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Error Retrieving Frame with Overwritten AE renders

Community Beginner ,
Oct 10, 2024 Oct 10, 2024

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Hi Developers,

 

I have been getting this error for years now with the hopes that it would be fixed but alas it hasn't. This is a very base level function that used to work no problem. The problem? Everytime I have to overwrite a render in AE while PR is open then I return to PR the file I have overwritten throws an error I am attaching to this post. "Error retrieving frame ZZZ". Why not just ammend your render with an _1 etc you may ask. Well we would like to just replace files in the project because it makes things a whole lot easier especially if you have that same file in multipe timelines. Come on Adobe. Get the basic stuff right before moving onto AI.

 

Thank you

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correct answers 1 Pinned Reply

Adobe Employee , Oct 14, 2024 Oct 14, 2024

Hi @nicka94130427,

Can the team have more info? See, How do I write a bug report?

 

Thanks,
Kevin

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Adobe Employee ,
Oct 14, 2024 Oct 14, 2024

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Hi @nicka94130427,

Can the team have more info? See, How do I write a bug report?

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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