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Adobe premiere CRASH logs

New Here ,
Apr 12, 2024 Apr 12, 2024

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Adobe Premiere keeps freezing when rendering. The application stops responding or closes. I can't find the log files to find out the reason. They are not in the folder specified in the Adobe instructions.
How to find logs in the latest version of Premiere and how to analyze them?

 

1) Adobe Premiere 24.3

2) Windows 11

3) Start render

4) Adobe premiere crashed after 10 minutes after render start.

 

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Performance or Stability

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correct answers 1 Pinned Reply

Adobe Employee , Apr 15, 2024 Apr 15, 2024

They are not in the folder specified in the Adobe instructions.


If they aren't here, then there are no crash logs. 

From your screenshot, there's some sort of dynamic link going on; to what app are you dynamic linking, during render?

https://helpx.adobe.com/premiere-pro/kb/crash-log-locations-premiere-pro.html

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Adobe Employee ,
Apr 15, 2024 Apr 15, 2024

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They are not in the folder specified in the Adobe instructions.


If they aren't here, then there are no crash logs. 

From your screenshot, there's some sort of dynamic link going on; to what app are you dynamic linking, during render?

https://helpx.adobe.com/premiere-pro/kb/crash-log-locations-premiere-pro.html

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