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Continual Crashing of Premiere Pro

Participant ,
Sep 27, 2025 Sep 27, 2025

Hi Guys

I recently started a new project after return from overseas holidays.  No matter what I do only after creating no more than 60secs of timeline the program continuely crashes giving the error message  'Premiere Pro has encounted an error and must close' I have tried everything 

  • Reset preferences
  • Uninstalled PP and installed previous version. have even gone back to try and get 25.4.0 (Build 99) to work.
  • Over the last wo days I have sent countless number of Error Reports,I have documented everything that is happening.
  1. As a final thought I tried to Create a New Project (Using Stand Template Settings)
  2.  A new location to save to on a different internal Hard Drive
  3.  New Folders to bring footage from
  4.  Copied footage into the folder, only three small video clips to try and start.
  5.  After I had done all this opened the New Project and created a new bin for the footage and imported , then crash.
  6. Sent report and tried again and discovered that the New Project hadn't saved.
  7.  Opened New Projected created one bin imported three small bits of footage and hit 'Save' which 'hung' then crashed so have no idea where to go next.

I just read some post from back 2024 where a user sems to have been experiencing the very same issues ,with a solution suggestion install version 24.0.0 ???

 

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Editing and Playback
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correct answers 1 Pinned Reply

Adobe Employee , Sep 29, 2025 Sep 29, 2025

Hi @JP2512

 

Sorry you're experiencing issues. I'll ask the team to take a look at your reports. 

 

A few more details that could help to know: Did you recently update your computer at all, and are your drivers up-to-date? What kind of media files are you working with (file type, source, etc), and is this happening with previous projects or projects with different footage? Where are your media files stored? 

Sorry for the frustration, 
Dani

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26 Comments
Adobe Employee ,
Oct 28, 2025 Oct 28, 2025
LATEST

Thank you for the update @JP2512, that's great to hear!

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