P: audio track mixer is not working after the premiere pro update. 25.2.0 Build 147

[Slava Sivenkov]

Hello! The audio panel "audio track mixer" is not working after the premiere pro update. Build147. There is simply no information in the audio track settings window. 

I can't apply any effect to the audio track, just because the window is empty.

[jamieclarke]

This issue has been fixed in Premiere Pro Beta version 25.4.0 build 10 and later, and the fix will be included in the release version of Premiere Pro version 25.4.0

[adept_ray]

After the last update 25.2.3 the Audio Track Mixer disappears after the first time I use it. I have to close the panel and reopen it for to show it again.

It's not the same problem as just clicking on the arrow in the top left, it's the entire audio track mixer panel that disappears. 

[jamieclarke]

Hi @adept_ray - This issue has been fixed in Premiere Pro Beta version 25.4.0 build 10 and later I will merge your post with the primary thread.

[Thomas34472871rz8q]

Yes for me too. Pretty annoying this way. No changin workspaces for now i guess... 😕

[nomisssorc]

shut down premier and then re open and it pops up

[FPM-RBW]

Premiere Pro performance has been perfect while using Sonoma 14.x and even Sequoia 15.x until I upgraded to version Sequoia 15.5. Now the app is not performing well and some parts of the user interface are not showing up or have gotten buggy. 

Specifically, the Audio Track Mixer does not display when I click Audio in my menus. It will come back up if I quit the app and restart, sometimes it just comes back by clicking around. 

So reproduce, work in the Editing mode a bit then click on the Audio tab. Normally the track mixer is there to work on but not now…I get a blank screen with some text on the far left edge of the panel.

I’m using Adobe Premiere Pro 2025.

Hardware/Softare - Mac Studio 2022, Apple M1 Max, 32GB

The issue affects all projects and started when I upgraded to Sequoia 15.5.

[Dani_V.]

Hi @FPM-RBW,

Thank you for submitting a bug report and for adding the steps to reproduce. I am able to replicate and will notify the team.

I was able to bring the Audio Track Mixer back by closing the panel itself and re-opening it—not a great workaround but might be better than restarting the program completely.

Sorry for the frustration,

Dani

[WhyAdoobie?]

Thanks, that helped. Closed the pannel, went to "Window" on Mac OS, and or Shift+6, to remove Audio Track Mixer. 25.2.3 (Build 4). 

[Editor Jim]

I've been having this issue for months. I've been waiting for a fix but before I post it as a bug, I'd like to see if anyone can tell me if it's on my end. I do a lot of jumping between workspaces, so this one is a bit of an annoyance.

If I open a saved workspace to see my track mixer, the sequence tracks are not showing. I have to close the panel and re-open it to see the sequence tracks. I'm attaching a movie to show what I'm talking about.

[T - Sal]

Hello, 

Click the small arrow in the red circle (to the left of the "Tube-modele" label).

That arrow expands/collapses the section showing track information. Sometimes it gets collapsed automatically when switching workspaces.

If That Doesn’t Work: Reset the Workspace
Go to Window > Workspaces > Delete the problematic saved workspace.

Manually set up your workspace again:

Open the Audio Track Mixer via Window > Audio Track Mixer.

Make sure the tracks display properly.

Then go to Window > Workspaces > Save as New Workspace 

[Editor Jim]

Hi, thanks for the help. I tried twirling the arrow back and forth. No luck.

I tried your second option, that didn't do it either.

I also deleted the workspace from the Layouts folder in Documents. Still no luck. I usually have some track effects running in the sequence. I wonder if I blow those out, if that will make a difference.

[Dani_V.]

Hi @Editor Jim,

Thanks for reporting the issue. Team is aware and this bug is now fixed in Premiere Pro Beta version 25.4.0. Will merge your post with the main thread.

Dani

[Marcbrax]

Anyone else getting this bug? 

When in the editing workspace I change to Audio workspace and the Audio Track Mixer: does not appear. I have to shut down the program and reopen - and go back to the audio workspace to have the channels appear.

[jamieclarke]

Hi @Marcbrax - this is a known issue.  I will merge your post with the primary thread.

[Seephoto]

在一个项目中插入素材后第一次打开音频面板工作区时，音轨混合器无法显示。当你关闭软件，再打开一次音轨混合器才能正常显示。

Premiere版本：25.3.0

系统版本：sequoia15.6

[Peru Bob]

Try resetting the preferences:
https://helpx.adobe.com/in/premiere-pro/using/reset-preferences.html

[Seephoto]

非常感谢您的回复！重置了仍然不能解决问题。谢谢！

[jamieclarke]

Updating Status to Fixed in 25.4

[Editor Jim]

It was fixed, briefly. With the latest release (25.5.0), it's doing it again. 

[Iddo1234]

We are still having this issue in the latest update. Only closing down the window and re-opening it solves this (temporarily). 

[jamieclarke]

Hi @Editor Jim @Iddo1234 - I don't see this issue in version 25.5.  Can you provide reproducible steps where you have this problem?

[Iddo1234]

It happened to me the moment I opened PP today. As I always do, I closed the mixer window and opened it again, and it appeared fine. Now it does open OK when moving betwen my workspace and the audio workspace, so I can't demo this for you, but when it returns, I will try and remember to screen capture this (might be in my next edit - I am not sure how this problem works exactly, it might also be fixed after I reopen the windows once - who knows).

[Editor Jim]

Hi. Thanks for getting back. It's an intermittent issue. I just jumped on PP. Clicked my saved workspace for Track Mixer and it  still produced the problem. I jumped back to my main workspace and then went back to the my Track Mixer workspace and it was working. I've tried to reproduce it again but no luck. It's happened a number of times since the upgrade. Until I can upload a new movie, I'm reposting the file I posted a few months back. It's the same content, essentially.

[eddiet21867395]

About more than half the time when I switch to the "Audio" workspace and go to the track mixer, it's completely blank. 

No channels, no faders, and if I click the drop-down to show effects for sounds, there's nothing there. I encounter this on every project ever since I really discovered the track mixer over a year ago, I just never figured to post about it. The fix is simple enough, just save and close the project then reopen it, but on some of my larger projects, that can take some time and it's frankly just annoying as I work on multiple new projects a week. I've tried finding a workaround like using the menus to open the workspace (I usually use a shortcut) but that doesn't seem to work. Nothing aside from closing and opening the project seems to work, and sometimes, I have to do that a couple times for the track mixer to become available. Anybody know what may be causing this or if this is being looked into? Seeing the forums online, it's a common enough issue. And also, is anybody NOT experiencing this on a regular basis? 

Thanks

[adept_ray]

This issue has not been fixed. Version 25.5.0 on macOS 15.6.1.