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GPU Sniffer Encountered Problem

Community Beginner ,
Nov 21, 2024 Nov 21, 2024

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Recently I upgraded from 1050Ti to 4060Ti, 2 months back. Before at the time I was running Premiere Pro 2024. Now recently when i reopened Premiere Pro after upgrading to 2025 I have started getting this error GPU Sniffer encountered problem.

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correct answers 1 Pinned Reply

Adobe Employee , Nov 21, 2024 Nov 21, 2024

Hi @Rhomanand_Chy0062 
Thanks for submitting your bug report. We need a few more details to try to help with the issue.
Please see, How do I write a bug report?

 

When you get that dialog pop up can you check the box that says Adobe may contact me and let us know the email address you used.  We can look on our end at what is possibly causing the problem.

 

What GPU Driver are you using?


Sorry for the frustration.

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Adobe Employee ,
Nov 21, 2024 Nov 21, 2024

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Hi @Rhomanand_Chy0062 
Thanks for submitting your bug report. We need a few more details to try to help with the issue.
Please see, How do I write a bug report?

 

When you get that dialog pop up can you check the box that says Adobe may contact me and let us know the email address you used.  We can look on our end at what is possibly causing the problem.

 

What GPU Driver are you using?


Sorry for the frustration.

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Community Expert ,
Nov 21, 2024 Nov 21, 2024

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Which driver version do you have installed? Use only the Studio driver and not the Game driver.

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Community Beginner ,
Nov 23, 2024 Nov 23, 2024

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Hi,

Currently I am using Studio Driver - 566.14.

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Community Beginner ,
Nov 23, 2024 Nov 23, 2024

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Hi Jamie,

Hi,

Currently I am using Studio Driver - 566.14.

Also I have ticked the box and submitted my mail id.

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Adobe Employee ,
Nov 25, 2024 Nov 25, 2024

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Hi @Rhomanand_Chy0062 - Thank you for checking the box, we have received your crash report.  We believe a possible fix has been implemented in beta version 25.2.0 build 11 or later.  Can you download the beta and let us know if that helps your issue.

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