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DJI Avata Footage, 119.88fps, 2k stuttering and freezing in playback

New Here ,
May 16, 2023 May 16, 2023

Playback and editing with footage from the DJI avata shot in 2k 119.88 fps will not scrub or playback and will hang on frames. 

 

Premier version 23.4.0 (build s6)

 

Before the update to 23.4.0 on May 10, playback was fine for the footage. After the update, playback stutters and freezes. Scrubbing is the same with some frames becoming "stuck" when the timeline is scrubbed. Same when applied to a sequence and settings are changes and forced render. 

VLC plays the footage fine, same with Windows Media Player. It's only in Premier that the issue happens. 

 

Re-installed app, deleted cache. No-change. Affects all projects with footage from the DJI avata (and my only source of 119.88fps footage).

 

I have not downgraded yet. 

 

ALL other footage from a variety of sources and storage locations plays back fine in Premier.

 

System: 
12th gen core i9 12900k 3200mhz

Asus ProArt z690

32GB RAM

Nvidia RTX 3050

(driver version 31.0.15.3168)

Windows 10 Pro 

Version 10.0.19045 Build 19045

512 GB SSD

4TB internal 7200rpm HD (Where footage is located)

 

Problem Video:

Type: MPEG Movie
File Size: 3.52 GB
Image Size: 2688 x 1512
Frame Rate: 119.88
Total Duration: 00:03:35:084
Pixel Aspect Ratio: 1.0
Alpha: None
Color Space: Rec. 709
Color Space Override: Off
Input LUT: None
Video Codec Type: HEVC 4:2:0

 

--------

 

I would prefer not to downgrade.

 

Thanks

Mr. Anderson

 

 

Bug Unresolved
TOPICS
Editing and Playback , Performance or Stability
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