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Changes made to "Media Cache Management" in Preferences will not save on exit. Can someone help?

Community Beginner ,
Oct 01, 2024 Oct 01, 2024

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Hello Adobe Premiere Pro users,

 

I'm trying to make a change to the "Media Cache Management" settings in Premiere Pro's Preferences.

 

ciaranfronttiercouk_0-1727781180457.png

 

The option for "Automatically delete media cache files when cache exeeds:" is currently set to 92 GB.

 

This seems a bit too high for me. I'd like to change this setting.

 

When I change this setting, click Ok, exit Preferences, and then re-open Preferences, the setting has not saved.

 

I have also tried re-starting Premiere Pro, but my new configuration has still not activated.

 

My Premiere Pro app is up to date.

 

Can anyone help?

 

Many thanks,

Ciaran

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correct answers 2 Pinned Replies

Adobe Employee , Oct 03, 2024 Oct 03, 2024

Hi thank you for your report, we are investigating.

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Adobe Employee , Oct 23, 2024 Oct 23, 2024

updating status

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Adobe Employee ,
Oct 03, 2024 Oct 03, 2024

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Hi thank you for your report, we are investigating.

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Adobe Employee ,
Oct 07, 2024 Oct 07, 2024

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Thank you for reporting this to us, Ciaran. I was able to try this in a recent beta build and it looks like it has already been fixed. Can you try it in a beta build (like. Pr25.1xBeta034 or higher) as well and let us know if it still happens for you or not? You can use the Beta tab in the CC Desktop app to install the latest public Beta build. Beta builds can co-exist with production builds, so you don't need to uninstall anything or worry about version conflicts.

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Adobe Employee ,
Oct 23, 2024 Oct 23, 2024

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updating status

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