Creating captions in Adobe 24 causes 1 second of blank screen

[darryl_5011]

Working on a video project and have the audio and video editing done. Last step is adding closed captions (CC). When I add the captions, I'm getting an unexplained one second black screen just as the lower third for one speaker rolls in. I've made sure everything is saved and rendered, but the problem keeps happening. I deleted the captions and the lower third rolls in and out just fine, which is how I know the issue is definitely with the CC. Has anyone else experienced this and has a solution?

[Stan Jones]

I'm not sure how you have this set up. A screenshot might help; include the timeline, program monitor, text panel, and properties/essential graphics panel. (The EGP functions are in the Properties panel starting in version 25.)

Stan

[IanB_360]

Hi @darryl_5011 

Welcome to the Premiere Pro forums! We are glad to see you here. We need a few more details to try to help with the issue. Please see, How do I write a bug report ?

Thanks for submitting your bug report. I hope we can help you soon. Sorry for the frustration!

Thanks,

Ian