Copied

LATEST

You need to fill in your serial number.

Encore wont work without Premiere being activated.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines